Hotéis com Spa em Northern Territory, Australia

Very convenient location as it’s next to the town centre and shopping mall.  Staff are friendly and helpful.  Some rooms however are seen able by public access so privacy may need to be protected.  Due to the open corridors and courtyards are surrounding all the rooms, could be very noisy if other guests are having conversations.  Note  that the desk phone in all the rooms are not working just for display!  There’s no food and beverage facilities.

The apartments was big and spacious in the Darwin waterfront precinct. good stay.

It’s got a great location, the view of the ranges is quire nice and also access to the lasseters casino, Tali and another restaurant Access to the golf course. Swimming pool onsite, which is nice. The rooms aren’t quite as nice (modern wise) but they were quite spacious. The staff was the best part, always smiling and ready to help.

Upon first check in, the receptionist confirmed that we paid through Trip.com but after taking the bond payment he then straight away told us he hasn’t received any payment and asked us to show our proof of payments such as trip.com confirmation, bank transfer, & even statement of bank deduction. We showed confirmation, bank transfer, statements as he asked and then the receptionist refused and insisted we haven’t paid. He refused all the proofs and insisted us to make another payment with them. He refused us to talk to the supervisor because he said “they will say the same thing”. Unfortunately, we didn’t get his name, so we couldn’t specify who he was. Terrible services.

The hotel is well located to shopping and restaurants, as well as easy vehicular access. Their downside is the limited undercover parking and the need to book a space. Otherwise, you will need to use available, nearby public spaces. The hotel has automated checking, but staff were on hand to make sure all goes smoothly. If a second key is required, it has to be generated by staff. Breakfast is not done in the hotel, but a voucher is provided to go to Salvatores Cafe in the same building. You have a choice of dine in or take-away. Our room was spacious, clean and comfortable.

Was expecting more given the price we paid, apparently already considered low season. The pool lagoon was disappointing and expected higher standards, more staff and cleanliness. Hotel restaurant food expensive unless gambling and apparently would have great discount. Room service was good and value for money. Expected small amenities like free bottled water to be more generous given the heat. Apparently just 2 bottles per check in although we stayed 2 nights . Bathroom and toiletries reasonable although bathroom door had a drum which made it inconvenient to open as door swung closed automatically ..

Mantra on the Esplanade worked well for us for the three nights we stayed. Close to the main shops and eateries so plenty of choice there, with a free bus to the large out of town shopping centre too. The room was clean and tidy though a little dated. We were at the back of the hotel which meant the music and noise from the pubs and clubs nearby could be heard til quite late though it didn’t keep us awake.

Free WiFi which isn’t the best but does work, no other amenities in the rooms except shampoo/conditioner. Clean rooms not much tv option and the rooms do not block out much noise can hear everything that’s goes on in the halls.

Great service. Easy quick check out by putting the key back on the place where the reception is.

A 5 star rated and cost hotel with nice amenities and outdoor environment. Room is very spacious and faces the garden.  Hotel food pricing expensive and not worth the cost as there is a much better option at the Desert in the Garden hotel under same group.  Also staff service could do with more friendly smiles and welcoming attitudes.  Not sure if they are part timers or working holidays staff since some show their inexperience in service.  Other areas for improvement are insufficient signage of directions in such huge resort hotel, no room number on the desk phone in room, stains found on walls in bathroom and in toilet bowl (due to minerals in flushing water from the area per management explanation).