Staff : friendly, helpful, accommodating, and providing ”top tier” hospitality
The location is a major highlight, as the hotel is only a 2-5 minute drive or a short walk from the Puerto Princesa International Airport.
rooms are spacious, clean, well-designed with unique hand-painted murals, and having very comfortable beds.
We had a wonderful 3-night stay at Hue Hotels and Resorts Puerto Princesa, and it truly exceeded our expectations. The hotel features a modern and stylish design that creates a very welcoming atmosphere from the moment you arrive.
Our room was excellent - clean, well-maintained, and very comfortable. The bunk beds were a fantastic addition, especially for families, and the main bed was super comfortable, ensuring a great night’s sleep.
One of the biggest advantages of this hotel is its location. There are plenty of food options nearby, and the famous Robinsons Shopping Mall is just next door, making everything very convenient.
The breakfast was delicious with a good variety of choices, and the rooftop pool was absolutely amazing - perfect for relaxing after a long day. The child playroom and gym facilities were also well-equipped and enjoyable. We also tried the in-house massage spa, which was a very relaxing and satisfying experience.
Чудесное место для остановки. У нас было уютное, просторное бунгало с небольшой терассой. Не хватало только холодильника, но это никак не повлияло на общее впечатление. Мы приехали около 2х часов ночи, нас дождались и заселили, несмотря на то, что заселение до 22.30. Ухоженная, территория, потрясающий сад растений. В отеле есть спа, неплохой массаж.
Удобное месторасположение - чуть в стороне от суеты, есть свой пляж. Рядом отели без пляжа с мощёной набережной.
Дайвинг брали в другом месте, так как в отеле все было забронировано.
У нас был но ер без завтраков. Его можно взять и оплатить на месте. Мы завтракали в разных местах, все в пешей 5-ти минутной доступности.
В поисках ужина обошли несколько мест, в итоге оказалось, что в этом отеле самая вкусная еда. Повару отдельное спасибо!
The resort is nestled in a quiet harbour within a small village just a short distance from Puerto Galera — you can reach the town in about 10 minutes by tricycle for 50 pesos. The property sits right on the waterfront, with its courtyard opening directly onto the bay. The setting is incredibly serene, cosy and picturesque. The grounds feature plenty of relaxing spots: comfortable chairs, sun loungers and hammocks where you can unwind. We especially loved the chair near the large tree — it was the perfect place to relax!
The sea near the resort is a bit murky due to local currents, so not many people swim here. However, this isn’t an issue at all, as you can quickly and affordably reach the stunning beaches of Sabang (I highly recommend La Laguna) by tricycle — or even on foot if you’re up for a walk. During low tide, you can explore the seabed right near the hotel. The resort also has a small swimming pool, and despite other guests staying there, we never had any trouble finding space to take a dip.
The rooms are clean and well‑maintained, featuring a small kitchenette, stylish bathrooms and even a bathtub. We stayed on the ground floor, so we occasionally noticed small ants and once spotted a gecko — but they never caused any inconvenience. Please note that the air conditioning is rather weak, so the room might feel a bit stuffy or not quite cool enough at times. There’s both a ceiling fan and a standing fan available, though, and overall the accommodation was comfortable.
The on‑site restaurant offers a wide selection of dishes for breakfast and other meals, with prices typical for a resort area. We were very pleased with the food. The staff are attentive, always smiling and eager to help.
During our week‑long stay, the resort wasn’t crowded, which made for a truly relaxing experience — you really get what you came for. Occasionally, local guests can be a bit noisy, laughing loudly or singing karaoke, which might disturb your sleep or meditation. However, this is not the resort’s fault, and it’s still relatively quiet compared to other spots around Puerto Galera, such as White Beach.
What could be improved:
1) Flip‑flops. It’s odd that a seaside resort doesn’t offer free flip‑flops like most similar places do — they only rent them out here. Even budget hotels usually provide this small convenience.
2) Charge for outside food. Corkage fees are normal, but charging an extra 150 pesos for any outside food is too much. Even though we weren’t charged, the mere existence of such a rule makes the resort look stingy. This rule should be removed.
3) Wi-Fi was dead almost all of the time. Don’t rely on it.
Thanks to the Blue Crystal Resort for a nice stay! I highly recommend it.
Great service . They are always friendly and helpful.
Food is best I had in years if I compare another hotels .
And bug bonus is that the kit hen also make food on demand . So if not on menu they do on request and it is worth to pay some extra money.
Only downside is that trip.xom do not mention that beside the 30 peso terminal fee . And then on tge another side you need to pay 120 peso tourist tax . And as last 300 peso each person to go to the hotel.
But for sure I will go back there
Casalay Resort truly felt like a home away from home. From the moment we arrived, we were warmly welcomed by the amazing staff who made us feel like family. Everyone was incredibly kind, thoughtful, and genuinely caring — we especially loved catching up with them after our daily activities. It’s those small, personal touches that made our stay so special and unforgettable.
The resort itself is a peaceful and beautiful escape — the villas are charming and surrounded by nature. Breakfast was always delicious and filling, the perfect way to start each day.
