Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em1 mar. 2026
GIAN PATRICK PILI
I had a wonderful stay at Fili Hotel and was truly impressed from start to finish. The hotel is beautifully designed, with modern interiors and a luxurious yet comfortable atmosphere. Every detail, from the lobby to the rooms, feels thoughtfully curated and elegant.
The room was spotless, spacious, and very comfortable. The bed was incredibly cozy, and the amenities provided made the stay even more convenient and relaxing. I also appreciated the peaceful ambiance, which made it easy to unwind.
The staff were exceptional—friendly, professional, and always ready to help with a warm smile. Their hospitality truly made the experience memorable.
The breakfast offered a wide variety of choices, which I appreciated. While there were many options available, I feel there is still a little room for improvement in terms of selection and variety. That said, the food was fresh and nicely prepared.
Overall, Fili Hotel exceeded my expectations. I would highly recommend it to anyone visiting Cebu, and I’m definitely looking forward to staying here again!
Mostrar mais
Preço por noite a partir de:TRY 4.492
Publicado em3 jun. 2025
GioT
All bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel.
Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold.
Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath.
Afternoon Tea (2:30 pm - 4:30 pm)
Light snacks with a limited selection of savory and sweet bites, they need to improve on this.
Evening cocktails and canapés (5:30 pm - 7:30 pm)
Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks.
I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction.
The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance.
Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels.
The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a casino player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk.
The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay.
Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect.
Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.
Mostrar mais
Preço por noite a partir de:TRY 7.740
Publicado em2 jan. 2024
Usuário convidado
O resort é literalmente deslumbrante e lindo. Check-in às 6h no dia de Natal e eles nos oferecem check-in antecipado de cortesia quando estamos cansados após um longo voo da meia-noite. Os funcionários nos cumprimentam em todos os lugares que os vemos e o café da manhã é maravilhoso!
Mostrar mais
Preço por noite a partir de:TRY 8.624
Publicado em10 dez. 2025
Stan Leung
O Crimson Hotel tem uma equipe excelente, serviço atencioso e ótimas instalações, como a festa na piscina com bolhas aos sábados e mergulho com snorkel em uma praia privativa. A localização é um pouco distante da cidade, mas o serviço de transporte ajuda. Os quartos são limpos, embora um pouco antigos, e as refeições nos restaurantes do hotel são caras, com custos gerais elevados.
Mostrar mais
Preço por noite a partir de:TRY 8.200
Publicado em2 nov. 2025
Usuário convidado
Ótimo para uma escapadinha de fim de semana.
A praia parece muito bonita. O restaurante, o bar e a vista da praia são ótimos, porém, visitamos o local na noite de Halloween e, em vez de um clima relaxante, havia o som alto de filmes de terror que ninguém estava assistindo naquele momento. Infelizmente, fomos embora por causa disso.
A pizzaria é ótima, com cardápio à la carte, e as felicitações da equipe pelos aniversários dos hóspedes são divertidas. A pizza, a massa e a abobrinha com feta estão entre as melhores opções. A única sugestão é que o serviço seja mais rápido, pois muitos pratos ficaram esperando pelos garçons depois de saírem do forno.
No geral, gostamos da nossa estadia, mesmo com o tempo limitado.
Mostrar mais
Preço por noite a partir de:TRY 4.464
Publicado em4 jan. 2025
ClaireK
I recently had the pleasure of staying at Bluewater Sumilon Island Resort, and overall, it was a beautiful experience. The resort is nestled in a stunning location, surrounded by clear blue waters that create a perfect backdrop for relaxation. The tranquil environment made it an ideal choice for a quick getaway.
The resort itself is well-maintained, with lovely landscaping and comfortable amenities. The serene setting really enhances the overall experience, making it a great place to unwind for a two-night stay.
One of the highlights of my visit was the friendly staff. From the reception to the poolside attendants, everyone was warm and welcoming. The pool guys were particularly nice, adding to the relaxed vibe of the resort.
However, I did find that the food needs significant improvement. While the dining options were ample, the quality and variety fell short of expectations. To truly enhance the guest experience, I believe that more attention to the menu and food preparation is necessary. This aspect would play a crucial role in my decision to return.
Another area that requires attention is the communication regarding trips and activities. Unfortunately, we often found ourselves headed to the wrong locations, only to be redirected to another part of the island. Clearer information about where to go for excursions would be greatly beneficial for guests.
In summary, Bluewater Sumilon Island Resort is a beautiful destination with a relaxing atmosphere and friendly staff. However, improvements in food quality and clearer communication regarding activities are essential for a more satisfying experience. With these adjustments, I could see myself returning, as the stunning views and peaceful environment are truly commendable.
Mostrar mais
Preço por noite a partir de:TRY 7.584
Publicado em15 mai. 2025
Usuário anônimo
✅ Eco Friendly Hotel
✅ Room is neat and clean
✅ City Center
✅ Professional Staff
✅ Good for families
Mostrar mais
Preço por noite a partir de:TRY 1.040
Publicado em18 fev. 2026
Usuário convidado
This is a wonderful hotel for families the pools and facilities are fantastic and great for kids and families. The staff are very friendly and welcoming. On check in you do have to deposit 2000 pesos per night, but while you are eating at the restaurant you can charge it to your room and pay out of the deposit. There is not much outside the resort so most meals will most likely be spent there. The food is very nice with a good selection and breakfast/dinner buffet available or have a la carte.
Mostrar mais
Preço por noite a partir de:TRY 2.724
Publicado em5 set. 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
Mostrar mais
Preço por noite a partir de:TRY 198
Publicado em5 jan. 2026|Standard Room Double
Yhang MasecampoI would like to commend all the staffs from the hotel’s breakfast buffet area. They were so accommodating and ready to assist without a need to be prompted. Was just a bit disappointed at time of check-in when asked if early check-in was possible. Not because that the room wasn’t ready yet but it’s because of the Receptionist’s (Rhea-wearing eye glasses) approach and responses to the said request. Nevertheless, had a good stay and might be coming back to stay.
Mostrar mais
Preço por noite a partir de:TRY 1.210