Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em3 jun. 2025
GioT
All bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel.
Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold.
Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath.
Afternoon Tea (2:30 pm - 4:30 pm)
Light snacks with a limited selection of savory and sweet bites, they need to improve on this.
Evening cocktails and canapés (5:30 pm - 7:30 pm)
Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks.
I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction.
The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance.
Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels.
The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a casino player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk.
The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay.
Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect.
Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.
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Preço por noite a partir de:HK$ 1.099
Publicado em31 jan. 2026
Usuário convidado
Minha estadia no Bai Hotel Cebu foi simplesmente excepcional. Ele oferece a combinação perfeita de luxo moderno, serviço impecável e ótimo custo-benefício. Seja para viagens a negócios ou lazer, o hotel tem tudo o que você precisa para uma estadia confortável e agradável.
Twilight Roofdeck Lounge + Bar - Este foi o meu lugar favorito. A piscina e o bar na cobertura oferecem vistas deslumbrantes do horizonte de Cebu. Passei uma tarde lá e o ambiente, a música e a atmosfera eram perfeitos para relaxar. Também fica perto do famoso restaurante Rico Lechon.
Recomendo fortemente o Bai Hotel Cebu para qualquer pessoa que visite a região e com certeza o escolherei novamente na minha próxima viagem a Cebu.
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Preço por noite a partir de:HK$ 357
Publicado em10 jul. 2024
Usuário convidado
This is a hidden gem and we highly recommend this resort!
Pros:
- It is next to a coral reef and they provide free snorkeling equipment in great condition to use! This is the best reason to stay here, all the snorkeling you want for free and without the need to travel!
- Very cozy environment with about 8 rooms only? You will have lunch and dinner with the same groups of people.
- Food is delicious, slightly expensive but reasonable. From my short experience, the specials of the night tend to be nicer than the normal menu items, but they are all good regardless.
- I love the resort arranged tour. We took a whale shark + secret waterfall tour, and the guide, Alex, was great. It was a personal tour (2 of us) and we had to leave at 4am (we were slightly late and left around 405-410am), and when we reached the whale shark place, it was already quite crowded and we got a queue number of 52 - still pretty good. After taking the queue number, there are a bunch of shops to shop around, but we stupidly forgot to bring any cash, and Alex was kind enough to lend us money for breakfast and souvenirs. He even helped us bargain with the street peddlers when they tried to overcharge us. When swimming with the majestic whale sharks, he used his go-pro to help us take photos and videos, so we just need to enjoy ourselves and pose. Personally, I think the whale shark experience is pretty basic, not well organized and too crowded, but Alex made the experience unforgettable with his personal touches and help.
Cons:
- The worst part is getting there. It took us 5.5 hours to get here from Mactan-Cebu Airport using the private transfer when we arrived around 1230pm Saturday. There was jam to get out of the airport, jam in Cebu city and road works all along the road to Granada. When we returned to the airport in Monday morning 4am, the trip took about 3 hours.
- The massage is in a room with a nice sea view, but the massage was very gentle and I prefer something stronger to sooth the body aches (from sitting in the car for over 5 hours). So I guess this is up to personal preferences.
- The snorkeling was great, but it could be a bit intimidating when it's just the 2 of us snorkeling unsupervised in a large open sea. We did not face any danger, but also did not dare to venture too far and for too long as we city folks are worried about snakes and jellyfishes. We do see fishes jumping out of the sea in the distance, and this could be a sign of predators nearby.
- Adults only. We enjoyed ourselves tremendously and would love to bring our kids here in the future and spend more time here. However, with their adults only policy, we won't be able to do that.
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Preço por noite a partir de:HK$ 379
Publicado em2 nov. 2025
Usuário convidado
Ótimo para uma escapadinha de fim de semana.
A praia parece muito bonita. O restaurante, o bar e a vista da praia são ótimos, porém, visitamos o local na noite de Halloween e, em vez de um clima relaxante, havia o som alto de filmes de terror que ninguém estava assistindo naquele momento. Infelizmente, fomos embora por causa disso.
A pizzaria é ótima, com cardápio à la carte, e as felicitações da equipe pelos aniversários dos hóspedes são divertidas. A pizza, a massa e a abobrinha com feta estão entre as melhores opções. A única sugestão é que o serviço seja mais rápido, pois muitos pratos ficaram esperando pelos garçons depois de saírem do forno.
