Hotéis com breakfast em Quintana Roo, Mexico

"Terrific location, fantastic service, even better than in pictures!"

"O serviço foi excelente. Cheguei por volta das 8h e fizeram meu check-in rapidamente. O café da manhã e o almoço no dia do check-in foram cortesia. Os funcionários da recepção foram muito simpáticos. Como não falo inglês, pedi que escrevessem as coisas para mim e eles foram muito pacientes. O quarto tinha vista para o mar e para o nascer do sol. A única coisa que poderia ser melhorada é que as crianças dos hóspedes faziam bastante barulho à noite. Seria melhor colocar uma placa avisando os hóspedes sobre isso."

"部屋まで波の音が聞こえるので大自然を感じる事が出来ます。 少し残念だったのが部屋のお水が有料だった事です。水道水は無料であったけど、ボトルウォーターも無料だとありがたかったです。 部屋からも海が眺められるので総合的にはとても満足しています。 蚊がたくさんで沢山噛まれてしまいましたので、虫除けスプレーなど持参がおすすめです。"

"Our stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach."

"This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read."

"The location is great. The parking lot is just opposite the hotel. The room is a 2-minute walk from the beach. The beach is wide and there are few tourists. I saw the most beautiful sunrise. The large balcony is surrounded by green plants and is very suitable for sunbathing. It is quieter than other hotels at night. The double shower can take a shower at the same time. The hotel thoughtfully prepared three large bottles of drinking purified water and a woven bag for going out... I like Tulum starting from the hotel."

"This place is gorgeous and the service is impeccable! Perfect location for people who like daytime on the beach and nightlife. The AC was great to have in the room as it gets very hot and humid in Tulum. Truly all around great place!"

"The location is super nice! The facility is not new but well maintained. The room is vey clean with fridge and air con. The matrix is very comfortable. Had two nights of great sleep. There is no elevator in the hotel but the staff can help to carry the luggage."

"Loved this place! The staff and hotel is amazing! Nos encantó este lugar! Los empleados igual que el hotel fueron excelentes! Definitivamente nos volveremos a ver"

"Good place and great food"