We do have a few small suggestions that might make future stays even better:
1. Blackout curtains on the villa verandas for those who like to sleep in.
2. Clothing hooks in the shower or changing rooms would be super convenient.
3. It would be great to have an option for two queen beds in rooms, especially for friends traveling together.
4. And if all villas are fully booked, we think it would be such a lovely idea for the resort to organize a long dinner or a small evening activity for all guests to connect and enjoy the evening together under the stars.
Overall, we had an amazing experience and are already looking forward to coming back. Thank you again to the entire Casalay team for making our stay so warm, relaxing, and memorable. We’ll definitely be recommending your resort to our family and friends — 100% love and appreciation from us to all of you!
Tivemos uma estadia maravilhosa no Nativo D Kubo. O hotel, recentemente renovado, é verdadeiramente encantador: limpo, moderno e decorado com bom gosto.
Os funcionários foram adoráveis do início ao fim, sempre prontos para nos ajudar, seja com relação a assuntos do hotel ou com a organização do nosso transporte.
Guardaremos com carinho as lembranças da nossa estadia e voltaríamos com prazer.
Muito obrigada pela hospitalidade! 😁
Minha filha e eu visitamos do Japão!
Como não somos fluentes em inglês, ficamos muito ansiosos no caminho para Puerto Galera e até chegarmos no hotel, mas assim que chegamos no hotel, todos os funcionários do hotel nos ajudaram, então não tivemos nenhuma preocupação e me senti confortável.
A localização, atividades, comida, pessoas, cães e gatos foram ótimos!
É um lugar onde há poucos japoneses, mas se você tiver oportunidade, gostaria que você fosse do Japão para Puerto Galera ♡ e Edgewater Hotel!
Reception a bit strict. I booked 2 rooms. Unforeseen event, i excess 1 child, she really chased us. Calling room time tontime asking how many are inside. This is despite wifi was down all day and only fixed 10:30PM. Should be give and take...
Increíble stay! Nice hot shower, beautiful pool to relax and have a drink. Really friendly and professional staff. Accesible from the airport, only downside would be that it’s a bit far from downtown but perfect for a peaceful stay. 100% recommend to buy tiny bread called “Cheeseepandesal” from the neighboring lady baker (has a caddy with oven, serves it hot🤤)
Muito bom
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8.2/10
Very Good
OOlisheranPerfect hotel! We booked individual overwater villas, which was an interesting experience! The rooms were clean, and there was a good variety on the breakfast menu. There are two pools, one with fresh water and one with saltwater! There's also a separate pavilion for watching the sunset or just relaxing and admiring the beautiful surroundings, set a little distance from the shore! The staff are friendly, young guys always ready to help! They greeted us with welcome drinks and helped with our luggage! (This hotel should definitely be more expensive!)
GGuest UserOur stay was truly amazing, made even more special by the excellent accommodation and outstanding service we received throughout our visit. From the very beginning, everything was handled seamlessly, allowing us to relax and fully enjoy the experience.
A big part of what made our trip so smooth and stress-free was the incredible assistance from the manager, Ethen. She was very easy to talk to, approachable, and genuinely attentive to our needs. Even before we arrived, she had already taken care of all the important arrangements for us. From organizing our pick-up at the port to ensuring a comfortable transfer to the hotel, everything was perfectly coordinated. What impressed us even more was how she helped arrange all our tours. We didn’t have to worry about planning or logistics at all—every activity was thoughtfully scheduled, making our trip both convenient and enjoyable. Her effort and dedication really made a difference, and it felt like we were in very capable hands the entire time. Shoutout also to their staff Kate for ensuring our boat tickets.
The accommodation itself was equally wonderful—clean, comfortable, and well-maintained, providing us with the perfect place to rest after our daily activities. Everything about our stay felt organized, relaxing, and enjoyable. Overall, we couldn’t have asked for a better experience. The combination of great accommodation and Ethen’s-the manager exceptional service made our stay unforgettable. We highly recommend this place to anyone looking for a hassle-free and well-organized getaway.
GGuest UserThis is a bit of a special place. The hotel is right at its own private beach. It‘s very isolated from everything else which can be nice if you don‘t want to leave the hotel at all. We wanted to go to the town some evenings and that is a bit of a challenge. You first have to take a golf car (which only runs until 10pm) and then change into a tricycle. The tricycles won‘t go directly to the hotel because the last bit of the road is too steep and winded. The other option is to walk along the beach for 20 minutes instead of using the golf car for the last bit, which we did a couple of times. It‘s not too dangerous but there are stray dogs.
The food in the hotel restaurant was Italian and just ok, nothing amazing. The service was not great. Two women seem to know how to run a hotel but the rest of the staff were rather useless. They often seemed annoyed, even when we were just ordering food. We once asked about the zipline that is literally next door and they didn‘t know anything about it (price, time, how to get there). They organised a tour for us, which was great, but messed up the booking somehow so the tour guide thought we were only two people instead of four, which resulted in less food for lunch. And then they even charged us more for the tour.
