Facilities and food are excellent. The service however, especially the staff at the hotel restaurant, are not so friendly, and sort of less than the standard to expect from such a 4-star-hotel.
We stayed in the suite room. It was great! The hotel also prepares various breakfast. The staffs were nice and polite. A spacious prayer room is available nead the reception counter.
Stayed for 2 nights in Room 703.
➕ Plus:
• Great location, 7 mins to Simpang Lima and directly connected to Queen City Mall, which has many good restaurants and shops.
• Good value for money considering the facilities and location in Semarang.
• Complete in-room amenities: washing machine, large fridge, microwave, stove, plates, and cooking utensils, very convenient for family stays or longer visits.
• Smooth check-in process, and no deposit required.
➖ Minus:
• Electricity went on and off more than 8 times during my stay. The outage was short each time, but it disturbed our convenience, especially when charging devices.
• A flying cockroach came out from the upper side of the wardrobe cupboard. I reported it to the staff.
• Breakfast restaurant is quite small and often crowded, with limited menu choices.
• Room is not soundproof, noise from the streets and the train can be clearly heard, even until midnight.
One of the best hotels in Solo City.
Customer service 5/5 - staff were friendly and service was excellent.
Location 5/5 - close to Paragon Mall (2km)
Breakfast 5/5 - delicious food and nice restaurant decor.
Room 5/5 - bed was comfy and room was clean.
Highly recommended.
Here are the things considered extra servies which the guests have to pay to use: pool, cutleries to use in room when you don't order food from room service and hair dryer. That's just the things I thought to ask for, maybe tons of other things are also not free. Hospitality is awful, female crews were absolutely rude. Don't bother staying here if you're trying to have a half-decent vacation. Also, the bathroom stinks, the double bed is a fake (only 2 singles pushed together which created a hole im the middle), there are rats running around the pool area, the TV is not a Smart TV yet (old style cable only), in-house spa and massage prices were over the top.
Booked because of their hot water pool. But it only warm during weekend. But their pools are good, there are three pools with depth 1.4m, 0.6m and 0.8 m.
Rooms are spacious. We booked 3 rooms, two others connecting and children love it.
The only let down is the breakfast selection, not too many choices. Standard staples of hotel buffet. Bit expect more of their speciality selections.
🏨 Review Jujur Menginap di Artotel Leguna Magelang (3–5 Maret 2026)
Saya menginap di Artotel Leguna Magelang dari tanggal 3 Maret 2026 sampai 5 Maret 2026 karena ada acara di Universitas Muhammadiyah Magelang tanggal 3 dan 4 Maret. Lokasinya cukup strategis dan memudahkan saya untuk mobilitas ke kampus, jadi tidak terlalu capek bolak-balik.
Awalnya saya pesan Standard Room dengan 1 bed besar, sudah termasuk sahur 2 pax. ************* dapat free upgrade ke Superior Room, jadi kamarnya terasa lebih lega dan nyaman. Kamarnya bersih, rapi, dan enak untuk istirahat setelah kegiatan yang padat seharian. Tempat tidurnya empuk dan bikin tidur lebih nyenyak.
Yang paling saya suka, dari kamar bisa dapat view gunung 🌄 Suasananya tenang dan adem, terutama pagi hari. Lumayan banget buat recharge energi sebelum lanjut aktivitas.
Soal pelayanan, menurut saya timnya ramah dan responsif:
Pagi hari dibantu Mbak Risty dan Mas Aga
Sore hari dibantu Mas Bangkit, Mbak Sheila, dan Mbak Nayra
Malam hari dibantu Mas Fino
Semuanya helpful dan komunikatif. Kalau ada yang saya butuhkan, responnya cepat dan tidak ribet. Rasanya dilayani dengan baik, bukan sekadar formalitas.
Untuk housekeeping, saya dibantu Mas Dani. Kamar selalu bersih dan terjaga dengan baik selama saya menginap.
Untuk sahur disajikan secara buffet di resto. Walaupun pilihannya tidak terlalu banyak, tapi cukup, rasanya enak, dan disiapkan dengan baik serta tepat waktu. Jadi tidak perlu khawatir kalau menginap saat bulan puasa.
Secara keseluruhan, saya puas dan merasa nyaman selama menginap di sini. Cocok untuk yang ada kegiatan di Magelang, baik acara kampus, kerja, maupun sekadar staycation dengan suasana tenang dan view gunung.
Kalau ke Magelang lagi, saya tidak keberatan untuk stay di sini lagi 👍
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9,9/10
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8.1/10
Very Good
It’s my first stay in Louise Kienne Pemuda. I love the fact that it is located in the centre of the city and it is literally next to a shopping mall, only 2 minutes walk, I can actually see the mall through my hotel window. The lobby was clean, the security guard was very respectful, the front desk lady was helpful, I requested room on the high floor and they provided me with my request. The roof top pool is probably what makes this hotel so famous, at night, you can view the whole Semarang city. The house keeping staff was also helpful. Their breakfast is mostly Indonesian and very few western choices. Not my best breakfast experience but overall I am not complaining because they perform good service.
Rezt Hotel Semarang is a great budget-friendly stay in a strategic location. The room was clean, modern, and comfortable, perfect for a short trip. Staff were friendly and helpful throughout my stay. It’s close to food spots and easy to access from the city center. A solid choice for travelers looking for a simple, clean, and affordable place in Semarang.
Hotel is a little bit old but it's still clean, took a room with a window but it was still dark as I got a room on the 2nd level. The lobby is on the 3rd floor. Breakfast selection was decent. It's ok for a one night stay.
Only downside was the water pressure. The view was great but if I were with someone romantic I wouldnt take the executive room but the romantic room or whatever it is called as the view was quite narrow. Enjoyed the pool, the beach and the food although slightly expensive it was convenient. Snorkeling tour was quite expensive though and they had one full face snorkeling mask which didn't work well for us. I would consider another place like kumujan divers next door maybe.
I booked two rooms for my friend and family and for myself. Superb rooms. Very spacious. Value for Money. All facilities are included. Nice swimming pool. Amazing breakfast and restaurant staff. Very kind and polite. Supportive pleasant front desk staff and security staff. Elavita front desk officer is very good. She gave full support to book my 2nd room. I feel sad I couldn't stay more days because of back to Jakartha. Lovely pleasant stay. Do not go anywhere. Specially don't book Redoorz hotels. They are scamers. Book this anybody want to go to Purbalingga. Redoorz scamed me
Staff all very friendly. They give me surprised on my birthday. Thank you very much to management. Breakfast also variety and delicious 😋😋😋. Location nearby Pasar Djohar. Walking distance to Queen city mall. Will stay here again if in Semarang.
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