The hotel is conveniently located close to the Old Town, Carrefour Express, and tram stops.
There are a total of three power outlets available.
The shower has good water pressure.
Luggage storage is also available free of charge, which was especially helpful for a solo traveler like me who arrived in Krakow at 9 a.m. while check-in wasn’t until 2 p.m.
The only drawback is that you might hear people talking and vehicles passing by especially at night since the hotel is located just beside the main street.
I booked a room for my mother. Thank you for allowing her to check in a bit earlier – it was very helpful and much appreciated, as she didn’t have to wait in the lobby.
Overall, everything was good. However, there was one issue: there was an empty white bottle left in the room (it looked like a used vodka bottle), and there was no drinking water provided, even though the photos showed two green bottles of mineral water included in the room
The location is fantastic. The room was a bit small, likely due to being right by the train station, but it's perfect for exploring the city on foot. It was particularly convenient for our trip to the Wieliczka Salt Mine, as we could leave our luggage at the hotel and collect it on our way back. The front desk staff were incredibly nice!
The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.
Lovely boutique hotel in an excellent location. Perfectly placed for exploring the old town. The hotel was very clean, warm and inviting and it's clear that staff work hard to keep the hotel looking at its best. The selection at breakfast was excellent, with food made to order as well as a buffet with lots of choice. The room itself was nicely decorated with a comfortable bed and good facilities. The only downside was that the shower leaked, creating a small flood in the bathroom, but this was a really small issue. The room was small, but it was fairly priced and for two nights this was not an issue. Overall, we had a great stay and I wouldn't hesitate to stay here again.
Hotel with beautiful interiors. Very tasty breakfast, a large choice of food. The only minus is the price for parking (which is hard to find on hotelu-180 zł.) and the idleness in the photo of the lock from the credit card (Zł. 400) , the amount automatically blocked after checking, for the use of paid services, Unlocked only after telephone intervention after many hours of check-in.
Very nice location in the historic area of Krakow. As there is no reception, checkin is done through e-reception which is an interesting solution.
Rooms are very clean and despite being surrounded by nightlife the rooms are quiet.
The room is small. But the bathroom is large and it will not be the kind that is difficult to turn around.
The hotel is a well-regulated European hotel, clean and hygienic.
The location is not bad. Walk to the train station for ten minutes.
There is a free whiskey tasting in the evening.
Very satisfied.
I had an incredible stay at this hotel in Poland! The staff were warm, welcoming, and always ready to help with a smile. The rooms were spacious, clean, and beautifully decorated, with comfortable beds and modern amenities. I especially enjoyed the delicious breakfast buffet each morning—plenty of fresh and local options. The location was perfect for exploring the city, close to public transport and major attractions. The hotel also had a relaxing spa area, which was a lovely bonus after long days of sightseeing. I would definitely recommend this place and look forward to coming back soon!
Amazing
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9.4/10
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9.4/10
Amazing
MM626328****I had an incredible stay at this hotel in Poland! The staff were warm, welcoming, and always ready to help with a smile. The rooms were spacious, clean, and beautifully decorated, with comfortable beds and modern amenities. I especially enjoyed the delicious breakfast buffet each morning—plenty of fresh and local options. The location was perfect for exploring the city, close to public transport and major attractions. The hotel also had a relaxing spa area, which was a lovely bonus after long days of sightseeing. I would definitely recommend this place and look forward to coming back soon!
GGuest UserI was very satisfied with my one-night stay at Hotel Wentzl for New Year’s Eve. This was the last available room I could find for December 31st after all other platforms were sold out.
I only requested a room with a nice view, but was pleasantly surprised to get Room 23 with a perfect, direct view of Rynek Square, ideal for watching the fireworks. Truly an unforgettable memory for New Year’s Eve 2025.
The room has a classic, older style but was comfortable and well maintained. High ceilings, strong heating, hot water, and full amenities including toiletries and slippers. Check-in was exactly at 2 PM, and the staff were polite and very supportive.
Highly recommended for location and experience.
GGuest UserCheck-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
AAnonymous UserLoved the place. Right next to the central train station, which also had a huge mall and supermarkets near by. Close to old town. The apartment was spacious with a kitchen, including a microwave, stove for cooking, utensils, plates and fridge. The room was slightly warm (perhaps because we did not know hot to operate the AC) but it was alright. The bedroom was facing a road and could get a little noisy at night when people walked past/ loud cars went through, but it didn't wake me up or anything. There was also ample space in the closet. The staff there were also very helpful and nice during our interaction. Would recommend.
GGuest UserComfy bed, fast wifi, good service. There’s a tablet in the room that controls everything, which is my favourite. The TV support youtube and is very large. Free hot drinks from coffee machine. Only downside is that the room is a bit small.
GGuest UserGreat location. Nice and helpful service. Despite the location near the station in the room (the window from the courtyard) was very quiet, practically nothing was heard from the outside. The only thing I could have objected to was that in my 1-osobowego room in the middle there was no cabinet or cabinet, so definitely for a short stay.
AAnonymous UserB&B hotel located in Nowy Targ, a town close to Zakopane. The room is clean and tidied everyday. With amenities like water boiler, hair dryer, etc. everyday there is 2 bottled water provided. Location is close to Nowy Targ bus station and restaurants. A supermarket right next to the hotel, opened until 2330. I definitely recommend this hotel if you are planning to ski in zakopane.
KKingston VHeating wasn’t working properly. The front desk tried fix it but didn’t work so they upgraded me to a different room. The original bathroom has a strong 渠味. Check in is supposed to be done though getting the PIN code via SMS but didn’t work with me until I had to call them twice. No front desk reception either but they are available on WhatsApp.
HHIU LAMLocation: it’s around 700m walk from a tram station, takes a while to get to city centre. There’s a bus station that is just next to the hotel for going to the airport. Room is okay spacious. Kettle and coffee etc, WiFi, hangers, TV provided. No hair dryer/ fridge. WiFi connection is quite weak tho. Hygiene is okay.
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