Explore avaliações de hóspedes de hotéis em Hebei

Hyatt Place Chongli
4.5/5991 avaliações
Thaiwoo Ski Resort/Wanlong Ski Resort
I can imagine that they have had the hardware ready for the Beijing Olympics back in 2022; but it was surprising how fast things now feel ”worn”. That's really too bad. Towers can still have the smell of tard from cigarettes which again is too bad. Meanwhile, it's a nice touch to also give lift tickets but the fact that you need to have the front desk signed voucher to go over to the ski school next desk (not next door) to provide the ticket card is a bit weird and troublesome for customers. Yes, I get it, it's really two organizations and the vouchers are the controls/ receipts. But you can actually get the ticket card deposit refund all done at the front desk means that the systems are connected. Hence, the logistics is not really set up with the customer experience in mind which is really a shame. Enough with the areas which can potentially enhance above. Here are the brilliant parts and the reason why you may want to come back to the hotel. It's the people. We were bothered by the logistics (as you can see) and during breakfast time, we also hear there is another family bothered by some hardware issue the night before; but the staff really took seriousness in resolving the problems. In addition, my wife was sick in one of the nights; congee was not on the lunch and dinner manual, but the staff and cook were willing to trouble themselves to make the congee (and I can tell you that I have been at 5 stars hotels before and when they say no congee on the manual -- those hotels will just stick with that answer) --> in this AI-driven, RPA-strived and customer centric-talking atmosphere nowadays, it's refreshing if not heart-felt to really experience hotel staff who show care for its customers. This is where the Excellent rating for Service comes from. Keep up the human-side of the hospitality business --> it's always about the people and how your guests feel they are treated, that's how you make them come back and make a profit --> not robotics ! I don't like to waste time writing reviews (but I am a writer in earlier years), and I am having a soar throat. But I would recommend to hotel to any guests who wants to feel being being taken care of.
Blue Top Hot Spring Resort (Qinhuangdao Fira Resort)
4.7/51045 avaliações
Qinhuangdao Xigang Garden
I recently stayed in room 3129 at this hotel and overall, I had a good experience. The location is excellent as it sits right in front of the beach. The hotel also has a hot spring which is a nice addition, although some areas were not functioning properly due to being broken. The reception staff was very attentive and friendly, particularly one male employee. However, it seemed that the female staff members were not as willing to work. I highly recommend trying the massage services offered at the hotel. I had a neck and back massage which left me satisfied. The breakfast buffet was decent and the dining room supervisor and the reception staff at the buffet were friendly and hardworking. Most of the cooks and servers provided good service. I would also recommend paying for the dinner buffet as it offers a wide variety of seafood. The only downside was a young grill cook who lacked proper manners when I asked a question about the food. He responded lazily and rudely. Additionally, there was a young waitress with a tattoo on her leg who seemed uninterested in working. While the rest of her colleagues were cleaning and setting up tables, she would simply join them and sit down or play with her mobile phone. In terms of the room, the cleanliness was below the minimum standard. It was quite neglected, as they only mopped the floor and it still wasn't clean. There were hairs from previous guests throughout the room. The private hot spring in the room could also use some improvement. If you have any questions or need further information, the hotel has my details from the room reservation under the name for room 3109 from 17/08/23-21/08/23. 我最近住在这家酒店的3129房间,总体而言,我有一个不错的经历。位置非常好,就在海滩前面。酒店还有一个温泉,这是一个很好的附加设施,尽管由于损坏的原因,一些区域没有正常运行。 前台的工作人员非常周到和友好,尤其是一个男员工。然而,女员工似乎不太愿意工作。 我强烈推荐在酒店尝试提供的按摩服务。我接受了一次颈部和背部按摩,让我非常满意。 早餐自助餐还不错,餐厅主管和自助餐厅的前台工作人员都很友好和勤奋。大多数厨师和服务员提供了良好的服务。 我还推荐付费用餐自助,因为它提供了各种各样的海鲜。唯一的不足是一个年轻的烧烤师,在我问他关于食物的问题时缺乏礼貌。他回答懒散和粗鲁。此外,有一个年轻的女服务员在腿上有一个纹身,似乎对工作不感兴趣。当其他同事在打扫和设置餐桌时,她只是简单地加入他们坐下或玩手机。 就房间而言,清洁度低于最低标准。它相当疏忽,他们只擦了地板,但还是不够干净。房间里到处都是之前客人的头发。房间里的私人温泉还有待改善。 如果您有任何问题或需要更多信息,酒店可以通过我的房间预订详细信息联系我,房间预订的名字是17/08/23-21/08/23的3109房间。
