Escolhi este hotel porque fica perto do Lago Biwako e da área dos meus amigos. Para minha decepção, meu quarto ficava no final do corredor, supostamente de frente para o lago, mas ao entrar, não havia janela com vista para o lago. Em vez disso, minha vista da janela era para o estacionamento do hotel. O quarto é definitivamente antigo, com televisão velha, só tomei sachês de chá no meu primeiro dia e eles nunca me repuseram até o check-out. Também não havia café. O carpete é vermelho, o que parece muito antigo, com algumas marcas antigas, e a cama também é velha, mas mesmo assim o quarto está limpo.
A equipe é muito simpática e o café da manhã foi ótimo. Mas, se eu comparar com um hotel de negócios onde já me hospedei na mesma área, as camas, as comodidades do hotel de negócios e a tarifa do hotel valem mais a pena do que este. Acho que não me hospedarei neste hotel novamente. Minha impressão é que é um lugar razoável, mas não ótimo. Paguei quase o dobro do preço do hotel executivo onde me hospedei no ano passado, que tinha camas modernas e boas comodidades, mas pelo preço que este hotel está cobrando, acho que não vale a pena. Este hotel precisa atualizar muitas coisas, meu quarto parece e passa uma sensação de velho. Pensei que me hospedar em um hotel como este seria um bom presente para mim, já que era mais caro do que meu orçamento habitual, mas foi uma decepção.
Desculpe se eu tivesse que dizer tudo isso na minha avaliação, mas o quarto é realmente antiquado em tudo.
Ryokusuitei’s environment, service, and facilities were excellent. Our pre-stored luggage was promptly delivered to the room.
The private bath room included breakfast, which was delicious with many options, plus a small stove to grill seafood yourself. While the private bath isn’t completely secluded—people in a building across, though quite far away, can see in—the stunning view of Lake Biwa more than makes up for it.
The large public bath is open nearly 24 hours, featuring a relaxing lounge area afterward, free ice cream, and complimentary coffee in the lobby during the day.
Upon check-in, we received shopping discount coupons that could be used to purchase small towels, scented balms, and storage bags.
Hotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account.
It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out.
End up we didn’t request it anymore as we didn’t like been “force” to do so.
The free call service from the station is very convenient for travellers who come to stay but not driving. Both the breakfasts and dinners are excellent. The in-room onsen with jacuzzi and the beautiful landscape is spectacular. The public onsen is also clean and well maintained.
The only flaw is tv in the room is rather old and would appreciate an upgrade.n
The room itself has a bathroom sink which is pretty convenient. Not expecting much given the price but it did have everything u need for a basic sleep.
Surprisingly the public bath is just hot water not onsen.
I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly.
The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety.
The highlight for me was the hotel view — absolutely beautiful and very relaxing. Overall, the stay exceeded my expectations and I would definitely come back again. Highly recommended!!!!💕💕💕🎀🇯🇵🙌🏽
A localização do hotel é geralmente, embora não seja Muito conveniente, MAS a paisagem natural próxima é agradável e adequada para OS hóspedes relaxados.O Ambiente é Muito limpo, a manutenção Das quartos e instalações FAZ-me sentir confortável e tranquilo.
O nível de serviço é excelente, OS empregados são amigáveis e felizes EM ajudar as pessoas, para que EU possa ter um sentimento de convidado e retorno Durante a minha residência.As instalações são perfeitas, o Projeto do casino é ótimo, permitindo que as pessoas se relaxem plenamente e desfrutem de um prazer caloroso.
The hotel is wonderful and the food is fantastic. The room is comfortable and feels new. The hotel offer shuttle service to two different train stations. I highly recommend this hotel, I'd love to stay here again.
It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay.
The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time.
The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata!
The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub.
Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable!
Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat!
The ryokan also has a souvenir shop if you wish to buy anything back.
Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!
