Hotéis Boutique em Shandong, China

"Transferência e estadia por uma noite.O hotel está diretamente conectado ao aeroporto.Você nem precisa sair do aeroporto.É muito conveniente. é muito bom.A Anna WeChat foi adicionada para enviar mensagens antes do check-in e depois do check-in para se preocupar com o check-in.A experiência é muito atenciosa."

"Excelente experiência de estadia.Uma marca de hotel é verdadeira para SUA reputação. O MEU pedido de chegada precoce FOI considerado SEM qualquer problema.Foi agradável surpreender especialmente depois de UMA longa viagem. Não Pode USAR outros serviços Como spa, fitness, etc. o pequeno-almoço é diferente e realmente delicioso!Gostei do design do balcão e Da vista!"

"This hotel has everything you need. The room is clean and spacious. The service crews are friendly and polite. The breakfast is also nice and tasty. Will come back when I am in Weifang."

"Good morning hot buffet, good taste nice staffs, fitness quality is also good. I book only one night, then we happy with our stay, we book other 2 nights, no need to change. Only some guys, break rule of smoking, they smoke in close area, its terrible smell. We unsmoke then headache with the smoke."

"Gostei muito da minha estadia no Continental Hotel! O check-in foi rápido. Até ganhei um upgrade com uma vista linda para a praça. A roupa de cama é muito confortável e limpa. A equipe do andar de baixo desacelerava a porta giratória toda vez que minha mãe de 90 anos passava e a ajudava. Ficamos muito emocionados. Obrigado!"

"I found what looked like an engorged tick or bedbug crawling up my bed. The hotel is pretty and I booked it for 1 night as a luxury treat so I could get a good rest for my layover stop to another destination. My room smelt like stale smoke unfortunately, though I had asked for non-smoking. I paid extra on my booking for breakfast and had to wake up at 6am, eat breakfast at 6.30am and go to the airport at 7.20am. My room had a bathtub so I took a bath before bedtime and went to bed at midnight, I got up to go switch the lamp off at 1am and found this bug crawling up the side of my bed going towards me. I think it's either a tick or a bed bug, the body was full of blood. It had 6 or 8 legs, difficult to see but I took a video which doesn't allow me to upload. I don't have any problems with normal bugs such as spiders, but if it is a tick or bedbug it is a big problem. I was really worried there were more hiding inside the bed, I called reception for help and they looked at the bug which I caught in a glass cup. They apologised deeply and changed my room, so I had to move at 1.30am. I explained I was already tired and have to wake up early. In the new room I was unable to sleep as I kept worrying about bed bugs. I got up multiple times to check my bed. And there was a noisy couple next door talking loudly until very late so I couldn't sleep. For a luxury hotel you should not need to loose a whole night's sleep because you are worried about bedbugs or ticks biting you. Nor should be able to hear noise from other guests through the wall. I was extremely exhausted the next day and did not have any appetite. I asked if they could refund the extra I paid for breakfast because I couldn't eat it, but they said it wasn't possible. So I forced myself to try eat 1 egg and some small rice porridge but couldn't finish it. Really expensive to pay for breakfast and hardly eat, it's a shame they couldn't refund the breakfast considering I had no sleep. For a 5* hotel, I would like to have good rest and peaceful sleep. But it was not like that. The staff were very kind and helpful, but it's not so easy to travel here alone. It was not easy to book a taxi for the following morning to the airport and it took 40 minutes of assistance, the man was very kind and helpful, but the hotel should make an easier system for foreign guests to book taxi. When I first arrived in Jinan airport, I had no idea how to get to the hotel. There is no ATM inside the hotel so you cannot withdraw cash, and you cannot pay with foreign card to book a taxi. The shangri-la website did not provide any details for public transport. It simply said bus transfer was available but did not say which number bus. I would give the details here but I have forgotten the route name and bus number now as it was hectic and I was very tired, sorry. I had to waste a lot of time trying to ask for help at the airport as the staff did not speak English. Luckily someone helped me. The bus will cost 20yuan and take you into the centre where you will see the intercontinental hotel and a large shopping mall on the left side of the bus, get off at that stop, it takes 1 hour. From there it's only 5 minutes walk to shangri-la. For a big hotel they should provide easy instructions on the website to guests. The staff apologised deeply for the bug on the bed, and offered 10% reduction of the room rate. Although when I checked out no refund was given and they didn't mention anything about it, I think they just charged full price. Personally I think 10% is not enough anyway. Nobody wants to change rooms at 1.30am because of bugs crawling on the bed. I didn't get any sleep at all and felt itchy because I kept thinking about bugs and couldn't eat the breakfast. I was absolutely exhausted the following day so I was unable to do anything at my next destination and had to waste 1 day more to rest. Unfortunately not an easy experience at the shangri-la."

"O Mais adorável e o Melhor EM Dongying.Embora o preço seja um pouco elevado, ainda vale a pena.A sala é limpa e nova.O pessoal é amigável e muito útil."

"I brought my children to Weihai during the summer vacation. I looked at the hotel and it was more expensive. Later, I thought that Rushan was also Weihai’s municipal-level city. It should not be too far away. I came to Rushan and chose this newly opened hotel. The front desk clerk service was very good. After staying at the hotel, the whole room was very dry. Net, very luxurious, originally set two nights today because of temporary things at 7:00 pm left this hotel, I thought that this money would not be refunded to us, I didn't expect to receive the customer service call of Trip.com at 8:05 to refund the money that I didn't live tonight to us. Often unexpectedly grateful, really good service hotel, next time you come, you must still live here. The facilities inside are really luxurious and very advanced."

"As a traveler from faraway Brazil, when I first arrived in China, I fell into a physical predicament due to not getting acclimated to the local conditions. Severe vomiting and diarrhea left me completely drained of strength. In my flurry, my clothes and the bedspread were soiled as well. When I was at my most helpless, the young man at the front desk of Atour Hotel in Dezhou extended a helping hand. He not only accompanied me to the hospital attentively, helping me consult the doctor and get the medicine, but also silently took care of everything while I was seeking medical treatment. When I returned to the hotel, I was pleasantly surprised to find that my dirty clothes had been washed and dried, and the bed sheets and covers had been replaced with clean and tidy new ones. All the staff members of the hotel have always provided warm and thoughtful service, showing care and offering help in subtle ways. This warmth that transcends national boundaries made me feel as comfortable and at ease as if I were at home in a foreign land. I sincerely thank every staff member of Atour Hotel and give a thumbs-up for their attentive and professional service!"

"The room was fantastic, a cozy two-story layout with a balcony! We were able to experience the charm of Confucian culture up close (it's very close to the 'Three孔' scenic area). Our family excitedly discussed the Analects, believing that in such a quiet and harmonious environment, Confucius himself would surely feel our presence. The experience was unparalleled! We also felt the meticulous and thoughtful assistance from Marriott's front desk staff, Xiao Qian and Xiao Hong, who are from the birthplace of Confucianism. They helped me mail documents and even sent back my child's pants that were left behind after we checked out! I'm not sure if 'Marriott' (万豪) derives its '万' from the 'wan ren gong qiang' (万仞宫墙 - ten-thousand-foot palace wall) and its '豪' from the 'hao jie' (豪杰 - heroes) who have bowed down for centuries, but I do know that 'green hair' (绿发 - *possibly a playful or inside reference, hard to translate directly without context, so kept as is*) hides the promise of our family's next spontaneous journey!"