The room started leaking after 3 AM, and when I went to the front desk, there was no one there. The whole room was flooded, all my clothes and bags got soaked, and my child had to hide in a corner. Staff only showed up after 5 AM to help us change rooms. We only got about an hour of sleep before having to check out, and not a single apology was offered by the staff.
This lodge is the cheapest one out of the lodges in Grand Canyon National Park. However, it is quite clean. The showering facility is fine. The shower gel and shampoo are of better quality than average. There are a few restaurants at the lodge with a higher average price than normal, with similar price range as the Grand Canyon area. Free parking is available outside the room.
The hotel was nice needed some updating. The checking people very nice n subjected places to get n get cheap gas. The breakfast was good for traveling. I would stay there again.
Very nice stay here! I planned for Grand Canyon the next day but the storm warning was on. I asked the staff for advise and they helped a lot. Lester told us to leave around 10am as the condition of snowing should be better, and it was right. We succeed to visit Grand Canyon and have a nice trip. Overall equipment is good, nice neighborhood, nice breakfast. If you want to visit Williams, that’s the choice.
My husband and I always have a wonderful stay. The Rooms are always clean and the staff are very friendly and helpful. Housekeepers always check to make sure that you have everything you need for your stay. We will be back soon. Thank you staff for a wonderful stay
Although this hotel is next to the highway, it is still very quiet. The forest behind the hotel is very suitable for early morning and dusk strolls. The environment is very good. The whole check-in and check-out are very simple and effective, and the service staff are very warm. Highly recommended for accommodation in Flagstaff
Hotel was great, reasonable central location to big sightseeing areas. Fitness centre was ok.
But the biggest downfall here for this hotel was the thin walls. We could hear voices/TVs at all hours (particularly mornings as lots of people were heading out early for tours). Could be just a joint room problem? Otherwise a very nice stay.
Come to Page to see Horseshoe Bay and Antelope Canyon. The location is very convenient. The hotel breakfast is good. At least it can fill your stomach. If you want to come and play, you can choose this hotel
Nossa sala não era muito limpa, cabelo de um convidado anterior na folha, no chão do chuveiro...
As pilhas são tão altas que não podemos usá-las para dormir.
A localização é boa, Muito conveniente.O pequeno-almoço está bem.As coisas são Muito amigáveis.
Clean, although the breakfast is Western style, the oatmeal porridge is also hot, and there are two kinds of it, which is suitable for Chinese stomachs. Check-in is also fast and parking is convenient.
Muito bom
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8.3/10
Very Good
MMinhuaGreat stay! But it is a pity that the bath water temperature is too low. Because it is supplied to the entire hotel, the water temperature cannot be adjusted. The other accommodation experiences are great!
GGuest UserFirst, the positive:
1. The staff was courteous, professional, and helpful.
2. The outdoor area was well above par. The pool was clean with in-pool loungers (4). Safety equipment and signage posted. Multiple cabanas (6?) were available. Large fire pit with plentiful seating. The pool is 5 feet deep at the center. This is not a pool made for swimming laps, but for lounging.
3. Rooms have an outdoor balcony with a table and 2 chairs.
4. Windows have both a blackout screen and a privacy screen. The window is able to be opened for fresh air and is screened.
5. HVAC was in good order and worked perfectly.
6. In room refrigerator was clean and worked well. Microwave, TV, and phone in room.
7. Breakfast area was spacious and breakfast offered multiple options though I did not avail myself of this amenity.
Now, the negative:
1. The room itself was much smaller (king bed ) than expected. Room was cramped and looked nothing like the pictures on the website.
2. The bathrooms were recently remodeled, but the aesthetics are problematic. Why would anyone put wood laminate flooring in a bathroom with a walk in shower that has approximately a 2” inch lip and shower curtain in lieu of doors? You take a shower and the floor gets wet...no bueno.
3. There is a $10 per night service fee charged on registration. The fee is for wifi and other services. I don't recall seeing this posted when I reserved the room, but perhaps I overlooked it. I didn't object paying it, but the fee should be transparent.
4. Housekeeping is performed every 3 days and if you need more towels, etc., simply contact the front desk and they will have what you need brought up.
Other: I booked the room for 2 nights but opted not to stay the 2nd night.
GGuest UserMy tv was not entering channels, or using guide properly. So went to desk to discuss, thought most likely batteries were weak. She called the lame weak maintenance person. He looked at tv, said it was the gadget at bottom and turned the channels with remote 6” away. I laughed I want to be able to change channels in bed, LIKE AT HOME!! Told him to bring me a functional tv. Didn’t!!!
Told desk clerks, I need a functioning tv , bring one from another room. She said I don’t know which room? I said any room not in use and has a tv that DOES WORK!!! I need a refund
JJISONGThe hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.
GGuest UserThis lodge is the cheapest one out of the lodges in Grand Canyon National Park. However, it is quite clean. The showering facility is fine. The shower gel and shampoo are of better quality than average. There are a few restaurants at the lodge with a higher average price than normal, with similar price range as the Grand Canyon area. Free parking is available outside the room.
CCHUNHENGThe waiter at the front desk is very warm and friendly. I am very humorous when communicating with you. I am also very professional and asked if we are satisfied with the room and breakfast. I can tell him if there is any opinion. The hotel is very cost-effective. I will consider staying at Chandler next time.
TTONGQIVery new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!
TTravolicThe room is old, but it’s okay to just sleep for one night, and it’s cheap.
The bathroom smells very musty, very like the smell of things that have not been dried after washing, very stinky!
There are very few types of breakfast.
No cold water is provided, only hot water is provided.
AAnonymous Usertrust it or not. this is the best hotel I have ever accommodated in US. All the facilities are new. Breakfast is good. You can easily find restaurants nearby. Truly recommended for those who will travel to Page, visiting the antelope and valleys. Top of the class
GGuest UserAlthough this hotel is next to the highway, it is still very quiet. The forest behind the hotel is very suitable for early morning and dusk strolls. The environment is very good. The whole check-in and check-out are very simple and effective, and the service staff are very warm. Highly recommended for accommodation in Flagstaff
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