Este hotel oferece uma experiência geral agradável. Os quartos são espaçosos, limpos e bem equipados, com camas confortáveis que garantem uma boa noite de sono. O hotel oferece excelentes instalações, incluindo academia, piscina e business center, atendendo às diversas necessidades dos hóspedes. O café da manhã é variado e delicioso, e a equipe é simpática e atenciosa, respondendo prontamente aos pedidos dos hóspedes.
O pessoal foi muito gentil conosco desde o primeiro momento, uma noite queríamos comprar água e eles se ofereceram para ir comprá-la sem nenhum custo extra, a verdade é que eu recomendaria, a única coisa é que o local era um um pouco longe do centro, mas os táxis costumam passar pela rua principal, por isso é fácil conseguir transporte.
O melhor hotel em que já tive o privilégio de ficar. Edifício lindo, e só fica mais impressionante quando você entra. Quartos de alta qualidade e serviço de alta qualidade. Excelente propriedade e muito conveniente para as atividades da USC. A equipe da recepção é extremamente eficiente, agradável e prestativa. A propriedade é limpa e tem um charme antigo fantástico.
Fiquei surpreso com a piscina que tem 2,20 m de profundidade onde pude pular. Seria conveniente se eu ficasse mais tempo. Também foi ruim quando meu ar condicionado estava com defeito e eu tive que mudar de quarto e o técnico não sabia falar inglês e ele quase não descobriu o que estava acontecendo
Hotel próximo a Kasbah,Marraquexe33.3% dos visitantes escolhem essa área
Mmorrow_girl2024.11.05
We liked this Riad. It is located very close to the bus stop and in a peaceful place. The room was cleaned every day, the stuff supplied with hygiene products like soap and shampoo. Muhammed was extremely polite and helpful. Great quality-price ratio!
The only thing I didn’t like was the noise that can be heard from the main room in the evening — but it’s typical for riads because of their construction. But after 23:00 everything was quiet, so I didn’t suffer a lot.
Generally, I can recommend this place for staying!
Wonderful hotel with great service from the staff, it felt like they actually care about making your stay great. Room service is around multiple times to replenish items.
The best place in my 2 weeks in the country. Beach is right in front, decent gym and heated indoor pool, short walk to the markets. Outdoor pool isn't heated and was a bit cold to swim in Dec.
I enjoyed the breakfast, some interesting items like banana jam. Thank you all. 😊
Um hotel com palitos de frango frito O ambiente é muito adequado para umas férias. Não há muitas variedades de pequeno-almoço, mas o suco é fresco, o pão é macio e doce, e a atitude do pessoal é muito, muito boa. No dia da partida, ajudei a chamar um táxi e descobri que o meu passaporte e cartão de identificação doméstico foram deixados no quarto, virei-me imediatamente e voltei para buscá-los. e entregar os documentos. Recebi os documentos com sucesso, caso contrário não poderia sair de Marrakech. Em casa, gostaria de agradecer a todos os funcionários do hotel.
Magnífico hotel a par do Sofitel.
O jardim é soberbo e muito bem cuidado para uma bebida ao pôr do sol.
Uma experiência única no restaurante So Lounge com o seu excepcional chef, um marroquino vietnamita que o levará numa viagem entre a Ásia e a cozinha marroquina, que saúdo.
Value for money very bad and misleading advertising:
The location is great, the servers are super nice and helpful BUT:
1. totally chemical orange juice low end at breakfast
2. pool without overflow and especially dirty, without filtration. We had to clean it ourselves several times.
3. very incomplete meal card: there are many things missing.
Too bad!!!
Muito bom
48 avaliações
8,6/10
Preço a partir de
€ 81
por noite
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7.8/10
Good
BBellinisThe check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
GGuest UserThe service is very good. You can go to the spa and soak in the hot springs. The service attitude is very good. Most of the staff can speak English.
GGuest UserThe staff were very kind and willing to help me when I was in trouble. I felt at ease throughout my stay and the atmosphere was very gentle and warm. I can wholeheartedly recommend this place.
MMohamedIt was all right, it was a pity that the rooms did not indicate the direction of prayer, and unfortunately no clothes of prayer, and for the rest, everything was perfect.
GGuest UserWonderful hotel with great service from the staff, it felt like they actually care about making your stay great. Room service is around multiple times to replenish items.
The best place in my 2 weeks in the country. Beach is right in front, decent gym and heated indoor pool, short walk to the markets. Outdoor pool isn't heated and was a bit cold to swim in Dec.
I enjoyed the breakfast, some interesting items like banana jam. Thank you all. 😊
FFede UrThe Riad is absolutely lovely — charming Moroccan design, a peaceful courtyard, and a rooftop terrace perfect for breakfast or winding down. The location is ideal, just a short walk from Jemaa el-Fnaa, yet quiet enough to relax.
Our room was spotless, the air-con worked well, and everything felt clean and fresh. Breakfast was generous and tasty, served on the terrace with a relaxed vibe.
I’m giving 4 out of 5 for service only because staff didn’t regularly check the rooms. Sometimes essentials like toilet paper or… weren’t restocked unless we asked. The team was friendly, but a little more attention would’ve made it perfect.
Overall, it’s a beautiful stay and I’d absolutely recommend it.
AAppleKWonderful location walking distance to most of attractions in Marrarkech 10 minutes from Jewish Quarter, Palais Badi, Bab Agnaou, 10 - 15 minutes to La Koutoubia, Le Jardin Secret. However we got lost looking for the Riad when arriving the first day. It would have been helpful if more clear and detailed directions were given (not just a map) with the booking confirmation.
The Riad is very clean. Staff cleaned our room and changed towels everyday. Breakfast was simple but transitional and delicious, limited plastic packaging involved very environmental friendly - love it.
Overall we enjoyed our staying and definitely recommend anyone who are looking for Marrakech Riad experience.
AAkmama cheungThis raid hotel is beautiful landscape, the reception ladies are lovely and helpful. But one of the bar restaurant staff seems only like to talk with Arab or French speaking customers. He was very annoying first thing I asked him about menu when I was waiting for my room to be ready at the bar, he totally forgot my request he was talking with 2 French guests, second day he shouted me out when I was take a photo due to I didn’t know the place was a terrace for a guest room which was no sign or gate closed, I was feeling I m so uncomfortable and unwelcome. Anyway, the room is fine but the service is definitely not 5 stars
AAngelleDidn’t know much about the Riad’s in Morocco but after the stay I understood the culture more. We arrived at night and couldn’t find the Riad for a while some locals helped us locate it through the alleyways (They did demand tips but we didn’t have enough small cash yet) It was scarier walking through the alleyways than it seemed but quite a chaotic main road. The inside was lovely couldn’t tell too much on arrival but the next day you could see the beautiful interior. Clean and accommodating. The host was friendly and recommend lots to do. The breakfast wasn’t for me but my friend enjoyed it
FFrankDon’t be shocked when you’re taken to a cheap back office beside the portal of the hotel after you arrived. It’s here where the check-in and check-out and all the guest related issues are handled. After you’re cleared you’re lead through a luxuriously decorated hall that seems to have been designed to be the reception of a five star hotel. The actual purpose of it was never revealed.
The service was acceptable at best. One had the impression the personal was hiding from the guests.
That said the hotel has marvelous premisses and the suites are decorated tastefully.
The pool is too cold!
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