Our room was fine. Clean and no bugs. Yes, you can hear everything but we didn‘t mind that. The room was only made up on request though.
The whole area is beautiful but there were a few things that annoyed us. So I wouldn‘t come back.
GGuest UserI'm not picky and we travel a lot, so I have plenty to compare with. But here, I was shocked by the sheer number of negatives all in one hotel. We stayed in two different room categories (including a suite).
For its price range, this hotel was a huge disappointment (this is our third hotel on Palawan, all located near beaches, and the prices were more or less the same). Inside, even on the bed, there were tiny ants crawling around. Breakfast isn't included, and the rooms aren't cleaned. Once, throughout our entire vacation, I asked them to clean the room and change the bedding. They came by evening, but they just took the towels and didn't replace them, saying everything was being washed 🙃. After showering, I had to dry myself with a dirty t-shirt because nothing in the room dries properly. The Wi-Fi constantly cut out, and for the last few days, it didn't work at all. Overall, it was a complete misunderstanding; the only saving grace was the ocean view from the room!
There was mold on the walls, I even saw spots on the mattress. The extractor fan in the shower didn't work at all, the toilet seat was loose, and there was hardly any water pressure in the sink and shower, just a tiny trickle (I assume for economy — even in the suite) – I've attached photos (notice how the faucet is installed). On the last day, the air conditioning even started leaking.
There's no safe, and the door lock sometimes fell out with the key, and I had to reinsert it into the hole.
If you want a somewhat comfortable stay, only book the suite; the price difference isn't that much.
The TV is in the photos, but it's not actually there, though we didn't need it anyway.
GGuest UserWe stayed four nights at Casalay Boutique Villas and Dive and overall had a wonderful experience.
The location is truly special – stunning views, beautifully designed villas, a very well-kept property, and breathtaking sunsets by the pool or from the terrace. The atmosphere is quiet and relaxing, perfect for a luxurious getaway.
Be aware that getting there can be a bit tricky. Buses from Manila to Batangas City run regularly, but the last ferry departs at 4 PM. Make sure to plan your trip accordingly – we ran into some issues because of this.
The food is more expensive than local options, but very clean and easily adaptable to vegetarian needs. While the vegetarian menu is limited, the manager was very accommodating and open to adjustments, which we truly appreciated.
There are plenty of activities: a paid boat transfer to Secret Bay, trips to Sabang, diving, massages, and more. Just keep in mind to clarify whether you book activities through the hotel or third-party providers, as prices can vary and surcharges are common.
Some small downsides: our room was only cleaned on two of the four days, which didn’t meet the highest hygiene standards, and the beach could be a little cleaner.
Still, we had a very enjoyable stay. The combination of friendly staff, beautiful setting, and unique location makes this hotel highly recommendable.
GGuest UserProfessional staff. Small hotel which was very nice for my first island on the Philippines. They offer days out
Tricycles are very cheap to get everywhere.
Room nice and clean. Nice pool area.
Amazing woodcarvings all over the hotel
GGuest UserGreat hotel at an affordable price with the best view! The location is very convenient, close to the main street, but not in a noisy place, you need to walk about 10 minutes, or take a transfer from the hotel, which leaves every 30 minutes. Breakfast is varied and tasty; pancakes and omelettes are prepared upon request. If you are choosing a place to swim in the pool, it is better not here, it is too warm here and with a large amount of chlorine. The hotel is not new, but overall everything is good, they clean it every day! Thank you very much, we really enjoyed it 😍
KKmbrVery nice location with amazing sunset. The glamping hotel is new and they are still finishing building it so there were some issues both with the rooms (room lock without proper card but a very hard and strange key, unstable bathroom’s faucet and hot water in the shower with a very unusual control system) and the staff, who asked multiple times if we had payed the room already with Trip and asked for proof of payment. Other than that, it is a pleasant choice for the nice location and the decoration style. The offer a free shuttle service to the town but you need to wait some time usually. In alternative, when u come back to the hotel you will need your walk up to a bit steep road because the tuck tuck will not be able to come all the way up, but it’s not too bad) They also borrow a free towel that u can bring with you to other beaches. They did not clean the room daily and they said the service needed to be requested because they wouldn’t enter the room without permission. Also the reception is not open 24h which is a bit unconvenient and they would ask to text on whatshapp. For the price paid and considered how expensive it was for philippines, I would have expected less issues but I would still recommend it for a nice staying in el nido.
AaldenZhaoCost-effective, cheap during the May Day holiday. Internal hygiene is good, towels and other supplies are dehaired, toothpaste, toothbrush and shampoo are charged, it is best to bring your own. Very close to the beach, 3 minutes walk, there are many diving clubs next to it. Surrounding dining is also OK, Korean restaurants are not bad.
EEdNice hotel. I think kids like it the most it's look like a real castle. It's clean has a pool and the food in the restaurant is ok. Staff very friendly we been there 2 times. Owner is a bit strange the folty towers feeling is there to. In a positive way. Great place I recommend.
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