Hotéis com Spa em Cumbria, United Kingdom

Good hotel in Kendal. Hotel has facilities like pool, gym and sauna. It has good restaurant and a separate pub. They also have two banquet halls which are mostly busy for events. Hotel is situated in a hill and their parking in spread in 3 layers. Surrounding views are beautiful of mountains. Rooms were spacious and comfortable.

It happened to be a wedding when I went there. The lobby was full of enthusiastic and cheerful foreigners. There was a dog on duty at the front desk, and it was very well behaved. If you bring children, you need to pay an additional 30 yuan per dog. This, uh... it would be good without this fee. The free buffet breakfast on the second day was good. After ordering coffee, the waiter brought it. There was self-service milk and drinking water in the corridor. Parking is free, and the parking lot is quite large. Basically, you don’t have to worry about having no place, because even if the wedding was full of people the day before, there are still a few parking spaces. Although it is gloomy, rainy, windy and snowy every day in the UK, we saw the long-lost starry sky here.

This hotel is very friendly to self-driving people, but it is a bit far to take a taxi. When placing an order, please pay attention to the number of people you choose. The price is different for different numbers of people. Children need to pay an extra bed fee of 25 pounds on the spot. The waiter's attitude is okay, but he is very sensitive to the extra people in the room. If you want more beds and quilts, you need to come to the room to see how many people are staying and whether it is the same as the registration. The hotel is on the mountain. At first, I thought the check-in place was on the first floor, but after checking in, I found out that it was on the third floor. Our room was on the first floor and there was no elevator. After carrying the luggage downstairs, I found that my car was parked next to the first floor. I would not have taken the luggage to check in. The hotel has a small pond, which feels like a small resort. The children had a lot of fun playing with the ducks in the pond. At night, you can see the stars in the sky by the pond, which is suitable for vacation. The hotel facilities are a bit old, and the swimming pool is relatively small. It is only suitable for kindergarten children to play in the water. Because I like the pond and lawn more, I didn't stay in the room much during my stay in the hotel. I was outdoors, so there are only outdoor photos

Staff are all very nice, but the whole building really needs maintenance like dinning room's roof leaking, wall paints fainting,ect.. breakfast tables ＆floor are somehow sticky. Hope seeing into renovation. Good luck!!

Loved the location, the hotel was better than what we were expecting. The staff was absolutely amazing and helpful. Best location to stay in Lake District.

The hotel experience was quite poor. We checked in at around 4 o'clock that day. Even the front desk receptionist couldn't find the room we were given. After checking in, we found that the two double beds we booked were actually one double bed and two simple single beds. We went to the front desk to negotiate and were told that the rooms were full and there was a solution at the second level. At 10 o'clock in the evening, when we were ready to go to bed, we found that one of the simple beds had collapsed. When we turned over the sheets, we found that three wooden bars were missing. We went to the front desk to negotiate again. The night manager said that he was only the restaurant manager and could only add a mattress first and solve it the next day. As a result, the simple bed was only replaced with a wire bed the next day, which was not as good as the mattress the night before. The next night, we went to the bar on the first floor to consume with the 5-pound voucher for not cleaning the room. After ordering, we found that the bill price was different from the price we had just arrived. After checking, it was indeed a problem with the bar's price system, but when the bartender came back with the menu, he threw the menu next to us, and his expression when delivering the meal was also quite unhappy. Hypocritical British apology. This hotel is not worth the price at all.

The spa does not have hot water (35 degrees). It is quite small. The room was nice.

Great location, friendly/helpful staff. Fine views from the bar and restaurant. Parking is expensive at £20 per night. Room was clean and decent, but overall it’s a little bit tired, with Wetherspoons-like carpet, worn paintwork, creaky doors etc. It could certainly do with a spruce up. Spa was very good.

Environment: A beautiful old English-style house, the interior is exquisite, compact, neat and clean, with many cute little ornaments. Facilities: Warm bedding, snow-white towels, free sparkling water, welcome milk. There is a hot water kettle and bedside USB socket. Meals: There are seven or eight set meals to choose from for breakfast. The full English style is very rich. You can even choose low-calorie coffee and low-calorie tea! Service: The landlord is very kind and gentleman, and can speak ”omelet” and ”poached egg” in Chinese.