Hotéis Pet Friendly em Berkshire, United Kingdom

A localização é ótima, com uma paragem de autocarro mesmo à porta, com autocarros para o centro da cidade e para o Aeroporto de Heathrow. O atendimento da receção foi excelente; eles guardaram as nossas malas gratuitamente e até as etiquetaram, sendo muito prestáveis. O quarto estava limpo e espaçoso. A temperatura ambiente não era muito quente, mas para uma noite foi aceitável e a cama era razoavelmente confortável. O único senão foi que não havia sinal de telemóvel no quarto e o Wi-Fi por vezes não era muito fiável.

The Staff of this Travel lodge are very helpful indeed. All go out of their way to help. When we arrived, Sanjay helped us with car parking and stored luggage for us while we sorted it out. We were given items we asked for when the cleaner forgot to leave them in our room. The breakfast staff were extremely pleasant and helpful at all times. The hotel is in an excellent location and is quiet at night.

Big disappointment, check in at around 5pm and found out there is no electricity. it only came back at around midnight, and again at around 8am in the next morning, they lost electricity again. I don't see any efforts from the staff to ease the problem. Phone signal was bad too adding fuel to fire.

Really don’t like the long walk to the Hotel from the car park whilst juggling my luggage etc !!!

So a group of us stayed here on Saturday, whilst upon arrival the hotel and grounds looked stunning, we were greated on reception and told one of our rooms were ready. This was fine as we were early, it was a 5 minute walk to the toilet, and the guys ended up getting lost, the rooms are a 10/15 minute walk away from the main check in; and it’s like walking through a hospital corridor to get to them. The rooms are very basic still with draw string lights, the water station was around a 3/4 minute walk from our room and no bottled water was in the room. At 3.30am we were awoken by a member of staff knocking and posting a note through our door to say there was going to be a power outage from 9am onwards, we were not able to shower as the room was pitch black and no water was coming out the shower. On a lighter note the breakfast was lovely!

The hotel give us more facilities ( Gym, swimming pool ) for our enjoy. My children & friend have very love the swimming pool , it is very cleanliness, the room is big and comfortable. The customer service staff at front desk are very wiling to help customers. The thing that are a bit worse is that the swimming pool does not provide free towels for guests using and the coridor is a bit creepy. Hope will be imporve this request in the future and thank you.

很喜歡這家酒店，非常有特色，餐廳早餐是收費單點，但是麪包藍莓酸奶是免費的。房間每天還免費給兩瓶玻璃瓶裝水，不過不是礦泉水，也是當地人的飲用水☺️。酒店在紐伯裏小鎮，周圍環境優美，好多英式鄉村小別墅🏡，看了好心動💗。就是想享受一下不同於城市的鄉村風景😄

Very nice stay. Bed is soft and service is good. Just that room a little small. Must go eat breakfast early to avoid crowd.

A very nice hotel. The room was warm and tidy. The restaurant was good with many food to choose. Easy to find the hotel.

On Sunday when I checked out on Sunday 6th July forget my phone ( Samsung Z Fold 4 in the room when I reached my destination I called the hotel and told them that I had forgotten my phone. The gentleman that I spoke to claimed that the phone was not there and I asked him to ask the housekeeper and he told me that there was no phone that was brought to the reception. I called on Monday and asked to speak to the manager and u was told that she is not in but promised that she will call me back. Today 8th I called the hotel there was no answer. I tried to track my phone on google and the location had been encrypted. And it shows that my phone was on on Sunday night at 1:14 am. I don’t understand how can the phone disappear in the room without trace. Kindly help me to get my phone back. I was on room 310. My contact is ***********.