No geral, gostamos da nossa estadia, mesmo com o tempo limitado.
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Preço por noite a partir de:HK$ 543
Publicado em26 out. 2025
Rea J.
Um dos melhores hotéis, com ótimo atendimento ao cliente e excelentes instalações! Normalmente não escrevo avaliações longas, mas fiquei extremamente feliz e minhas expectativas foram superadas. Parabéns aos dois funcionários da piscina — eles são educados, gentis e muito atenciosos com as crianças. O Wi-Fi era ótimo, perfeito para quem precisa trabalhar durante as férias. Os processos de check-in e check-out foram tranquilos e sem complicações!
Os recepcionistas e a equipe de alimentos e bebidas foram incríveis. O café da manhã não tinha muitas opções, mas tudo estava delicioso e valeu o preço. O quarto era bem pequeno, principalmente para quem viaja com crianças, mas era limpo, aconchegante e cheirava muito bem. Parabéns ao departamento de limpeza!
O hotel também oferece acesso gratuito à praia e piscina de Mactan Newtown, o que foi incrível! Eles oferecem um serviço de transporte gratuito com horários definidos, mas se você não quiser esperar, não se preocupe — é só uma curta caminhada. Meu bebê Franco adorou nossa estadia aqui.
Obrigada pela experiência maravilhosa! Com certeza, nós também!
Gerência da Belmont, por favor, cuidem bem dos seus funcionários — eles são seus tesouros! Os clientes certamente continuarão voltando por causa deles!
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Preço por noite a partir de:HK$ 448
Publicado em15 mai. 2025
Usuário anônimo
✅ Eco Friendly Hotel
✅ Room is neat and clean
✅ City Center
✅ Professional Staff
✅ Good for families
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Preço por noite a partir de:HK$ 166
Publicado em4 jan. 2025
ClaireK
I recently had the pleasure of staying at Bluewater Sumilon Island Resort, and overall, it was a beautiful experience. The resort is nestled in a stunning location, surrounded by clear blue waters that create a perfect backdrop for relaxation. The tranquil environment made it an ideal choice for a quick getaway.
The resort itself is well-maintained, with lovely landscaping and comfortable amenities. The serene setting really enhances the overall experience, making it a great place to unwind for a two-night stay.
One of the highlights of my visit was the friendly staff. From the reception to the poolside attendants, everyone was warm and welcoming. The pool guys were particularly nice, adding to the relaxed vibe of the resort.
However, I did find that the food needs significant improvement. While the dining options were ample, the quality and variety fell short of expectations. To truly enhance the guest experience, I believe that more attention to the menu and food preparation is necessary. This aspect would play a crucial role in my decision to return.
Another area that requires attention is the communication regarding trips and activities. Unfortunately, we often found ourselves headed to the wrong locations, only to be redirected to another part of the island. Clearer information about where to go for excursions would be greatly beneficial for guests.
In summary, Bluewater Sumilon Island Resort is a beautiful destination with a relaxing atmosphere and friendly staff. However, improvements in food quality and clearer communication regarding activities are essential for a more satisfying experience. With these adjustments, I could see myself returning, as the stunning views and peaceful environment are truly commendable.
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Preço por noite a partir de:HK$ 1.033
Publicado em5 set. 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Preço por noite a partir de:HK$ 46
Publicado em18 fev. 2026
Usuário convidado
This is a wonderful hotel for families the pools and facilities are fantastic and great for kids and families. The staff are very friendly and welcoming. On check in you do have to deposit 2000 pesos per night, but while you are eating at the restaurant you can charge it to your room and pay out of the deposit. There is not much outside the resort so most meals will most likely be spent there. The food is very nice with a good selection and breakfast/dinner buffet available or have a la carte.
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Preço por noite a partir de:HK$ 435
Publicado em25 ago. 2026|Standard Twin Room
parkpo593My wife and I stayed for 4 days, where she also met up with family and relaxed. Whenever we go to Cebu, this is the hotel we stay at most often. The transportation and surrounding commercial area are convenient and good. Although it's an older hotel, they pay a lot of attention to the breakfast, haha. It's a comfortable hotel with almost no price changes even during peak season.
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Preço por noite a partir de:HK$ 205