Hotéis 4-Star em Shanghai, China

The service was excellent and very attentive, especially the front desk staff who were incredibly enthusiastic. Breakfast was also quite good. The hotel is conveniently located right across from a subway station. The room was decent too. Thumbs up!

Our stay at this hotel was truly pleasant and exceeded our expectations. We stayed here for only one night, plus the following day, as we were in transit and needed accommodation close to the airport, with our flight scheduled for the evening. The room was surprisingly spacious and very comfortable, consisting of a separate living area and a bedroom, which made our short stay extremely relaxing. We also had a bathtub, which was a nice bonus after traveling. Despite the cold weather outside (around 3°C), the room heated up quickly and efficiently using the air conditioning system, and we felt warm and comfortable throughout our stay. Cleanliness was excellent — the room was spotless, well-maintained, and very pleasant overall. Everything felt fresh and carefully prepared for guests. What truly made a difference was the staff at the reception. They were exceptionally kind, helpful, and welcoming, with a very positive attitude. Communication was easy, as they spoke English well, and they were always ready to assist with anything we needed. They also kindly offered to store our luggage free of charge until our departure and provided a complimentary airport transfer, which was extremely convenient for us. Overall, we were very pleasantly surprised by this hotel. It was an excellent choice for a short transit stay near the airport, and if we are ever in the area again, we would definitely choose to stay here again. Highly recommended.

The hotel’s location is excellent, with plenty of food options and restaurants nearby. Shopping is very convenient, and it’s within walking distance of the Bund and East Nanjing Road. The room was clean, nice pillows, comfortable bed and the staff were incredibly accommodating. We were even given a complimentary room upgrade. I would definitely recommend this hotel for a quick trip to Shanghai, and we’ve found our go-to place to stay whenever we return—whether for a weekend or a longer visit. Thank you!

I've stayed in the family room, twin room, and king room at this hotel. The first two are the same size, while the king room's bedroom is a bit smaller than those two. However, the other facilities are just as good, and the beds are equally clean and comfortable. The housekeeping staff is meticulous and responsible; they clean the rooms immaculately. The service is friendly, and they're always happy to answer any questions. The front desk staff, Lucky and Steven, are exceptionally good – very professional, responsible, and caring. Oh, and there's also a young, handsome front desk guy who speaks fluent English and can communicate seamlessly with foreign guests. This place truly has hidden gems!

The hotel prepared everything according to our requests in advance, and the view king room had an amazing location! The hotel offers kids' slippers, bathrobes, and toothbrushes, so their family-friendly amenities are quite comprehensive and thoughtful. The front desk staff were warm and enthusiastic, and even offered thoughtful recommendations for sightseeing routes. The location is absolutely perfect, just a few minutes' walk to Nanjing Road East and The Bund. The subway station is also close by, making it incredibly convenient for exploring and dining out with kids. The room was clean and tidy, and the soundproofing was excellent – our child slept wonderfully. The robot delivering meals was also a novel experience for the little one. The 24-hour laundry room was super practical, and the breakfast had a wide variety and could even be packed to go. This is definitely the right choice for families traveling with children!

Hotel location and price Even pleasant room is great. Especially thank you to kind employee Leo. Thanks to you, I had a good trip. If I come to Shanghai again, I will decide this place. 위치 진짜 좋고 영어가 가능한 직원이 있어서 불편함 없이 지냈어요. 한국분들은 꼭 여기로 가세요. 진짜 좋음! 냄새 안나고 쾌적해요

My husband and I had a wonderful stay at Radisson. The hotel staff was very friendly and accommodating. A big thank you to Jason of the front desk, he assisted us with all our questions and went the extra mile in making our stay a beautiful experience. The location was perfect, near the major attractions in Shanghai, convenient for walking to the Metro or hailing a ride thru Didi. There were lots of food options near the hotel and the area was safe for tourists. Will definitely recommend staying here.

The hotel facilities are complete and the environment is good. The front desk staff are very enthusiastic and helped resolve any issues. The subway station is just over a hundred meters downstairs, which is very convenient.

I had a red-eye flight back from my trip, and instead of taking an expensive taxi home while exhausted, I decided to book a hotel with a shuttle service. This way, I could get some rest and head back to the airport for the subway home once I was refreshed. I initially thought 'Vienna' sounded like a privately run guesthouse, but I was pleasantly surprised from the moment I was picked up. Instead of a beat-up van, it was a clean and tidy mini-van. The driver was very polite, there weren't many people in the car, and it was a quick ten-minute ride to the hotel. The lobby had a nice atmosphere, and the staff weren't at all tired despite it being early morning. They stood up to check us in as soon as they saw us. We were lucky enough to get a free upgrade to a family room, which was larger and quieter at the end of the hallway. I then discovered the hotel is part of the Jinjiang Group, a state-owned enterprise, which explains the significant investment. They use a mini-van for early morning pickups and a large Yutong bus for daytime transfers. The hotel has a small gym and laundry room. The room itself was quite spacious, much bigger than express hotels in the city center. The bottled water was Nongfu Spring, and after returning from Queen's Palm Hotel in Hainan where they only provided additive-laden water like Ice Dew, this detail really impressed me. They even thoughtfully provided disposable toilet seat covers and child-friendly toiletries (something even Hainan didn't have), with toiletries that felt like a full care package. The room was spotlessly clean; I deliberately touched the floor, and there was no dust on my hand, which is truly commendable! The shower stall also had no residual water stains or hair. There was a QR code on the wall for feedback, showing their commitment to service. As a Trip.com member, I opted out of breakfast. After all the discounts, the room cost 240 RMB, and I could check out at 2 PM. I slept in until noon, ordered takeout, and then took the shuttle back to the airport for the subway home. My child was happy, feeling like we had another day of vacation. I slept very well with no noise disturbance. It was a very satisfying stay. Just two small suggestions: The faucet in the sink is too close to the basin's edge, so water splashes out every time you use it. I had to use a bath towel to block and absorb the water. Also, it would be great to have a high-powered domestic hairdryer, like a Leifeng, and perhaps a stand to secure it so it doesn't get taken. That would further improve the experience. Overall, I still want to praise the hotel; it was a very satisfying stay.

Facilities: Very good 👍🏻 Although not a brand new hotel, everything feels like it's being updated regularly. Hygiene: Room cleaning is very thorough! Prompt response. Environment: Good, convenient for getting anywhere. Service: Excellent! Thanks to Joanna Huang~ Her service was enthusiastic and she always met my requests, helping me with a 2 PM late check-out. I was able to get a good nap after coming back from Disneyland, thumbs up!