Hotéis com spa em Pahang, Malaysia

"The room is bigger than i expected. The service from the receptionist is so so so good, they explained very well about the room and share some suggestions to us for taking a good picture. The meh thing is the cleanliness is not in top notch service. The toilet bowl is so so so dirty, there is yellow stain a lot! The bath tub also was not in good condition. There is some mold at toilet. Please please please improve this problem. Not to forget that there is spider web at some lamp. For outside of the hotel, there are a lot of goose poop at road. I know the hotel isn’t the new hotel but i hope you will improve the facilities. For breakfast, i will give 2/5 because the food isn’t hot and the taste is kinda bland also doesn’t have a lot of options. Please improve the cleanliness thing first ya"

"The hotel is located right next to the beach, offering a relaxing resort atmosphere. It has been refurbished, so everything feels modern and comfortable. The service from the staff is excellent, making the stay even more pleasant. There are also plenty of food options nearby, so you don’t have to travel far to find something to eat. Free parking is available, and valet service is also offered starting from RM68 per day for cars and RM48 per day for motorcycles. The swimming pool is clean and comfortable, though proper swimwear is required. Overall, I am very satisfied with my stay and would recommend it for a relaxing beachside getaway."

"Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention. Cons / Areas for Improvement: 1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak. 2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday. 3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough. 4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests. Pros / What We Appreciate: 1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards. 2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking. 3. The beach is very clean and conveniently located right next to the hotel. 4. Large swimming pools (two pools available), so it never felt crowded. 5. Staff were extremely friendly, polite, and always willing to help. Conclusion: Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better."

"Chempaka 7 bathroom water pressure is high, water super hot. The only setback is the mirror fixed at a corner behind shower screen which is difficult to use. There are no aircon the room. During our stay the weather is hot even in the evening. Inside the room is unconfort able even with ceiling fan switch on."

"We stayed at Chateau Spa, Bukit Tinggi for 4 days and 3 nights to celebrate our wedding anniversary, and it was a truly pleasant and relaxing experience. The resort was peaceful and beautifully maintained, making it a perfect place to unwind and celebrate a special occasion. The room was clean, and the toilet was well kept, which made the stay very comfortable. The staff service was truly tip-top—everyone was attentive, caring, and clearly prioritised our wellbeing and comfort throughout our stay. Their professionalism and warmth really stood out. As for the food, breakfast and the buffet were fine, but the à la carte meals for lunch and dinner were definitely worth the money. The portion sizes matched the price well, and there was a good variety of Western and Malay cuisine. We tried the Western dishes, including salmon and steak, and they were delicious. The spa prices were affordable, though booking in advance is recommended. We visited during the last few days of December, and the weather was cold and lovely, adding to the overall relaxing experience. We left feeling happy, refreshed, and well taken care of. Would definitely recommend this place for a peaceful getaway or a special celebration."

"O resort tem uma atmosfera tranquila, definitivamente tivemos um bom descanso. O serviço foi inconsistente, alguns estavam dispostos a ajudar, enquanto outros pareciam mal-humorados. O atendente do spa prestou um ótimo serviço. Algumas partes precisam de mais manutenção, como demonstra a idade do resort. O banheiro cheirava a xixi quando entramos no quarto, tive que limpá-lo eu mesmo."

"Excellent service , sales manager Sarah , offered faboulous service , Christmas brunch in picnic ground near by Boh tea plantation . Beautiful view good tourist guide Madi- a naturalist , give us lots of knowledge in this highland . F n B manager Ravi arranged good local food . This is one of our best stay, enjoy excellent hospitality from the hotel"