Das Hotel liegt super zwischen Auschwitz und Energylandia. Es ist ein wirklich schönes Hotel. Leider haben sie es nur nicht so mit der Sauberkeit. In den 5 Tagen als wir dort waren haben sie es nicht einmal geschafft das Klopapier am Zimmer nach zu füllen. Wir mussten uns selbst drum kümmern.
Unterhalb des Hotels ist ein Restaurant und unser Zimmer war genau darüber. Bis 23 Uhr lief im Gastgarten laut Musik. Man hätte glauben können, dass die Musik bei uns im Zimmer war, so laut war es. Sonst war das Zimmer echt größ. Der Kühlschrank am Zimmer war auch sehr laut so dass man nicht schlafen konnte. Wir haben ihn abgedreht.
Das Frühstücksbuffet war in Ordnung. Hab schon bessere gesehen aber auch schon sehr viel schlechtere.
Man sieht dass das Hotel schon etwas in die Jahre gekommen ist. Aber in großen und ganzen war es auch für den Preis gut.
O hotel está localizado perto do parque de água, mas o hotel é bonito para 4 estrelas, mas seria bom se tivesse passado um refresco leve, porque depois do papel de parede você pode ver que eles estão pendurado.
The breakfast was the best , highly recommended! If you would chose this hotel because of the swimming pool - not recommended at all , full and the working time isn’t convenient , location is great , trams are close
It must be noted that most European hotels don’t provide toothbrushes, shampoo, or slippers in the room anymore. Hotel Krowodrza did provide a 2-in-1 body soap cum shampoo and that was appreciated! The door lock was modern and safe. Staff was also very helpful and friendly! The hotel also provided free water and parking so that was really nice. It’s a few tram stops outside of the city but in a quiet and safe neighbourhood! Would choose to stay here again if I visit Poland for its reasonable pricing and safety.
Достаточно неплохой отель. Понравился ресторан. Мы брали люкс, нас все удовлетворило. Есть проблема в SPA: 1) работает только с 16 вечера.. 2) отель продаёт абонементы для доступа в свой SPA местным «аборигенам», которые живут в соседнем городке. Поэтому вечером людей там очень много, которые не умеют себя нормально вести. Вообщем вы спокойного отдыха в SPA не ждите!
Em Niepolomice, Hotel Novum fica a cerca de 15 minutos de caminhada de Castelo de Niepolomice e de Observatório Astronômico Juvenil. Este hotel com spa fica a 14,6 km de Wieliczka Salt Mine e a 24,7 km de Praça Principal do Mercado.
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e guarda-esquis.
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos servidos na cafeteria. Este hotel também oferece serviço de quarto (horário limitado). Mate sua sede com sua bebida favorita em um bar/lounge. Um café da manhã continental é servido durante a semana, entre 6h30 e 9h30, e nos fins de semana, entre 7h30 e 10h30, mediante uma taxa.
As comodidades presentes incluem acesso grátis à internet com fio, um business center e serviço de lavanderia e lavagem a seco. Hotel possui um espaço de 190 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Niepolomice. Estacionamento grátis sem manobrista está disponível no local.
Fique em um de nossos 53 quartos com TVs de tela plana. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais a cabo para a sua diversão. Banheiros possuem chuveiros e secadores de cabelo. As comodidades incluem telefones, além de cofres e escrivaninhas.
The location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
Thank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
Check-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
An amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area.
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9,4/10
Amazing
I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
Thank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
The Mercure Krakow Stare Miasto instantly impressed me with its beautiful, modern, playful lobby design — highlighted by a replica of Queen Barbara’s dress (wife of King Zygmunt August), complete with a plaque sharing her story. Service was another highlight: the check-in staff were warm and welcoming (one even greeted me in Thai), and homemade snacks were offered at both check-in and check-out. The location is superb, directly opposite Galeria Krakowska, a massive mall with everything from luxury brands to groceries, restaurants, and a food court. It’s also just a short walk from the Market Square, main shopping streets, and the Czartoryski Museum, home to Leonardo da Vinci’s Lady with an Ermine. Wawel Castle and the Kazimierz district are a bit farther, but still manageable on foot with comfortable shoes. My room was clean and comfortable, though a little plain, and the bathroom on the small side. Breakfast was the one weak spot — the food selection was modest, and at peak times the dining room felt cramped, sometimes leaving only counter seating (I recommend going later once the rush has passed). Still, these are minor quibbles. With its inviting lobby, warm and attentive service, and unbeatable location, this hotel is an easy one to recommend.
Nice hotel on the outskirts of Krakow. 10 minutes walk to the train station, from where 7 minutes to the airport. The room had water, a kettle, tea and coffee. Nearby, across the road - McDonald's.
AalbertltAn amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area.
The best hotel out of my europe trip from vienna, prague to poland. Great service from the front desk and was helpful with my passport left behind in prague. Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel. Overall, would go back just for the hotel
The hotel is located right outside the old city with beautiful views of the river and Wawel castle, and accessible by public transportation, which made it a good choice for us. Service was top notch and the facilities met our needs perfectly. We particularly enjoyed the free pool and spa facilities, the fine dining at the restaurant which was open until midnight, the very comfortable large bed, and bottled water every day of our stay. Customer service even took care of a special treat in the room upon arrival for my husband's 70th birthday. The staff was helpful, especially the last day when our flight was cancelled and we had to book a new one. We used the business center to print out boarding passes and a boxed breakfast was prepared and provided upon checkout at 2am.
Location is excellent, close to the train station and the big shopping mall, few minutes walk to the market spare,accessible to everywhere . The shopping center next door is great to hangout and to get food and other things. Easy to check in eve without the “physical “ receptionist; parking lot opposite the road is near the hotel; hotel room is clean with everything needed, we appreciate the fresh Nespresso coffee in the morning. 😄 Travel with family, we found this hotel super convenient and comfortable, and we will definitely rebook it if we come back to Krakow next time. We really enjoyed our trip.
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