Este hotel oferece uma experiência geral agradável. Os quartos são espaçosos, limpos e bem equipados, com camas confortáveis que garantem uma boa noite de sono. O hotel oferece excelentes instalações, incluindo academia, piscina e business center, atendendo às diversas necessidades dos hóspedes. O café da manhã é variado e delicioso, e a equipe é simpática e atenciosa, respondendo prontamente aos pedidos dos hóspedes.
Definitely a very very old heritage hotel with a lot of history! The hotel premises are stunning. The reception and lounge staff were so nice and helpful.
I do think, the hotel could do with a litte but of refurbishing especially for the rooms. But I cannot complain! Got the best deal, and had a really good time and the breakfast out in the garden under orange trees was like straight out of a movie! Loved it!!!
Great location, close to many more hip and happening hotels, bars, restaurants and cafes.
Fiquei surpreso com a piscina que tem 2,20 m de profundidade onde pude pular. Seria conveniente se eu ficasse mais tempo. Também foi ruim quando meu ar condicionado estava com defeito e eu tive que mudar de quarto e o técnico não sabia falar inglês e ele quase não descobriu o que estava acontecendo
Beautiful Riad in a nice part of the medina, about twenty minutes walk from the main square Jeema el-Fnaa. At first one of our rooms was downstairs and this is a little close to the kitchen and feels less private than the rooms upstairs. The staff kindly arranged for us to swap the room on the second night. While the staff were very helpful, there was a bit of an issue with the taxi they booked for us when leaving to go to the airport. We’d paid in advance but the driver never showed up. After waiting about twenty minutes, we got another taxi and the hotel returned the money to us, so all was well, but we were a little stressed about making our flight as Marrakech airport takes a long time!
It was a nice pleasant stay. We felt very welcomed - excellent service with staff being very helpful and eager to make adjustments to our needs. The accommodation is cute, clean and nice.
Value for money very bad and misleading advertising:
The location is great, the servers are super nice and helpful BUT:
1. totally chemical orange juice low end at breakfast
2. pool without overflow and especially dirty, without filtration. We had to clean it ourselves several times.
3. very incomplete meal card: there are many things missing.
Too bad!!!
Com localização central em Marrakech, Riad Kantarell fica a 5 minutos de carro de Jemaa el-Fnaa e de Palácio Bahia. Esta guesthouse com spa fica a 2,9 km de Avenue Mohamed VI e a 4,4 km de Praça de Marrakech.
Presenteie-se com uma visita ao spa, que oferece massagens e tratamentos faciais. Esta guesthouse oferece comodidades como Wi-Fi de cortesia, TV na área comum e assistência com excursões/ingressos.
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos na cafeteria desta guesthouse. Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente. Café da manhã com pratos da culinária local grátis é servido diariamente, entre 7h e 10h30.
As comodidades presentes incluem balcão de recepção 24 horas, armazenamento para bagagem e lavanderia.
Sinta-se em casa em um de nossos 7 quartos. A propriedade oferece Wi-Fi de cortesia para navegar na web.
Com localização central em Marrakech, Riad Jonan fica a 5 minutos de carro de Jemaa el-Fnaa e de Avenue Mohamed VI. Este riad fica a 5,2 km de Jardim Majorelle e a 1,8 km de Palácio Bahia.
Relaxe com massagens no local ou aproveite as comodidades de lazer, como uma piscina interna. Este riad oferece Wi-Fi de cortesia, serviços de concierge e lareira no saguão.
Experimente as deliciosas opções de almoço ou jantar no restaurante deste riad, ou hospede-se no local e aproveite o serviço de quarto. Café da manhã continental grátis é servido diariamente, entre 7h e 10h30.
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto disponível 24 horas.
Fique em um de nossos 10 quartos com smart TVs. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres, o serviço de arrumação nos quartos é fornecido diariamente e é possível solicitar berços (sobretaxa).
O anfitrião foi incrivelmente gentil. Meu voo atrasou três horas e já era meia-noite quando cheguei. Liguei para ver se ainda podiam fazer meu check-in. Eles me esperaram e até vieram me buscar. Meu primeiro dia no Marrocos foi repleto de pessoas amigáveis. Me apaixonei por este país desde o primeiro dia. Recomendo muito este hostel a todos.
Muito bom
58 avaliações
8,5/10
Preço a partir de
AED 37
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7.8/10
Good
BBellinisThe check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
GGuest UserThe service is very good. You can go to the spa and soak in the hot springs. The service attitude is very good. Most of the staff can speak English.
DDhruvin sevakIt is a really nice and closest to main market in Marrakesh. Definitely its cheap hostel so dont expect much but if you are a solo traveller than it a good place
MMohamedIt was all right, it was a pity that the rooms did not indicate the direction of prayer, and unfortunately no clothes of prayer, and for the rest, everything was perfect.
GGuest UserGreat service - friendly staff, tea on arrival, baggage delivered to room
Room was a very good size, super comfy bed, little balcony, decor was a bit tired but nothing major
Facilities were great - spa was amazing, pool area was chilled, private beach was really nice to relax on
Location was 10 minutes walk to the medina, beach was across the street
FFede UrThe Riad is absolutely lovely — charming Moroccan design, a peaceful courtyard, and a rooftop terrace perfect for breakfast or winding down. The location is ideal, just a short walk from Jemaa el-Fnaa, yet quiet enough to relax.
Our room was spotless, the air-con worked well, and everything felt clean and fresh. Breakfast was generous and tasty, served on the terrace with a relaxed vibe.
I’m giving 4 out of 5 for service only because staff didn’t regularly check the rooms. Sometimes essentials like toilet paper or… weren’t restocked unless we asked. The team was friendly, but a little more attention would’ve made it perfect.
Overall, it’s a beautiful stay and I’d absolutely recommend it.
MMay MayoI have high praise to Soufiah who helped me when I arrived in the riad. His hospitality and kindness made a big difference on my stay.
Breakfast is okay, they could probably use a better glass for the juice next time. 🫣
The riad itself is quiet and around 10 mins from Medina square.
The riad is good for families I should say or traveler who wants peace and quiet.
AAkmama cheungThis raid hotel is beautiful landscape, the reception ladies are lovely and helpful. But one of the bar restaurant staff seems only like to talk with Arab or French speaking customers. He was very annoying first thing I asked him about menu when I was waiting for my room to be ready at the bar, he totally forgot my request he was talking with 2 French guests, second day he shouted me out when I was take a photo due to I didn’t know the place was a terrace for a guest room which was no sign or gate closed, I was feeling I m so uncomfortable and unwelcome. Anyway, the room is fine but the service is definitely not 5 stars
AAngelleDidn’t know much about the Riad’s in Morocco but after the stay I understood the culture more. We arrived at night and couldn’t find the Riad for a while some locals helped us locate it through the alleyways (They did demand tips but we didn’t have enough small cash yet) It was scarier walking through the alleyways than it seemed but quite a chaotic main road. The inside was lovely couldn’t tell too much on arrival but the next day you could see the beautiful interior. Clean and accommodating. The host was friendly and recommend lots to do. The breakfast wasn’t for me but my friend enjoyed it
FFrankDon’t be shocked when you’re taken to a cheap back office beside the portal of the hotel after you arrived. It’s here where the check-in and check-out and all the guest related issues are handled. After you’re cleared you’re lead through a luxuriously decorated hall that seems to have been designed to be the reception of a five star hotel. The actual purpose of it was never revealed.
The service was acceptable at best. One had the impression the personal was hiding from the guests.
That said the hotel has marvelous premisses and the suites are decorated tastefully.
The pool is too cold!
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