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Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)
4.7/51969 avaliações

Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)

Lujiazui Area Shanghai|1.03km de Shanghai World Financial Center
I am writing to provide feedback on my recent stay booked through your app. Overall, I must say that my experience was quite positive, and I would like to highlight a few aspects that stood out during my stay. Firstly, the booking process through your app was incredibly easy and user-friendly. The interface was intuitive, and I was able to search for accommodations based on my preferences and budget. The filters and sorting options provided made it convenient to find the perfect place to stay. Furthermore, the communication and updates provided through the app were commendable. I appreciated receiving notifications about my reservation status and any changes or updates from the hotel. This level of transparency and timely communication helped me feel confident and well-informed throughout the process. Once I arrived at the hotel, the check-in process was smooth, and the staff were friendly and accommodating. The information provided through the app regarding check-in procedures and any additional charges or policies was accurate and helpful. The app also offered valuable features such as the ability to view and modify my reservation details, access maps and directions to the hotel, and even leave reviews and ratings for the property. These features enhanced my overall experience and made it convenient to manage my booking and provide feedback. In terms of the accommodation itself, I was satisfied with the quality and amenities provided. The room was clean and comfortable, and it met my expectations based on the information provided on the app. The photos and descriptions accurately represented the property, which was reassuring. In conclusion, I want to express my appreciation for the seamless and enjoyable experience I had using your app to book my stay. The convenience, transparency, and helpful features provided made it a positive experience overall. I will certainly consider using your app for future bookings and recommend it to others as well. Thank you for providing a reliable and user-friendly platform for booking accommodations.
Wanda Reign Hotel
4.8/55165 avaliações

Wanda Reign Hotel

The Bund Area Shanghai|1.28km de Shanghai World Financial Center
Overall a lovely experience, very luxurious. The check-in process was particularly notable—it didn’t feel like many hotels where you stand at a counter to check in, instead your luggage is taken to a counter and you’re seated in armchair while the concierge checked you in. A nice touch! The rooms are extremely spacious, with even the fairly basic room I booked having a seating and dining area. Everything in the room (curtains, lights, AC) is controlled via an iPad, which also felt very nice. The bed was comfy, view of the Bund was stunning both at night and during the day, and the bed was comfy. The added amenities like a Nespresso machine, selection of Chinese teas, and bath salts for the huge circular bathtub were all greatly appreciated. The breakfast had a good variety of Chinese (especially Shanghainese) and western options, mostly on-par with other 5-star hotels in China. Not bad but nothing to make it stand out. My complaints are few, but worth mentioning: 1.) the AC in the room just wasn’t that effective. Even though the weather is cooling down in Shanghai, the room seemed stuffy. I cranked it all the way down to 15 C but still woke up too warm. 2.) I left my room in the evening briefly to grab some takeaway I had ordered and when I returned there was a staff member in my room!! He was placing a plate of fruit on the table (which id lovely and not the reason I’m complaining). I was quite startled and said “hello” in Chinese and looked a bit shocked but he didn’t say a word or apologize and just ran out while staring at me. Perhaps he only speaks Chinese, saw I was a foreigner and thought I couldn’t speak Chinese…not sure. It was definitely a strange encounter.

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Grand Hyatt Shanghai
4.5/511229 avaliações
Lujiazui Area
- Hotel staff are very friendly and helpful. - room was super spacious and clean. with plenty of amenity - hotel was conveniently located, just walking distance away from malls,f&b and even metro It’s my second time staying in this hotel. Staff was so observant and even provided me with a set of teapot to use throughout my entire stay there. Will definitely go back to this hotel whenever I am back in Shanghai. Thank you
Park Hyatt Shanghai
4.6/51685 avaliações
Lujiazui Area
The hotel has a nice entrance the concierge are really respectful and are willing to answer any questions in Chinese and in English. The reception area is beautiful you can see the Shanghai skyscrapers and the bund view from there. I was a little disappointed by the offer at reception. It was my birthday weekend and they couldn’t get even offer me complimentary breakfast this was shocking for such a high quality hotel. Furthermore, the check in process was below average: 1. There was no welcome drinks not even a bottle of water. 2. I had to later ask for a toothpaste they should have offered me. 3. They did not know even take me to my room I had to drag my suitcases by myself. When you pay over 2300 RMB you are paying for the hotel to pay attention to detail and thus expect more. The room was really comfortable however, the shower had some mould and was also difficult to realise how to use it. Breakfast was okay they have a wide selection of food. However the service was shocking I sat there waiting for 20 mins after I had order my tea before someone came over to help me order eggs. The manager later apologised but for a place with high standards and on my birthday this disappointing.
J Hotel Shanghai Tower
4.9/52840 avaliações
Lujiazui Area
The J hotel is truly beautiful. Very impressive from upon entry. The fragrant that hits you upon entry was indeed breathtaking. The place smelt immaculate. Although it was a one night stay for us, it was the little things that made such lasting impressions from the package deal that came with the room to their customer service, it was impeccable. The food there, OMG, exquisite, delicious and moreish. For breakfast we definitely went A la carte and was quite surprised when we were told we can order the entire menu if we wished 😂. By all means we had seconds. Loved the fact that we got an extended check out for 2pm with no additional charge. We really enjoyed our stay there. I have only two faults with the hotel: 1) The rugs/carpets in the room can do with a deep clean. Though it didn’t smell or anything but the dirt and stains are very noticeable. Hence the 4/5 for cleanliness. 2) The fact that at some point we had to leave the hotel to head back home🥲. Overall, if the price is a non factor I say pay this hotel a visit, you won’t regret it. We will definitely visit again.
Regent Shanghai Pudong
4.6/51997 avaliações
Lujiazui Area
Good location, Italian restaurant food and atmosphere is up to international standards, just the front desk officer lad who communicates with foreigners , sounds so assertive and unprofessional .. the manager of the hotel is very cooperative and the other staff too .
IFC Residence
4.6/51826 avaliações
Lujiazui Area
Everything is incredible except for the mobile network coverage but you can use their Wi-Fi instead. If you’re in for making your own meals rather than eating out every night, you must come to the place as they have everything you need, from oven to stove to dishwasher to all sort of kitchen utensils. Also, I loved the bathtub. Clean and spacious. Period. Very convenient too. Just a few steps away from the Lujziachui station, the new town of Pudong. About 20 minutes by foot to the Bund or just take a cab. DiDi is fairly reasonable.
Top Glory Ocean One GORIOLE, Shanghai
4.2/59 avaliações
Lujiazui Area
Good location, quiet in the middle of noisy. The room is very hygienic. The facilities are a bit old and the TV remote control in the living room can hardly be used. Service is uneven: room service is very good, warm and thoughtful, will take the initiative to take off shoes in and out. The front desk is quite satisfactory, and the professionalism needs to be improved. The high floors and extra bed notes in the order are directly ignored. The extra bed should include a breakfast fee for one person, but the next day was added... lowered the overall impression score.

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