Hotéis com spa em Tirana County, Albania

"Hello!I liked everything, but want to complain about one of your workers. His name is Elsit Koraj. In my room was not brush and toothpaste. I asked in reception about it, then Elsit Koraj said that he will tell workers to provide me. Then after 10 minutes he came by himself to my room, I wanted to take brush then he said “Can I come in? “. I thought he want to put by himself. But he entered to my room looked around then asked am I alone. Then asked if he can seat, it was very strange . Then I asked to leave my room. After 15 minutes he called to room phone and told “I was in gym, I ran, can I take shower in your room?”. I was angry and told that I will complain to him. That day was afraid to go down because thought only he is in reception and locked my door. Next day I wanted to complain and asked him to call administration. Then he blamed me that I allowed him to enter my room. what is this? What kind of service is this ? When I asked his full name he replied that no need to complain and than he has family and kids. I don’t care about it. You have to prevent others girls from it. That fact that I am young alone foreign girl not means that he can and tell anything he wants. I paid for what? I chose the best hotel for myself, paid not little money for what? For harassment? I was so annoyed and will leave my review everywhere and wil complain. You have to prevent others from him! Also when I asked to invite someone higher rank, he invited sale director. But he was just protecting his colleague telling how long he working there. He even didn’t listen me. I was post in instagram and tiktok, I have enough followers! If you will not take action in relation to him. Also he justified his actions by saying that he was checking whether I was a ********** or not and also accused me of letting him in!!!! What a humiliation!!!"

"The manager graciously offered us a free upgrade during our second visit. Loved the large spacious rooms, the cleanliness and the location is near the airport. There is a mall next door. They provided us with free transport to the airport during regular business hours."

"Amazing staff (reception and restaurant), very nice spa, in front of the hotel you have the bus station that takes you to city center, on the other side of the hotel there is the bus station that takes you to Durres city at the beach Big rooms, good hot water pressure The hotel restauranthas amazing food and it's cheap!!!!"

"Das Black Diamond Hotel ist sehr Zentral gelegen, man erreicht viele Sehenswürdigkeiten in kurzer Zeit zu Fuß. Das Hotel ist sehr Modern und Top ausgestattet. Wir hatten eine tolle Suite mit super Ausblick. Wir werden auf jeden Fall wiederkommen."

"Existem muitas desvantagens, vamos começar pelas principais: se você for loira, use boné se for à piscina. Tenho um tom loiro acinzentado que venho tentando alcançar há muitos anos, mas depois da piscina meu cabelo ficou verde. Não sei o que eles acrescentam à piscina! No momento do check-in, ao pagar em dinheiro, fui informado que aceitamos moeda local ou €. Decidi pagar com cartão, mas o hotel cobrou US$ 30 a mais. Não percebi imediatamente, mas assim que percebi, escrevi para o suporte técnico. Quando o suporte técnico entrou em contato com o hotel, eles negaram ter me cobrado US$ 30 a mais. Mesmo tendo um recibo de pagamento de mais US$ 30 e um extrato bancário. Eles negaram ter tirado US$ 30 de mim, embora eu tenha todas as evidências. Quando fui pessoalmente à recepção para resolver as coisas, eles me disseram que não foram eles que levaram US$ 30, mas que deveriam ter levado US$ 30 porque estavam convertendo dólares para euros, de euros para a moeda local, e essa conversão custaria US$ 30. Mas supostamente esse valor é cobrado de mim pelo banco e não pelo hotel em si, embora a fatura em si seja emitida em nome do hotel. Não gostei nem um pouco. Não havia chinelos nos quartos, aliás, eles não negaram que não tinham chinelos. Comportamento muito estranho da equipe. O café da manhã dura apenas 2 horas e custa 10€, mas por algum motivo o café da manhã é extremamente escasso; é mais fácil tomar café da manhã pelo mesmo valor em um café próximo."

"They reported that it was a nice hotel. Off peak season so they had a good time with the amenities."

"It is located in a busy city, on George Bush Street, just like Huaihai West Road in Shanghai, with floor-to-ceiling windows to see the street view. The hotel is a newly renovated old building. It is said to be the property of the sister of the old Albanian king. Only nine rooms are available for occupancy. The check-in experience was extremely uncomfortable, there was no place to put things, Wi-Fi could not be connected, European plugs did not work, and the facilities were incomplete. Breakfast is not a buffet, it is ordered and requires waiting time."

"It was pretty good. The hotel has its own beach and swimming pool. There was also a dinner for two that wasn't listed; the barbecue was delicious. However, it rained heavily the day we arrived, so we didn't get to fully experience the beach area."

"A decent hotel on the edge of town. Clean modern room, helpful front desk, good breakfast. Shops and restaurants nearby. A 20 min walk into the centre. Nice spa in the basement with free use of steam room and sauna for guests."