The reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
We had a great experience at this hotel. The room was amazing, the staff was very friendly. Maybe it took a time to wait for room service to bring a bottle of champagne. Great service. I recommend to book the valet service very easy!
Konum güzel, odalar ferah ve geniş.
Brüksel fuarları komaklaması için kullanımı ***et mantıklı.
Biz memnun kaldık.
Sabah kahvaltısı yeterli ve çeşitli idi.
Only 5m from the station to this excellent room with up-to-date facility around. You can change light color of the room into several ways, which really help us reduce jet lag. Receptionists are helpful and friendly which allows us to check in sooner. Besides, croissant, hot milk and cookies are available everyday and it free!
O Hampton by Hilton Antwerp Central Station oferece uma estadia conveniente e confortável. Sua localização privilegiada perto da estação central proporciona fácil acesso às atrações locais. Os quartos modernos são bem equipados e conservados, garantindo uma experiência agradável. O buffet de café da manhã gratuito proporciona um começo de dia satisfatório. Os funcionários atenciosos são simpáticos e prestativos, contribuindo para um ambiente acolhedor. No entanto, alguns hóspedes mencionaram espaço limitado nos quartos e ruído ocasional da área circundante. No geral, continua sendo uma opção favorável para viajantes que buscam uma acomodação bem localizada e acessível em Antuérpia.
Amazing hotel friendly staff kids was very happy everything very good very good area easy to find the hotel and it’s near to Petrol pump easy you can get what you need. 5 star for hotel management service and staff.
Localização fora da cidade, então não é boa se você quiser ficar no centro (não é fácil de usar transporte público). Se você tem carro e quer um lugar de fácil acesso a partir do anel viário, a localização é perfeita.
O único ponto negativo para mim foi o Wi-Fi. Você tem que escolher entre Wi-Fi gratuito e pago, mas o Wi-Fi gratuito não foi suficiente nem para responder meus e-mails... Parece um pouco propaganda enganosa dizer que o Wi-Fi está incluído.
Localização perfeita no centro de Antuérpia, a poucos passos da estação central, mas também é fácil ir de carro, você pode estacionar embaixo do hotel, realmente ótimo, o bar do hotel é bom e especialmente aconchegante no fim de semana, mas os móveis precisam ser substituídos, muito desgastados para um hotel 4 estrelas, mas um quarto adorável com tudo o que você precisa, chuveiro muito bom e uma cama muito boa, para uma viagem à cidade de Antuérpia este é realmente recomendado como um hotel no centro.
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124 avaliações
9,2/10
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AED 323
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9.1/10
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AAnonymous UserMy stay at this hotel was absolutely wonderful. The hotel is beautiful, clean, and very peaceful, which made it a perfect place to relax after a long day of exploring the city. One of the best things about this hotel is its location. It is situated very close to Antwerp Central Station, which makes transportation extremely convenient, especially if you are arriving by train or planning to travel around Belgium.
The surrounding area is calm, safe, and very pleasant to walk around. Within just a short walk, you can find many lovely streets, shops, restaurants, and cafés. I also loved that it is close to Antwerp Zoo, which is one of the oldest zoos in Europe and definitely worth visiting. The neighborhood has a very charming atmosphere, and simply walking around the area felt like part of the experience.
The hotel itself was very comfortable and well maintained. The room was neat, nicely arranged, and provided a relaxing environment after a busy day in the city. The overall ambiance of the hotel felt quiet and welcoming, which made my stay even more enjoyable.
The only small thing that could be improved is the heating. It would have been even better if the room heater could make the room warmer, especially during colder weather. Aside from that, everything else about my stay was great.
Overall, I truly enjoyed my stay and would definitely recommend this hotel to anyone visiting Antwerp. The combination of the excellent location, peaceful environment, and comfortable rooms makes it a great place to stay while exploring the city.
GGuest UserOverall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
TTheOnlyBugsThe location is only 5-10 minute walk from Antwerp Central train station and the walking path (sidewalk) was easy to roll our 3 large bags. I mention this because other EU cities have cobble stone walkways that makes it extremely difficult to pull your bags through the streets.
Our stay was with 3 adults so we had to use the sofa bed. The sofa bed and main bed were very comfortable. The room was larger than expected compared to EU standard. I say this because EU hotel rooms typically are much smaller than North American hotel rooms.
The bathroom did not have a working lock. The door closed, but we could not lock it from inside. The lighting was poor in the bathroom.
Our room was equipped with a fully equipped kitchen which was clean.
We did not have breakfast there so I can not comment on the food selection and quality.
GGuest UserOnly 5m from the station to this excellent room with up-to-date facility around. You can change light color of the room into several ways, which really help us reduce jet lag. Receptionists are helpful and friendly which allows us to check in sooner. Besides, croissant, hot milk and cookies are available everyday and it free!
LLuuk OrlandoStay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
MMrTomTomThis hotel is a perfect choice for travelers visiting Antwerp! The rooms are spotless, the location is incredibly convenient—just steps from the train station—and the thoughtful touch of free apples at the entrance adds to the experience. I would definitely recommend staying here for comfort and ease!
TTamilyA beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.
GGuest UserI strongly recommend this hotel to my friends with reasons below.
1. Location is super convenient. Within 5 mins from Central station, good access to major spots by tram or walk.
2.Price is super reasonable via Trip com.
3. Room was very clean and entrance hall looked luxury.
4. Every hotel staff is kind and nice.
Thanks for giving a great experience to my first trip to Belgium.
AAngelWonderful hotel! The lobby is spacious and beautifully decorated, with a delightful aroma. The rooms are spacious and clean. We would especially return for the breakfast; it offered a wide selection, fresh ingredients, and everything was delicious. The staff are friendly and helpful.
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