O serviço foi excelente e todos foram tão gentis que fiquei feliz por ter escolhido este hotel desde o início. Mesmo tendo chegado antes do horário de check-in, meu quarto já estava pronto, então pude me mudar mais cedo. Há uma agência de turismo do outro lado da rua e a estação de esqui fica perto, então há muito o que fazer e é conveniente.
I caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
Awesome service, the front counter guy is really nice and patient to help us in any quires. The room is clean with nice sea view. Feeling quite well to see the sky stars when lying down on the bed in the night and the morning sky is super beautiful. Plus, the hotel price includes free tickets for experience 365, we enjoyed a lot there. .
A sala no East Village Glass House parecia muito limpa, e a sala não era grande, mas adequada. Eu estava preocupado que não houvesse recepção 24 horas porque perdi meu trem e cheguei ao hotel às 12 horas. à noite, mas fiquei muito surpreso que houvesse um, e a atitude do serviço foi gentil e atenciosa, então tive sorte. Enquanto estava deitado na cama e olhando as estrelas no céu, a Aurora apareceu. Observei a aurora por mais de uma hora. O céu continuava mudando. Valeu a pena observar a aurora deitado.
The room was lovely design however there hasn't floor heater. At first staff told me they wont charge on pet fee. After I check in they said they have to charge for pet fee 30 Euro! It is quite upset but i dont ruin the day. But the food was really nice I was love the line of buffet.
The service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good.
服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
Santa Claus Holiday Village Hotel – A Magical Stay in the Heart of Lapland
I recently had the pleasure of staying at Santa Claus Holiday Village in Rovaniemi, and it was nothing short of magical! From the moment we arrived, we were welcomed with warm hospitality and a festive atmosphere that truly captured the spirit of Christmas.
The accommodation was cozy, well-maintained, and thoughtfully designed. Our cabin was spacious, featuring a private sauna—a perfect way to unwind after a chilly day outside. The room was well-equipped with modern amenities while still maintaining a charming, rustic feel.
The location is unbeatable, situated right in the Santa Claus Village. It was incredibly convenient to visit Santa’s office, cross the Arctic Circle, and enjoy the various winter activities like husky sledding and reindeer rides. Plus, the breathtaking snowy landscapes made for unforgettable moments.
The breakfast buffet offered a great selection of hot and cold dishes, including traditional Finnish options. The on-site restaurants also provided delicious meals, with a cozy ambiance perfect for relaxing after a day of adventures.
The staff were friendly and accommodating, always ensuring guests had the best experience possible. Whether it was arranging activities or providing recommendations, their service was top-notch.
Eles gentilmente guardaram minha bagagem antes mesmo do check-in. Havia alguns tufos de poeira no banheiro, mas o quarto estava limpo e agradável no geral! O café da manhã tinha uma grande variedade de opções e era delicioso. A Vila do Papai Noel é facilmente acessível a partir do ponto de ônibus, que fica a cerca de 10 minutos a pé. Também havia um supermercado a cerca de 10 minutos do hotel, o que foi conveniente.
Very quiet and comfortable little hotel. We booked this for our Aurora chasing. The hotel location is very nice we can see faint Aurora outside our rooms but we manage to catch really awesome ones 10mins drive from our hotel. O
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8.7/10
Very Good
JJon LiangWe stayed at Pyhalinna and overall found the apartment itself to be decent. The facilities inside the unit were quite complete and convenient. However, the cleanliness was disappointing — the bed sheets were not clean when we arrived. The funny (and slightly frustrating) part was that after we reported it, someone came to do a light cleaning of the room (even though we were previously told mid-stay cleaning required an extra fee), but the sheets still weren’t changed.
The property is ski-in/ski-out and located next to the “family slope,” but there are many areas that really need improvement. First of all, for beginners without a car, it takes around 30 minutes to walk down to the base area to rent equipment(experienced can use the shop on the mountain), and the path is quite unsafe. Honestly, this alone almost made me give a one-star review. Secondly, the so-called family slope wasn’t fully open, and the upper section was surprisingly steep — definitely not what we expected for a family-friendly run. Returning the rental equipment was also inconvenient; you must ski all the way to the bottom because the shop on the mountain doesn’t accept returns.
After returning our equipment, we were very lucky that the ski patrol officer Markus kindly offered to take us back up the hotel. We really appreciated his help — without him, it would have been another long and difficult walk.
There are simply many practical issues that should be improved. I truly hope the resort can learn from more established ski destinations to create a safer and more beginner-friendly experience.
The positive interactions with the staff were the main reason we didn’t give this place a one-star rating — they truly made a difference despite the other issues. Really thank you, Coach Joni, Peter, Markus, Joonathan and the other staff I didn’t get your name.
TTan SMThe Glass Igloo was great but you have to walk to the guesthouse for your showers. The breakfast was great and the restaurant provided good options for lunch and breakfast. For the adventurous, you can go to the nearby supermarket and cook your meal in the sheltered fireplace. Don't forget to experience either the traditional or the electrical sauna during your stay! Most importantly, participate in the guided activities with hot drinks and roasted sausages such as husky sled rides, aurora hunting, and ice skating.
GGuest UserI've only spent one night with my son, and we've been taken care of very well, it's very familiar. They offer you everything you need, it is located at the door. the only thing it does not have is private bathroom, and the beds are fine, the only thing I put a fault is the pillows. but I recommend it is my very nice, quiet, and good place to see aurora bowling, because it has 200 meters a perfect lake to see them.
李李Breakfast is great! ! ! It is the best in this trip, the variety is not the most, but the taste is the best. While eating breakfast, while enjoying the forest snowfield outside the window, it is really beautiful~ I also had dinner at the restaurant, the Mexican roll And steak, very good. The hotel room is small but very homey, very warm~ the waiter is also very enthusiastic, and it helps a lot of our English rookie. Skiing is also very convenient outside, and ski rental is convenient and not expensive.
EEsther_C77The room was very good, but the temperature of the hot tub was a little low. It was very ski-friendly, there was a restaurant downstairs, and the sleep was very good. You can travel with several families
XXiaofengRight next to the bus stop, there is no need to find a place after arriving, the lady boss will go out to greet him personally, and the store is very enthusiastic! You can see the aurora basically when you leave the room (if you are lucky), there is also a bonfire waiting for the aurora. The bonfire is on the river bank, there is no light pollution. There are also projects such as skiing, snowmobiling, husky sledding, but it’s a little more expensive than the Sarika’s. The breakfast is 10 euros for one person, a typical European breakfast, the portion is sufficient and the taste is not bad. The apartment where the four of us live is also a small wooden house. The sanitary conditions are very good, and the room is quiet and suitable for posing. All in all, I highly recommend staying here for two or three days. The chalet here is not worse than the glass house in Sarika!
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