Hotéis 4-Star em Shanghai, China

The hotel's location is excellent, and it's very convenient for transportation. The room facilities are quite good, and the room itself is very clean and tidy. The mattress is super soft and comfortable. Hot water comes quickly, and everything is well-equipped. The service is great and very attentive, with a good attitude. Since Shanghai was so cold, they even offered hot tea and hot water. Staff personally escorted me to my room and even delivered my takeout to the room. The service exceeded my expectations, even better than a five-star hotel. I'll definitely choose this brand again next time.

Our stay at this hotel was truly pleasant and exceeded our expectations. We stayed here for only one night, plus the following day, as we were in transit and needed accommodation close to the airport, with our flight scheduled for the evening. The room was surprisingly spacious and very comfortable, consisting of a separate living area and a bedroom, which made our short stay extremely relaxing. We also had a bathtub, which was a nice bonus after traveling. Despite the cold weather outside (around 3°C), the room heated up quickly and efficiently using the air conditioning system, and we felt warm and comfortable throughout our stay. Cleanliness was excellent — the room was spotless, well-maintained, and very pleasant overall. Everything felt fresh and carefully prepared for guests. What truly made a difference was the staff at the reception. They were exceptionally kind, helpful, and welcoming, with a very positive attitude. Communication was easy, as they spoke English well, and they were always ready to assist with anything we needed. They also kindly offered to store our luggage free of charge until our departure and provided a complimentary airport transfer, which was extremely convenient for us. Overall, we were very pleasantly surprised by this hotel. It was an excellent choice for a short transit stay near the airport, and if we are ever in the area again, we would definitely choose to stay here again. Highly recommended.

This hotel is truly an absolute gem. The staff were beyond accommodating, incredibly helpful, and genuinely some of the kindest souls I’ve ever met. A special shout-out to the three ladies who assisted me, they were honestly the bestest, going above and beyond to make sure everything was smooth and comfortable for me. I absolutely loved the hotel ambience, the amenities were excellent, and the location was perfect. Every detail made my stay so enjoyable and memorable. I truly felt well taken care of throughout my stay. I will definitely be back and will highly recommend this hotel to anyone looking for exceptional service and a wonderful stay.

Our group of 15 stayed at Mercure Shanghai Yu Garden for 3D2N, and we had a very pleasant experience overall. We arrived early in the morning, and the hotel kindly provided temporary rooms for us to rest until the official check-in time, which we truly appreciated after a long journey. The hotel facilities are very good. Although it is a large property, it is extremely well managed. What impressed us most was the staff — everyone was friendly, supportive, and always willing to help. Even though some staff members do not speak English fluently, they use translation devices, so communication was never an issue. They also assisted us in arranging airport pick-up cars with good vehicles, polite drivers, and reasonable prices. Breakfast was served buffet-style with a good variety of food and satisfactory quality. The hotel’s location is very convenient, within walking distance of Yu Garden, The Bund, Nanjing Road, and other attractions, making it easy to explore the city. Overall, we were very satisfied with our stay and would highly recommend Mercure Shanghai Yu Garden to both group travelers and individual guests.

This hotel definitely lived up to its perfect reviews, after I spent half a day picking it out. All five stars, but the service gets four and a half because they addressed me as ”Sir” in a text asking for a review, which felt a bit off. Hope they pay more attention to that next time. Facilities: Very new. Comes with a smart toilet. The shower has both a handheld and a rain shower, both with great water pressure, and the shower stall is spacious. Very comfortable showering experience, thumbs up. Hygiene: When I first arrived, there was something on the bed. Luckily, I ran into a housekeeper when I went out, and they quickly changed the duvet cover. Thumbs up. Environment: It's located behind Nanjing Road, so it's close to the shopping areas but not noisy, and not far from the subway station. Thumbs up. Service: Initially, I was ready to give five stars even without them asking, but I hope they'll be more careful with the salutation in their texts next time (I'm guessing it was a mass message). When I checked in, they offered warm bottled water, which was a thoughtful touch given the not-so-warm weather in Shanghai at the time. They also noticed my child couldn't have coffee candy and specially brought out some twist-fried dough, which was a lovely gesture. Thumbs up. Overall, it was a very pleasant stay, and I hope to visit again.

Hotel location and price Even pleasant room is great. Especially thank you to kind employee Leo. Thanks to you, I had a good trip. If I come to Shanghai again, I will decide this place. 위치 진짜 좋고 영어가 가능한 직원이 있어서 불편함 없이 지냈어요. 한국분들은 꼭 여기로 가세요. 진짜 좋음! 냄새 안나고 쾌적해요

Perfect location right in the heart of the shopping district, with an easy walk to The Bund. We arrived in the morning and were pleasantly surprised that our room was ready for early check-in. The bed was incredibly comfortable, and the room was spacious with thoughtful touches like complimentary wine and a cute plush toy. Breakfast was delicious with great variety. Overall, a very impressive and enjoyable stay!

The hotel facilities are complete and the environment is good. The front desk staff are very enthusiastic and helped resolve any issues. The subway station is just over a hundred meters downstairs, which is very convenient.

The airport shuttle was super convenient. There are tons of takeout options nearby, and the hotel even has robots that deliver food right to your room, so it arrives quickly. It's a great value-for-money hotel. A taxi ride of just over ten yuan gets you to Metro Line 2, making getting around a breeze. The front desk staff were also very helpful.

A perfect stay from check-in to check-out! We were thrilled with the lovely room upgrade with an amazing view to Shanghai from every windows. The entire staff deserves special recognition for their exceptional courtesy and kindness—they made us feel incredibly welcome. The hotel's services were excellent, and the location was ideal for our needs, being both convenient and comfortable. Highly recommended for anyone seeking a top-quality hotel experience. We will return without hesitation!