Langfang New Sunrise Suite Holiday Inn & Suites
4.8/51536 avaliações
We booked into the Holiday Inn Suites at ”Holiday Inn Langfang”, this time around. Our previous visits to this hotel, were not particularly good, with service ”a lack of service”, being the primary reason. Nevertheless, we wanted to try the ”Suites” section this time, and also see if things have improved. Unfortunately, we were yet again inconvenienced at check in. This is the only hotel, in China, in our experience that seem to not be favourable towards foreign guests. Bearing in mind that we have visited numerous hotels, and have been living and working here for around four years. Other than the most unpleasant check in process, our overall stay was fairly good. The ”suite” has a fairly spacious layout, and the rate is relatively affordable. We were very disappointed to learn that the swimming pool, was not operational (this whilst it's advertised on Trip.com). We do enjoy the Breakfast at this hotel, in fact, we have breakfast here at least once a week. Previously, we found that the Dish Name Cards at the Breakfast Buffet, are only in Chinese. This is still the case, WHY? As it's an ”International Brand”, hence we expect a level of English as well. This can be such a lovely Hotel, if only they would work on improving their service levels. With that said, we received excellent service from ”Allen”, whom tried his best to meet our requirements. (Perhaps, his management, could learn some professional courtesy from him). There are numerous hotels around, and if this one wishes to remain busy, best they improve their service, especially towards foreign guests.
Holiday Inn Shijiazhuang Central
4.6/51858 avaliações
Xinbai Square
The holiday Inn Hotels always make you feel not disappointed . The same smell , the same comfortable bed and the same warm staff . This hotel has spacious room which is tidy and clean. The room attendant is extremely helpful and friendly. The reception girls are beautiful and professional. strongly recommended.
Zhongyin Hotel
4.7/51248 avaliações
Times Commercial Mansion/Wanbo Square
We selected a Business Suite, at the ”Zhongyin Hotel”, also know as the ”Jasper Hotel” in Baoding. The front of house added me to her Wechat, when we checked in. We were out for most of the day, as we had meetings to attend. We returned later that evening, and the front of house night staff, were courteous enough, to show us to our suite. ”The room was preheated, and nice & warm, upon our arrival”. This suite, was extremly spacious and elegant, and we both sincerely enjoyed it. Living Room: A lovely living room, with a comfortable sofa and ample space. Bedroom: The bed was comfortable, with high quality bedding. Bathroom: As for the bathroom, well it's very spacious with a walk in shower and a large bathtub. We enjoyed panoramic views of the city, from the suite. Buffet style breakfast was served, at the Horizon Restaurant on the 3rd floor. ”The selection was good, with both Chinese and Western Style dishes to enjoy”. Overall the hotel has a classic and elegant feel to it, with quality finishes, which remain timeless. The entire team of staff, ensured that we enjoyed our stay. Special thanks to the front office's, YangQian for her superb service. As well as the front office manager (Cindy), for her superb service, and for meeting our requests. We can recommend this hotel for business or leisure, foreign or domestic guests, will enjoy a high quality stay here. Upon our next visit to Baoding, we will surely only return to the Zhongyin Hotel.
Hampton by Hilton Qinhuangdao Jinmeng Bay
4.8/52999 avaliações
university city area/Gold dream bay
This hotel is very close to a beautiful beach which is a plus, however this hotel seems to be just for chineses guest, the staff didn't speak English and though they tried to do their best this was dissapointing about a Hilton hotel, is the first time when something so basic such as asking for the menu in the restaurant or basic questions such as the ckeck in or check out time, if they could provide me more complementary water, etc, could not do it because I could not communicate with them properly.
