Hotéis com Breakfast em Quintana Roo, Mexico

Excellent service, very comfortable facilities and the location of the hotel is spectacular

The location is great. The parking lot is just opposite the hotel. The room is a 2-minute walk from the beach. The beach is wide and there are few tourists. I saw the most beautiful sunrise. The large balcony is surrounded by green plants and is very suitable for sunbathing. It is quieter than other hotels at night. The double shower can take a shower at the same time. The hotel thoughtfully prepared three large bottles of drinking purified water and a woven bag for going out... I like Tulum starting from the hotel.

We were not happy with this hotel. It was not clean, run down and over priced. We had to wait in a queue for more than 30 minutes each morning for breakfast even though we went very early or later and the food was very disappointing. The room was moldy and the balcony had green slimy water. The TV remote didn’t work and we could only watch one channel. The staff were very friendly and tried their best to accommodate but we left even before our stay was up because we were very unhappy with this hotel.

Chambre propre et confortable Piscine Proche de l’aéroport en voiture Bien placé près des restaurants

The room is good, the hotel is right next to the road, a little noisy, the location is average, breakfast is very poor, the hotel's reservation says breakfast is included, but for a decent breakfast, there is an additional cost

It's alright, nothing special. There's nothing around, but the good thing is they offer airport pick-up and drop-off. The hotel is quite large and the facilities are decent. Breakfast is rather basic, but for Mexico, it's considered good. Although the facilities are average, everything is acceptable.

This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.

Had to wait a long time to check in. The room cleanliness was decent, and the hotel's location is good with free parking available. However, my deposit hasn't been refunded after more than two weeks, and I'm not sure why it's taking so long.

Terrific location, fantastic service, even better than in pictures!

To avoid the common Cancun scams, I booked a hotel right by the airport, within walking distance. Sure enough, no one answered the phone, so I just walked over with my suitcase, which only took about fifteen minutes. Hotel environment: Just like any other chain hotel. Service: Free printing was a nice touch. Airport distance: Within walking distance, which helped avoid all the bothersome touts and scammers that have unfortunately given Cancun a bad name. Even inside the airport, people were still aggressively asking which terminal you were going to. Environment: Average, suitable for a short, temporary stay. The bedding was clean. There's a bar on the first floor, which was lively with many people watching games. Overall, it was good. Recommended.