Hotéis 4-Star em Alberta, Canada

Unfortunately, the front desk staff didn’t seem very welcoming. Their expression and tone gave the impression that they were not interested in helping guests. Overall, everything was great. The room was clean, the facilities were nice, and the stay was comfortable.

Good location, however in the faucet everytime you switch to hot or cold water something yellow spits out every couple seconds. There was a mini bar and we did not touch it yet still got charged for a peach water which I did not use and when I phoned once I got the bill they told me that because it was in my room I was charged regardless if it was touched by us or not. My partner and I did not drink anything from there and no one was in our room. Otherwise good location for going out in the downtown and very comfortable beds

It was a very neat and cozy hostel. I went alone and used the room, but it was wider than I thought and the amenities were good. There is also a shuttle bus to the airport, so it's very comfortable. ㅎㅎ

Great service! The only feedback is that the room type deacription does not match the names thy have at the hotel.

The hotel service was great. Staff were nice. The environment was clean. Only thing to improve is the lack of toothbrushing package and slippers.

Overall it was a decent stay here. Pros: -Clean room with comfortable beds -Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical -tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.

Best hotel in Calgary. It's located in downtown making it extremely convenient. I particularly love the staff services. Staff are super friendly and nice. 100% recommend this hotel. Also breakfast are excellent and I have attached in this review.

Hotel was super nice. Lovely pool and gym. Located right next to the free metro. We came a bit earlier but Aman was superb, super friendly and welcoming, he made sure he could get in the room because it was freezing outside. He made our whole stay. Very grateful for him. Would defnitly stay here again.

Shuttle was very fast and easy! My only suggestion is that the booking include more details about where to go at the Calgary airport to.catch the shuttle and whether guests have to call for pick up or if it runs on a set schedule how often it picks up.

The staff is friendly, the hotel is comfortable and hygienic, and the bathroom equipment is new. The breakfast is also good, with many choices, and the location is close to West Edmonton Mall, which is only a 10-minute drive away.