Hotéis com Spa em Zhejiang, China

Facilities: Very complete and well-equipped. There's an underground parking lot, which makes parking very convenient with easy access in and out. Cleanliness: Extremely clean and tidy. Environment: The surrounding area is good, with easy access to dining options. Service: Excellent, warm, attentive, and thorough. The front desk staff are highly professional. The breakfast quality is great, with a wide variety that suits different tastes. Overall, it's a hotel with excellent value for money. The security guard at the gate is also very kind, enthusiastic, and attentive.

The location is superb, the environment is first-class, and the views are excellent. I stayed on the 12th floor with a lake view, overlooking Taihu Lake, which offered a fantastic perspective (though sometimes the wind was a bit strong, so I couldn't stay on the balcony for too long). The hotel's decor is magnificent, and facilities like the swimming pool and gym are good. Breakfast was plentiful and varied; it rotated during my two-day stay. The room itself was generally acceptable, but the carpet was a bit old, and there was a noticeable damaged spot that hadn't been repaired. Service was hard to describe. After check-in, a butler added me on WeChat and I told them I wanted to check in around 1 PM, and the butler said they would relay the request. However, at the front desk, I was told the room wouldn't be ready until 3 PM (though in reality, it was available a bit earlier). A fruit plate was delivered after check-in. My Trip.com order included a daily dining package. The front desk staff seemed to misinterpret it, telling us it was one package per order (we stayed for three days and two nights). I must praise Trip.com; after communicating with them, the hotel reluctantly agreed it was one package per day (meaning two packages for a three-day, two-night stay) and told me I could just go directly to the restaurant as it was included in the order. But did you think that was the end of it? When I went to Shuyu Chuan for dinner, the owner asked for meal vouchers, so it took a long phone call to sort it out. The next day, before going to Mian Baifu, I first went to the front desk to get vouchers and mentioned the issue at Shuyu Chuan. The front desk still didn't give me vouchers, saying I could just go directly. And sure enough, the same thing happened; the owner also asked for vouchers, leading to another ten-minute phone call. I've never seen such service at a five-star hotel. If they were so unwilling, why didn't they just cancel that bundled order? Furthermore, regarding the package issue, it was me who called Trip.com to coordinate and resolve it, yet the butler on WeChat still acted as if she had helped me obtain some special privilege. The order also included a daily entry to the 25th-floor Xuan Bar (starting at 7:30 PM, including two soft drinks and snacks). I must commend the staff there; the Xuan Bar also had a pool table, and we had a great time.

🏨Recommended hotel to stay in 🛏️The bed in the room allows me to have a sweet dream every night. Moreover, every detail is very thoughtful, from high-quality toiletries to thoughtful meal delivery service, which makes me feel the warmth of home. 🍽️The hotel's restaurant is even more delicious! Exquisite breakfast snacks make my life more convenient. In general, the service, facilities and food of this hotel make me satisfied. If you also want to experience a wonderful journey, come here quickly! 😉

very nice hotel Near wenzhou south station walking 10mins arrive reception guy is very friendly room is amazing ， Breakfast also delicious Next time will take this hotel again

I’ve stayed in the Grand Pacific a few times over the years. Great service (though wanting to carry my laptop bag is over the top), excellent breakfast (Chinese and western), the pool is good, the gym okay but equipment dated. Best hotel in Yuyao for foreign visitors if you can’t speak any Chinese.

The front desk service was excellent. Alice proactively upgraded my room to a river view and included breakfast. The other families I was traveling with all had different views from their rooms and really loved them. The breakfast was also delicious, and my son was very happy with it.

The hotel is new, clean, big and well organized. Rooms are spacious and with nice view from higher floor. The staff is very helpful and solve any problem. Breakfast is with wide choice. The price has no big difference with small hotel in this town. Highly recommended.

The room was clean and tidy. It offered excellent value for money within the scenic area, especially since it included entrance tickets and breakfast, making it a great deal. The room was also very spacious, much larger than the waterside B&Bs. Service: The service was meticulous, and the butler was very attentive and dedicated, patiently and carefully addressing all requests and providing detailed information about the scenic area.

Very clean and cozy. One of the best hotels I ever visited. Breakfast was good. I reccomend this hotel for everyone who plans to stay at Wenzhou

I booked a room with a view of Ruifeng Ancient Town, and the experience was quite good. The room was quite spacious, and the balcony offered a view of Taihu Ancient Town. It was quite a surprise to see the iron flowers and fireworks on the balcony at night. The housekeeper, Xiao Zhou, was also very considerate. From before check-in to the end of the trip, he patiently answered all my questions and introduced information about food, drink and entertainment in the surrounding area. Five-star praise.