Hotéis com Spa em Pahang, Malaysia

Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention. Cons / Areas for Improvement: 1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak. 2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday. 3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough. 4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests. Pros / What We Appreciate: 1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards. 2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking. 3. The beach is very clean and conveniently located right next to the hotel. 4. Large swimming pools (two pools available), so it never felt crowded. 5. Staff were extremely friendly, polite, and always willing to help. Conclusion: Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.

A 3-day, 2-night stay. It was school holidays, so there were a lot of people. This is my second time coming here with Trip. The cheap room price was worth it. Thank you very much, Trip.

Overall, we had a very pleasant stay at The Chateau. The service was excellent, all staff were hardworking, attentive, and very accommodating, which really made a difference to our experience. The room was clean, comfortable, and nicely maintained. One small personal note is that the pillows were quite large and didn’t suit me very well; I wish I had asked earlier if they could be changed. The hotel restaurant served good-tasting food, though it would be even better with more variety, especially for dinner options during a longer stay. The location is truly superb, perfect for a short getaway near the Klang Valley without needing to travel far. The environment was cool, cloudy, and beautiful, with a relaxing atmosphere that almost felt like being in the UK. Overall, a great choice for a comfortable and relaxing short vacation.

An amazing mountain retreat. The scenery was absolutely stunning, especially the floating clouds over the hills. The room was cleaned, modern, and very comfortable. Everything we needed was provided. Great location with direct access via the link bridge to Genting Highlands short walking distance and very convenient. The host was quick to respond and very helpful throughout our stay. Definitely a perfect place to relax.

Interesting hotel with a large pool and comfortable kids' pool. The children loved it. My only suggestion is that the rooms could use better soundproofing. Otherwise, everything was good.

⭐️⭐️⭐️⭐️⭐️ 5/5 – Memorable Stay at Royale Chulan Villa Cherating We stayed at Royale Chulan Villa Cherating on Deepavali eve, and the experience was truly special. Upon arrival, we were pleasantly surprised with a free upgrade to the Premium Villa, which came with our own private swimming pool — such a perfect touch for relaxation and privacy. That night, we enjoyed the Deepavali buffet spread, and it was excellent. There was a wide variety of dishes, flavourful and festive, making the dinner feel really meaningful and celebratory. The villa itself was spacious, comfortable, and beautifully maintained. The private pool was definitely the highlight — peaceful, clean, and perfect for an evening dip. Overall, it was a memorable stay with wonderful service and thoughtful gestures. Highly recommended for anyone looking for a relaxing seaside villa experience with a touch of luxury!

The homestay was beautiful, and the moment we opened the balcony, we were greeted with a stunning sea view. We arrived in the afternoon, and the tide was low at that time. We saw some tourists walking along the beach, so we joined them for a stroll. On the next day, just before checking out, we noticed that the tide had come in, and we even saw fishing boats heading out to sea. We were very satisfied with our stay.

The hotel is really great and located high up on the hill. From the room balcony, the view is beautifully foggy, which adds to the overall experience. The swimming pools are heated, with three pools available, which is a big plus. However, the mini waterpark is not heated. Breakfast offers a wide variety of choices and was very satisfying. There is also a 7-Eleven located just below the hotel, making it very convenient for snacks or essentials. The only downside is the road leading to the hotel, which is quite winding. It can be a bit challenging, especially at night or when it’s foggy. Overall, it was a very enjoyable stay and definitely worth it.

Very bad service & waited for for almost 40 mins to check in. The whole hotel block has water distribution for 1 hour on the 2nd day without giving prior notice to the customers

Pros: - The hotel is clean - The villa was surrounded by greenery, and surprisingly, there were no mosquitoes at night - Each room has a dedicated parking spot (though there was some confusion upon arrival, we have to park at public parking first then after check in only move to the reserved parking. ) - Water park looks good Cons: - Facilities are very old - Bed springs were noticeable and uncomfortable. - Bathtub had visible cracks. - Showerhead and towel bar were rusty. - Beach area had overgrown grass. - Breakfast staff were unfriendly. - Food was average.