Accord Resort (Qinhuangdao Fira Resort)
4.8/5414 avaliações
Qinhuangdao Xigang Garden
J had a lovely stay at the Argyle resort and the fact that you just need to cross the parking lot to get to the Dongshan Bathing Spot is definitely amazing! There are some tourist attractions close by, but very far from historical sites. The room was ok, but it looked different from the pictures. Probably a bit of mold on the wall or water damage, dirty windows, and a piece of the wardrobe door was broken. Not what I would expect at a resort. The breakfast had so many options, but very few western choices, limited to sliced bread, butter and jam, yogurt, fruits and coffee. The coffee machine always had an issue, but the staff quickly came to fix it. During my stay there, everyday someone complained about the coffee maker. One of the things that I found really nice is that every day they would bring or leave fruit in my room. But on the last day, I was sleeping, and someone came in. She did apologize, but it was weird having someone in your room while you’re there. In terms of amenities, they have everything really! From shower cap to razors. And the blow dryer was really good! Because it was golden week, the staff was overwhelmed with work (lots of guests and weddings) and they didn’t talk about the facilities - gym, pool, hot springs.
Chengde Lan Horizon Hotel (Mountain Resort)
4.7/5999 avaliações
Chengde Mountain Resort/Eight Outer Temples Area
Went with my wife during the October 7 day holiday . Our normal go to place was the Phoenix hotel that was booked. Place was ok. I say a 3.5/5 Service was good they told us about some tours they offer discounts on and a cool show about an emperor that has like 300 actors in it. Was cheaper than just buying it at the location I booked this because my wife said it was more “central” it was not. Kind of in the middle of nowhere tho near a temple we did visit. The other hotels are near the river and you can walk and see some real nice bridges and lighted up streets. The photos make the building look really cool. While the photos aren’t fake it’s way smaller than I thought it would be. The room itself was kind of small. Like half the size of the phoenix hotel and is only 4 floors so not much of a view. Mine was of a parking lot. Bathroom was nice the toilet was automatic and had a heated seat. No breakfast. Bed wasn’t all that comfortable and not much of a view. Did have a shopping center next door and taxis stopped near it. Kind of pricey but that was because of the 7 day holiday they had. I stayed at phoenix the week before and it was 200 rnb cheaper, nicer, more modern, twice the size, nicer shampoo/soap and had free breakfast.
Cangzhou Tianyue Hotel
4.8/51879 avaliações
Wuyue Square/Rongsheng Plaza
Cangzhou is the 6th stop of our business trip. When choosing a hotel in Cangzhou, we read a lot of hotel-related reviews on Ctrip and other platforms, and finally chose Tianyue Hotel. The location of the hotel is very close to Nanchuan Lou, just a few minutes walk away. It is very convenient for dining, shopping, recreation and going to various attractions. Hotel amenities and staff are excellent , warm greetings by staff , always pay attention to the needs of guests , clothes washing service, shoe cleaning service and many more you just need to ask staff they will help you earliest . The toilet and bathroom are also separate, dry and wet , very convenient. The second day's breakfast is really very rich, a combination of Chinese and Western, Chinese food also combines a lot of local characteristics, sheep intestine soup is very authentic! All kinds of pasta are also very delicious, there are many types of western food, all kinds of small bread, small dessert, yogurt, etc., the restaurant staff is also very warm, very positive and timely to help clean up the tableware, next time come to Cangzhou to play, will certainly choose this hotel!
Jinshanling Great Wall Hotel
4.5/5477 avaliações
I found this hotel when looking for a place to stay near the wonderful, photogenic Jinshanling for the Great Wall. I was surprised that they did not have their own website. Checking in was not the easiest thing to do as they were not fluent in English, but we got through it. Location is FANTASTIC. It is literally like 50 meters from the gate to the Great Wall. I had planned to go shoot the Wall for sunset and then return for sunrise - no problem from here. Sunset was around 7:30pm and sunrise at 4:45am. I was so excited that I had no trouble getting out of bed to hike up to the Wall. I was amazed and impressed at the room/villa they had me in. Very nice! OK, there are probably cheaper places to stay, but they are not as convenient nor as luxurious, that's for sure! I was able to use my ticket to enter the Wall area the next morning, but I did not even pass anyone to show my ticket to. Jinshanling is truly a photogenic section of the wall and this Hotel is photogenic and located exactly where you want it to be.

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Informações sobre viagens locais

Quantidade de hotéis592
Quantidade de avaliações342,412
Maior preço617 €
Menor preço13 €
Preço médio (fins de semana)88 €
Preço médio (dias úteis)85 €