Hotel is helpful and friendly. Quick service. Front desk help me booking taxi. They explained to me all the hotel services clearly.
I dont use any hotel facilities.
I had 1 time breakfast on 1st day arrival. Food is variety and good.
Hotel is walking distance to Cascade and city centre. City is safe and alive at night.
Cascade can be seen from hotel window
Many restaurants/cafe walking distance from hotel open morning till 11pm. Very convenient.
The hotel breakfast is quite rich, the doorman is very friendly. The swimming pool is nice. But the gym has few equipment. The location is OK, it takes about ten minutes to walk to the Grand Staircase and Republic Square. There is a small supermarket downstairs.
A wonderful hotel, not far from the center of Yerevan. The staff is very responsive, when help was needed, they not only explained, but did everything they could and really helped! Delicious breakfasts, cookies and fruits in the lobby. I would like to separately note the pool, jacuzzi and hamam. There is a beauty salon and spa area, a gym, restaurants and cafes. I definitely recommend it
The hotel is in a good location near the very center of Yerevan - our windows overlooked the park and the Ministry of Justice. Triple 311 is quite acceptable in size for a family of 3 (2 adults and a 6-year-old child). The staff is very friendly, answered all questions. We did not take breakfast, because there are many options in cafes and restaurants around.
Facilities: Complete, it is best to bring your own toothbrush, toothpaste and slippers are provided.
Hygiene: OK
Environment: Not bad
Service: Not too timely, a little slow
But overall it is OK, after all, the location is excellent, next to the square.
I liked everything, from the friendly staff at the reception to the plumbing in the room. Beautiful furniture, excellent bed linen, robe and slippers, very cozy
It's a good Hilton Express hotel, and it feels about the same as a three-star hotel in China. The location is not far from the Republic Square, and the room is relatively large in Yerevan. There are some supermarkets nearby, so it's very convenient to buy things.
Very large hotel. Very clean, friendly staff will to engage. Very professional and helpful Receptionist. It's a bit of a distance to down Town, but plenty of taxies, cheap and reliably. Did not use the spay or Pool. I would stay again when in Yaravan.
The hotel is a nice hotel and is located in a very close location.
Despite the high potential of the hotel, there were some criticisms:
- on the first day we found out the clothes we used in the box and on the other day a piece wet on the cottage;
- at breakfast there was almost nothing to eat (30 minutes were still missing at the end); we had to complain and the next day things improved;
- the room temperature was not well adjustable;
- at the SPA at 21:00, we did not find towels and Turkish sauna and bathroom were not well functioning (the first had no indoor light and the second was not warm enough).
Despite complaints, the hotel manager didn't think he would honour us for something to apologize in any way, but he just tried to solve the problems (not always successfully).
Attention to the details and customer care to review!
GGuest UserA wonderful hotel, not far from the center of Yerevan. The staff is very responsive, when help was needed, they not only explained, but did everything they could and really helped! Delicious breakfasts, cookies and fruits in the lobby. I would like to separately note the pool, jacuzzi and hamam. There is a beauty salon and spa area, a gym, restaurants and cafes. I definitely recommend it
IincognitooFacilities: Complete, it is best to bring your own toothbrush, toothpaste and slippers are provided.
Hygiene: OK
Environment: Not bad
Service: Not too timely, a little slow
But overall it is OK, after all, the location is excellent, next to the square.
RRose AAHotel is helpful and friendly. Quick service. Front desk help me booking taxi. They explained to me all the hotel services clearly.
I dont use any hotel facilities.
I had 1 time breakfast on 1st day arrival. Food is variety and good.
Hotel is walking distance to Cascade and city centre. City is safe and alive at night.
Cascade can be seen from hotel window
Many restaurants/cafe walking distance from hotel open morning till 11pm. Very convenient.
AAleksei DIncredibly friendly staff! We were given a late check-out free of charge and without our requests, which greatly simplified our transfer in Yerevan - special thanks for this! The rooms are clean and spacious. The food in room service is delicious. The hotel is located right on one of the main streets of Yerevan - we had time to sleep and walk around the center during our visit. Happy with the accommodation!
TtarahIt's nice to stay it's my 2nd time I relax and quiet environment at night and in the morning it's good to go to aquatic park outdoors swimming and sauna food is good and staff give pack box to us because we need to leave in middle of the night so we use our breakfast for dinner it's good and polite and accommodating the staff
GGuest UserVery nice boutique hotel located in a quieter area 15 min walk from the Center. I didn’t like Center frankly speaking , too crowded. From terrace where breakfast is you can see Ararat mountain . Rooms are nice , floors are nicely decorated , I liked floor 3. Rooms are quiet , there is construction next door boy it doesn’t bother
AAnna InoThe hotel is in a good location near the very center of Yerevan - our windows overlooked the park and the Ministry of Justice. Triple 311 is quite acceptable in size for a family of 3 (2 adults and a 6-year-old child). The staff is very friendly, answered all questions. We did not take breakfast, because there are many options in cafes and restaurants around.
GGuest UserIt's a good Hilton Express hotel, and it feels about the same as a three-star hotel in China. The location is not far from the Republic Square, and the room is relatively large in Yerevan. There are some supermarkets nearby, so it's very convenient to buy things.
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