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9,7/10
Incrível
UUsuário convidadoThe experience we had at another Riad set very, very high expectations, so read this with that in mind :)
I've worked and stayed in luxury hotels around the world, and if you're looking for a stunning hotel, with pleasant service this would be a top choice. However overall we were looking for more of an intimate experience. Staff were very nice; they were young, friendly, kind and caring. Travelling with my mother however, it felt very uncomfortable when I was asked 'how my wife was doing?!', this summed up the disconnection between the hotel and the experience. A beautiful hotel but short of a 4/5 star experience. It is one of the most stunning Riads you will stay at. The restaurant serves great food, and the views are amazing - if you can handle the three floors of steep steps. Overall, you won't be disappointed but it felt like when we stayed there was no manager for those extra touches you expect when paying this much.
UUsuário convidadoO Hotel Sahrai é um hotel privado e bonito fora da Medina, e é UMA boa escolha para viajante que quer ficar fora do arrepio e do arrepio da antiga cidade. O hotel está localizado no topo de UMA colina e o telhado oferece UMA bela vista sobre a antiga medina e OS bairros judeus. É uma boa escolha se você tiver muita bagagem, porque não é permitido que você caia em Riads no interior da Medina.
UUsuário convidadoMy stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager.
We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay.
Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day.
At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay.
The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring.
What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place.
I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.
MMieverThis riad was excellent in every way.
The highlight of our stay was definitely the host, who truly deserves 100 out of 100. He was extremely patient, gentle, and professional, and always willing to help. He gave us many useful and practical recommendations about the city, restaurants, and things to do, which made our trip much easier and more enjoyable.
The accommodation itself was also very comfortable, clean, and well maintained. The atmosphere was peaceful, and we felt very well taken care of throughout our stay.
I would highly recommend this place to anyone visiting the area. We would happily stay here again.
UUsuário convidadoService de navette pour et de l’aéroport proposée par l établissement: assez pratique lorsqu’on arrive tard comme nous.
Facturé 25€ (250 dirhams)inclus la majoration de 5€ pour service nocturne.
Chambre propre et literie confortable
Salle de bain très petite, douche sans bac, l eau coule directement sur le sol et l’eau met pas mal de temps à s écouler par le syphon: pas trop pratique si vous êtes pressés et que vous devez prendre votre douche l un après l’autre rapidement .
Le support de pommeau de douche cassé, il fallait le tenir à la main
Produits d hygiène a ramener, shampooing non fourni ( difficile quand on voyage avec bagage en cabine pour 2-3 jours)
Service de petit déjeuner basique, dommage pour certains produits commerciaux ( olives noires et fromage quiri )
Crepe et brioche préparé sur place, elles étaient très bonne
Emplacement parfait , juste à côté d un de suq de la vieille médina
Pour manger il y a plein de restos sur place mais ils sont relativement chers car on est en zone touristique
Ne pas hésiter à aller manger dans la ville nouvelle, on y va avec taxi pour 2€ par trajet (4€ a/r)
Attention: l hôtel affirme accepter la carte bancaire mais nous n avons pas pu régler 170dirham(17€) par carte car commission trop importante . Que les montants élevés sont acceptés ( à prendre en compte si vous payez en fin de séjour et que vous avez l’argent compté)
Wifi gratuit , terrasse sympa mais dommage ne pas y pouvoir prendre le petit dej
Dans l ensemble séjour agréable et rapport qualité prix correcte
KKoki94Nice hotel, it was good staffs and amenities. Cleanliness was good that I stayed with confortable. Highly recommend to stay here! But one of concern is Wi-Fi is weak in your room. However even if you detect these deficiencies, it is great hotel.
AAngie Laibaby ArmchannelAdoro esta Riad, é tão limpa e bonita no interior e no topo do telhado com UMA bela vista panorâmica. Antes de chegar a riad, eles me enviaram um e-mail que me pediu o WhatsApp para me enviarem a localização exacta e assim vídeos para me saber como chegar lá, porque o mapa do Google não funciona quando entrar no Medina . Disseram que se eu não pudesse encontrar a maneira, podiam me levar para um dos entrantes do riad. Pensei que pudesse encontrar, mas falhei, então liguei para eles. Um dos funcionários saiu imediatamente e ajudou-me com a bagagem. Os dois jovens empregados lá estão muito ajudados e amigáveis.Uma vez que cheguei tão tarde, um empregado (deve ser chamado Abdullah) me trouxe de novo para fora para que possa sair e de novo para a próxima vez. O outro jovem empregado também me trouxe para um local amigável e confortável, para obter as coisas essenciais.Ame-as e é tão útil.O pequeno-almoço também é bom.A AC no quarto é boa, a pressão da água e o calor também são boas! Recomenda-se que o Riad seja feito Na próxima viagem.Rmb para trazer acomodações, porque não fornecem nenhuma banheira ou escova de dentes.Recomenda-se que o Riad tenha um copo de borracha Na Sala EM vez de apenas no toalhete.
MMötley NüFCIf you’re staying in Fes, I recommend you stay here. Staff are super friendly and helpful, room clean and comfortable, and the hotel itself as a great traditional Moroccan feel. Mohammed et al. made us feel very welcome.
The location is great, walking distance from medina mazes. Brilliant stay and enjoyed Fes very much.
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