I stay at this hotel often and have no complaints at all.its convenient and right by tram stop.great value for the price you pay.plenty of hot water for bath or shower. Beds are reasonably comfortable and for an old hotel i think they do more than their best to give a good clean room and service.
⭐️⭐️⭐️⭐️⭐️
Recentemente fiquei no Hilton Hotel em Blackpool e tive UMA experiência muito agradável.O pessoal estava Quente e bem-vinda desde o momento EM que cheguei, e nada era demasiado difícil. A minha sala estava confortável, limpa e bem equipada, oferecendo tudo o que precisava para relaxar.
O hotel está localizado com excelentes vistas e fácil acesso à margem e às atrações locais.O pequeno-almoço foi delicioso com muita escolha, e o serviço foi eficiente em todo o lado.
Em geral, tive UMA estadia maravilhosa e Voltei felizmente.Recomendado a todos visitarem a piscina Negra.
Everything was fine, friendly staff, right opposite a tram stop, lovely view from the bedroom window and comfy bed. One issue I had was I booked room only and tried to pay for dinner at the hotel but for that whole week, they only catered to a certain amount of people which meant I had to go off premises to eat dinner. Other than that, no issues and would stay again.
Fair & Honest.
Negatives - 1) room (single with double bed) too small.
2) bar staff (gent) too cocky let the team down
3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).
Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers. 3) very friendly holiday makers hotel 4) location
Hotel just outside the train station, but still modern, clean, smells really good. Front desk staff was great, room with great size and comfortable. Nice bed, cozy, good amenities, including a Nespresso machine in the room. Breakfast was good and plenty. Great stay overall!
The hotel is at very good location. Tram and bus stop just outside the hotel. Decent room. very very friendly staff. 10/10 for staff. The only thing I didn't like was the lift was not working.
Good facilities such as pools and sauna as always, but rare choices of breakfast buffet, stay 4 nights but had to request reception on the first day to third day for tidying up the room
Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people!
Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!
Lovely hotel loved dot for everything she did for us loved the breakfast
Muito bom
37 avaliações
8,3/10
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8,6/10
Very Good
Nnatasha6792Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people!
Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!
EEileen Louise PlunkettWe were travelling to Blackpool for a dance competition at Blackpool tower. The location of this hotel was perfect, we had a lovely sea view room as it was right on the sea front. I arrived separately from my friends by train, I walked from the train station to the hotel and it was very easy to find and took me about 15 mins. The staff were very helpful and I wasn’t checked in very quickly. While waiting on my friends I went to check out the hotel. I used the pool and steam rooms and then used the gym. There was a charge of £2.00 for these facilities which I was happy to pay. I know other people on various reviews I have read had complained about these charges. Especially if there was a few of them travelling as a family. The hotel looks very nice in all the public areas and was very clean. As I have already said it’s in a very good location and I would definitely return to this hotel next time I visit Blackpool as it is also very good value for money
SSharmayneEverything was fine, friendly staff, right opposite a tram stop, lovely view from the bedroom window and comfy bed. One issue I had was I booked room only and tried to pay for dinner at the hotel but for that whole week, they only catered to a certain amount of people which meant I had to go off premises to eat dinner. Other than that, no issues and would stay again.
GGuest Useromg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back
GGuest UserWas happy with our stay at the hotel
I did not except the plenty of food we were offered
Was so delicious
The room was clean
Only the carpets are old and car park is difficulty
But l would love to go again
I really enjoyed the food
Had variety and you would until you are full
Thank you and keep it up
GGuest UserA stay to remember… for better and worse
I’ll start with the highlight: the staff at Blue Waters Hotel were absolutely exceptional. Warm, helpful, and genuinely friendly—they made me feel like I’d wandered into a live episode of Fawlty Towers, minus the chaos. Their charm and effort were the saving grace of my stay.
Unfortunately, the hotel itself is in serious need of TLC. My room’s curtains detached dramatically and collapsed to the floor, leaving my window fully exposed to the car park and main street. Not ideal—especially with a rather sad pile of rubbish lingering in the corner outside.
The leisure facilities didn’t fare much better. The pool was cloudy and didn’t feel well maintained, and the sauna was out of order during my visit. A shame, as I’d been looking forward to a relaxing dip.
Dinner was, frankly, disappointing. We ordered roasted pork, which arrived cold, and the vegetables were so overcooked they seemed to have time-traveled from the previous night’s menu. Breakfast offered a decent variety, but the quality was just about passable.
In short: brilliant staff, but the hotel itself needs a refresh—both in decor and dining. If you’re coming for the laughs and location, you might enjoy it. If you’re after comfort and cuisine, you may want to look elsewhere.
GGuest UserWe have stayed several times at the imperial, this time we upgraded to a double bed suite with sea view at a cost of £160 on a two night stay. Sadly the suite (Churchill Suite) didn’t meet expectations. In very urgent need of repair and decoration, windows in lounge area filled with silicone with huge gaps and letting cold in. Supposed to be able to open but all siliconed together. The quadrant shower leaked onto the floor from the tray and waste. We removed the wast cap to see if that helped, sadly it just revealed a disgusting black gunge inside the waste that had not been cleaned for a long time. Didn’t use the drawers in the bedroom, not clean. General cleanliness will be difficult to achieve due to the delapadated state of the suite as a whole including fixtures and fittings. I think Mr Churchill who resides in many picture forms on the walls within the suite would be most upset with the conditions. Even the window drapes had fittings missing making it difficult to close curtains. On a positive note, the breakfast is excellent, I hope that things can be improved at the imperial and we will hope to hear about any planned updates to this 4**** hotel so that once again we can enjoy a break there?
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