Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em3 fev. 2024
zero616
Há muitas avaliações negativas online, então fiquei um pouco preocupado antes de fazer o check-in. Deixe-me compartilhar minha experiência real.
Reservamos um quarto duplo básico, que era muito aconchegante e confortável. Embora pequeno, tinha tudo o que você precisa, incluindo geladeira, máquina de lavar roupa, lava-louças, fogão de indução, coifa e até panelas e frigideiras, o que foi muito conveniente. O hotel tinha acabado de abrir em dezembro, então fiquei preocupado com os cheiros, mas eles gentilmente forneceram um purificador de ar, que era praticamente inodoro.
O quarto tinha uma pequena varanda com vista para os teleféricos de esqui e, em um dia claro, era possível ver o Monte Yotei.
O hotel também tem uma banheira de água termal pública no andar L, o que foi muito relaxante depois de um dia esquiando. Os produtos de higiene pessoal eram todos secadores de cabelo Aesop e Dyson. Há também um onsen privativo pago com vista para o Monte Yotei, mas não o usamos porque o tempo não estava bom por alguns dias durante a nossa estadia. As fotos online estavam deslumbrantes.
Café da manhã: Semi-buffet, com opção de um prato principal e um bufê. O cardápio não é muito extenso e não muda diariamente, o que o torna um pouco fraco.
Quanto ao serviço, o hotel oferece traslado de ida e volta gratuito de estações próximas no check-in e check-out. As reservas devem ser feitas com antecedência por e-mail para o hotel. O traslado de ida e volta gratuito também é oferecido na cidade de Hirafu durante a sua estadia. O Alpha Shuttle é geralmente utilizado, o que é uma grande vantagem.
Esqui:
Localizado bem ao lado das pistas de esqui, a entrada e saída de esqui é muito conveniente. Há um depósito de equipamentos de esqui no primeiro andar, com armários em cada quarto. Aluguel de esqui e uma escola de esqui também estão disponíveis.
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Preço por noite a partir de:£ 151
Publicado em12 dez. 2025
Usuário convidado
We had a wonderful stay at this hotel. The location is perfect — just a 2-minute walk to the Hirafu Welcome Centre, making it extremely convenient, especially for catching the direct bus from the airport. The surrounding scenery is beautiful, giving us a peaceful and relaxing atmosphere throughout our stay.
The service was excellent. The staff were attentive, helpful, and made everything very smooth for us. The room was super clean, well-maintained, and came with a washing machine, which was incredibly convenient for our trip.
What impressed us the most was their pick-up and drop-off service to the Hirafu Welcome Centre. It made our arrival and departure completely hassle-free.
Highly recommended for anyone visiting Hirafu!
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Preço por noite a partir de:£ 132
Publicado em18 jan. 2026
Usuário convidado
Location: remote (literally nothing around that you can walk to); recommend rental car
Parking: limited covered parking, cannot reserve in advance
Service: enthusiastic staff, some are too new
Rooms: spacious, modern and well-designed
Food: excellent
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Preço por noite a partir de:£ 131
Publicado em5 mar. 2024
Usuário convidado
This was my third stay at The Maples, and I couldn't have enjoyed it more. This time I came with just my boyfriend instead of with family, so handled most of the logistics myself. I really relied on help from the staff and The Maples, before, during and after my trip! Even a month before my trip, I got a lot of help with transportations, ski passes etc through emailing with the staff, who were always so prompt to reply and very friendly. During my stay, they also helped me a lot with dinner reservations etc. Every request or question I had was met with a friendly smile.
Of course, I enjoyed the location again immensely. It was great to be able to walk to many of the stores and restaurants, and to also ski in and out. This time I also rented a car and parking at the Maples was always available and easy.
The hotel was always bright and clean. My onlyyyy complaint if I had to mention was that my room did not have black out curtains... so I was woken up pretty early every morning by the natural sunlight!! But, this actually helped me to get up there on the slopes bright and early, so a perk after all!
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Preço por noite a partir de:£ 132
Publicado em25 abr. 2024
Usuário convidado
The location is the best which just one minute walking distance to the bus terminal to/from Toya Station and in front of the ferry pier. Please see my photo. Perfect location. The front desk receptionist lady was friendly. I was placed to a lake view Japanese style room. It doesn't include shower but toilet in the room and it looks like old but I love the room. The view from the room's window to Lake Toya was excellent. I love my room's window can be opened, I could see more clear to the lake view and to have fresh air from outside by opening the window. Even it was a raining day, cloudy and frosty. The view is still spotless good. The service was good. The room was clean, tidy and come with all necessity, but bath/shower excluded. However, based on the price, I was happy with it because I don't mind to use the bathroom in the onsen area on floor one. There was only two down side that I found: First, the male onsen area floor was sticky and slippery with moss (My left hand accidentally touched it and my hand was sticked with moss in outdoor onsen area) that includes indoor and outdoor area. I wish they would take more effort to the cleanliness of onsen area. Second, the suana was not available for customer to use. However, I had a fantastic sauna and onsen in 万世閣 (a hotel where is just a few minutes walk away from Toya Grand Hotel) by a paying walk in onsen fee(1300 yen) for non-resident. So, it didn't affect me much.
Overall, my experience was good. I would give Toya Grand Hotel 8 out of 10. I love Toya Grand Hotel. I would recommend it.
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Preço por noite a partir de:£ 38
Publicado em17 jan. 2025
Usuário convidado
I recently stayed at a hotel that I would highly recommend to anyone visiting the area. The location was incredibly convenient, situated right in the heart of the city, making it easy to explore nearby attractions. The facilities were exceptionally clean and well-maintained, which made for a comfortable and pleasant stay.
One of the highlights of my experience was the breakfast. It was plentiful, with a wide variety of high-quality options to choose from each morning. I also thoroughly enjoyed the on-site hot springs. They were relaxing and provided the perfect way to unwind after a day of sightseeing.
Additionally, my room offered a stunning view, which added to the overall enjoyment of my stay. Whether you're traveling for business or leisure, this hotel provides an excellent base with great amenities. I would definitely stay here again in the future.
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Preço por noite a partir de:£ 77
Publicado em20 mar. 2025
Zhouxiansheng
首次在二世谷的旅行超棒,在The Vale酒店的三天頗為難忘。辦理入住非常順利,完全沒有糟心的等待,套房的房間佈局、設施設備與預期相符,適合家庭長住。性價比在同區域酒店裡相當能打。不過酒店房間窗簾的遮光效果不太好,早上容易被光線叫醒,希望酒店可以改進一下。
酒店位置絕佳,滑完雪能直接從雪道回到酒店。出行方面,酒店shuttle隨叫隨到,超貼心。前台的Jessica Tan是中國人,不僅温柔漂亮,服務還特別熱情。幫我順利退房,住店的時候也積極幫我爭取各種權益,回程的車也是她幫忙訂的,每個環節都考慮的細緻入微,讓人倍感安心。
總體來説,瑕不掩瑜,下次來二世谷滑雪,大概率還是會選這裏 。
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Preço por noite a partir de:£ 182