Hotel at Hikone when we are driving around Biwako. We had a Japanese-style room with a view of the Lake. We did not have time to go to the public onsen but the in-room bath was great too. The food was unexpectedly delicious as well!
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73 avaliações
8,6/10
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AU$ 162
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9.3/10
Great
AAnonymous UserIt was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay.
The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time.
The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata!
The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub.
Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable!
Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat!
The ryokan also has a souvenir shop if you wish to buy anything back.
Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!
WWodijiazaidongbeiaoTransportation: The hotel is right next to Changbin Station, very close, so there's no need for a shuttle.
Room: The carpet in the room had a strange, foot-odor-like smell, as if something had been spilled on it. However, the bed faced a scenic window, which was quite nice, though the curtains weren't blackout.
Hot Springs: The outdoor hot springs weren't particularly clean. My friend, who has allergies (but usually doesn't react to topical exposure), had an allergic reaction after using them.
Entertainment: There's a game room with activities like table tennis, which doesn't require reservations. You can just go in when it's empty, which is pretty good.
Food: The breakfast and dinner were fantastic, no complaints there. The restaurant also had a great view, and I even saw a rainbow in the morning. The snacks were good too.
GGuest UserBiwako Ryokusuitei was an absolute treat. We had a bit of a wobble at Ogoto-Onsen station as I couldn't find a phone, but luckily we spotted the hotel shuttle. The driver was lovely and made us feel welcome right from the off.
The reception staff were brilliant, really friendly and gave us a proper run-through of the place. Housekeeping was spot on too they were right on the ball and had our tatami mats all ready for us while we were away at dinner.
The real stars, though, were the dining staff. They were incredibly professional and took the time to explain exactly what we were eating and how to enjoy each dish. Both breakfast and dinner were top-notch 😋I'm still thinking about that food now! A proper (home away from home) experience
AAng Swee BengRoom is very spacious, comes with 2 sets of facial acre products both for man and woman
There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation
Food are delicious and nicely decorated
Every day it comes with some free local snacks like financiers and biscuits
One incident that didn't quite went well is early morning after breakfast
As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it.
Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction
Overall, a nice stay amid a slight mark on the service rendered
NNino HThe room view is wonderful and quiet. Free shuttle bus between Ogotoonsen and hotel, it takes abt 5’min ride time, very good.
The hotel restaurant staff are friendly and polite. We stayed 3n and the food menu were changed daily, very impressive.
The indoor and outdoor onsen are perfect and relaxing.
I will recommend others go there, very good experience.
AAnonymous UserHotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account.
It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out.
End up we didn’t request it anymore as we didn’t like been “force” to do so.
CColine RoseI booked the VIP room and it was huge! It really felt like a traditional ryokan, which was superb! Having the onsen right in the room was also fantastic, honestly. I absolutely loved my stay here. It was so relaxing, and the lake view was just magnificent. Since I'll be in Kyoto for the next few days, I'm definitely coming back for another night to enjoy the onsen and the stunning view of Lake Biwa again.
GGuest UserFacilities: A bit old-fashioned but very clean and well-maintained.
Cleanliness: Very clean, even cleaner than Mitsui.
Environment: Having a balcony is amazing! The air is fresh, the scenery is unbeatable, and taking a walk by the lake during the day is simply blissful.
Service: The staff are mostly Japanese and don't speak English, but check-out was super fast and the shuttle bus was very punctual.
I hope to have the opportunity to return to this hotel again in the future. It has a large room, a balcony, is very quiet with few people, and the environment is exceptionally beautiful.
CChengHan GongThe hotel's environment and rooms are very beautiful, and you can enjoy the beautiful natural scenery. Although there is no convenience store near the hotel, there are different drink options in the hotel. Although the hotel staff do not know much English, their service attitude is very friendly. It is a holiday Great place to relax
GGuest UserI doubted there was a hot spring until I stayed there.
It was the best hot spring at the end of my trip around Lake Biwa.
I thought the bedding was dirty because it was old.
I was very satisfied with the hot spring and the food.^_^
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