Hotéis com Spa em Central Visayas, Philippines

We love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home

Superb central location within walking distance to Ayala Mall and eateries. • Clean, spacious rooms with free Wi-Fi and helpful staff. • Good value for money with free parking and an outdoor pool. A convenient, budget-friendly choice for travellers who prioritise location and comfort over luxury — ideal for shopping, business trips and city stays.

Not the first time staying here, and will go back again. Location is perfect, all the necessities can be found within a walking distance. Amenities: All the important amenities are available except for hand towels and you have to beg for towels and pretty much the replenishment of amenities after the room is cleaned, far different from the last time when it was still Belmont. First room we were given had a very mouldy smell and which gave the kids and I instant headaches. They eventually changed it after about 4 hours of waiting and intervention by Trip.com. This really put a damper on things. Breakfast: Great, the variety is good, but it’s the same pretty much everyday. The beach: Within 5 minutes walk, but don’t you dare lose of misplace the beach pass paper tag, they’re very uptight about it. The beach if not the best beach, very rocky which makes swimming pretty uncomfortable. However, the pool area is awesome and there are sun loungers all around and that makes up for the unpleasant beach. They provide swimming towels too! I must say it has developed a lot since the last time I was here and I can only hope they will keep improving.

Henann lagoon Bora and henann alona panglao is excellent 👌👌 but the trip.com is not recommended Nung nalaman ni trip na British national Kasama ko Ang daming nabago sa 2bookings ko Malala halos na double gastos nyeeemas

The resort’s splendid. It was my 2nd time coming here. But I was pretty disappointed with the check in time. We came to the hotel around 3 pm in the hope that we can directly check in without any hassle but it was pretty disappointing that we had to wait for one hour to get our room and we were given a different room than what we booked. One thing about the floor inside the hotel hallways to the elevator .. was wet , it could be dangerous if people slipped. Though I still enjoyed the facilities specially the pool. THANKS

I will not recommend this hotel to anyone. Poor service. First time in my life I got to use the bidet as shower. We called the receptionist for our complain about the unbearable hot temperature of their shower and we are told that they will call the engineering dept.to respond to the issue. But after almost an hour of waiting (imagine, I already got my body pre-showered,because I stopped when I felt that the water is so hot) we got a call asking if we will be extending our stay. And luckily, it was my husband who answered the call. And calmly replied, “No, we will be checking out in a moment”. Because if I were the one who got the chance to answer the call, then I will say “we will definitely not extending our stay. And never to come again.” I decided to just use the bidet as shower so we can leave the place. I hope this will not happen to anybody. Their price doesnt justify the means. NEVER AGAIN! 😌

I have been using Costabella for nearly 20 years and have always considered it a pleasant, well maintained hotel. In fact I even got married here! However, during my most recent stay, the experience fell noticeably short of expectations. We booked a poolside room and, after check in, I was genuinely surprised to find that the room was on the third floor. Based on my many previous stays, I had always understood poolside rooms to be those adjacent to the pool at ground level. If you are booking a poolside room, be aware that this may not be the case and expectations should be managed accordingly. The room itself was a little dated in style, but it was clean, comfortable, and well looked after. Housekeeping was consistent throughout the stay, which helped offset the older décor. The pool area is relatively small but generally well maintained. Unfortunately, it was extremely crowded throughout the day due to the large number of day pass visitors. As a result, there were no chairs or loungers available for hotel guests for most of the day, which was disappointing. On a positive note, the beach area was clean and pleasant. The food was the main let down. The buffet breakfast would rate no more than 4 out of 10. Much of the food had not been replenished, including empty juice and coffee stations, and what remained was cold and unappetising. However, it was better on the second day. Dinner was equally disappointing. Several main courses were served cold and had to be sent back to the kitchen twice. In the end, we cancelled two seafood dishes altogether, as reheating raised concerns about food quality and safety. The steak, which was once a highlight of Costabella for me, was extremely tough and far below the standard I have previously enjoyed. Overall, Costabella still has many positive qualities, but this stay did not reflect the standards I have previously associated with the resort and this will be my last visit. Unless the quality of the food and the management of guest capacity improve, I would find it difficult to recommend Costabella based on this recent experience.

I have a great stay, the staff was very friendly, good location, I would happily stay here again. 😊

👍 What’s good • It’s very family-friendly: lots of swimming pools, water slides, lazy river and a private beach area make it a strong pick if you’re travelling with kids. Room sizes tend to be generous, especially suites or villas. The buffet breakfast is often highlighted for its variety (western, Asian, Korean, Japanese options) which is a plus. 👎 What could be better • Some of the rooms and general facilities are reported as dated or in need of refreshment/maintenance. For example: “The rooms are acceptable, but the cleanliness could have been better.” Some guests feel the resort is priced high relative to what they get (especially for “extras” such as kids’ activities or water sports). • Best for: Families (especially with children) or groups who prioritise a resort with lots of amenities and water-fun on site. • Less ideal for: Luxury travellers seeking pristine “top end” service/rooms, or couples looking for a very quiet, intimate, adult-focused getaway.

The hotel exceeded my expectations in every way. The staff were friendly and attentive, the room was clean and spacious, and the amenities were top-notch. I especially appreciated the convenient location, delicious breakfast, and comfortable beds. Overall, I'd highly recommend this hotel to anyone looking for a great place to stay. I'll definitely be back.