Hotéis com Spa em British Columbia, Canada

A very nice hotel because the hotel is part of Casino. We thought we could have enjoying buffet dinner but only open in weekend. Location is near to subway so that we easy going to downtown. There was a fire alarm alighted on early morning 5am in our second night, and we called to front desk but they not sure what’s happened. I was very scared and thought we had to run out. But other room people still stayed then we also stayed in our room. After 10-15 minutes a radio announcement said something but also not so clearly listened. This was my first time met this happened.

Clean hotel close to ferry terminal. Breakfast basic but okay. Away from downtown. Free car parking. Good size rooms. Excellent bed. Excellent WiFi.

The furniture and bedding of this hotel are also good, the environment is beautiful and comfortable, the service is very thoughtful, it is close to the shopping mall, there are restaurants everywhere, and it is convenient in the city center.

Great customer service. Polite and helpful with greeting and service. Great location.

The hotel was great because it was centrally located. It was clean, the front desk staff were friendly and helpful and the cleaning staff were very attentive as well. We were able to check in early and leave our luggage at the hotel after we checked out so we could enjoy our last day without worrying about it. The only issues we experienced was that the walls are quite thin which enabled us to hear everything and everyone around us.

The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.

We had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!

This amazing hotel was renovated in 2024.  It is bright, clean, high ceilings give an open atmosphere.   The breakfast room is spacious!  Excellent selection for breakfast including eggs, sausage, toast, cereal, yogurt, waffles, toast, yogurt, fruit, coffee, juice .   Desk staff were lovely.  This hotel was a great surprise!  Fabulous location in Penticton and quiet.

Location was ideal for travelling through. The room was clean and comfortable. What a nice treat to have a full breakfast before heading out the next morning. Everything was available, ready and delicious.

We visited the hotel for our Duex Days event and overall had a pleasant experience. The valet parking was smooth and professional, and the hotel staff were generally polite and courteous. However, one aspect could be improved: flexibility at check-in. I was running a bit late, so my husband, who shares the same last name and was on the reservation, tried to check in ahead of me. Despite offering to send a photo of my ID and confirming the reservation details, the front desk staff insisted that I had to be there in person. I understand the importance of security, but a bit more flexibility or alternative verification methods would have made the process more convenient and guest-friendly. Aside from that, our stay was enjoyable, and we appreciated the service and atmosphere overall.