Lovely hotel only a ten minute walk into the old town. Convenient parking under the building, which was ideal for us. Rooms are super clean and spacious and staff were very friendly. The only downside was that the pool wasn’t very big!
The hotel environment is good, the view of the sea view room is great, and entertainment is available, the front desk service is very good, and a two-hour late check-out is also given, and the sauna and swimming pool facilities are also very good. The location is a bit out of the city center, but you can walk through a beautiful park to stefan island. The breakfast is self-service, and the taste is okay. The hotel has a Chinese restaurant, but it is a pity that it is closed on Tuesdays and Wednesdays. Ctrip marked that there is no private bathroom is wrong. The jacuzzi and shower are separate. The hotel can change the mark to avoid people misunderstanding because of this. I almost canceled because of this, but I believed the picture.
This place, calling itself a ”hotel,” was a disaster, with a long list of terrible things. The roof-pool you see on the hotel's pictures isn’t actually located at another hotel, and it was not mentioned at all! You need to climb about 200 meters to reach the other hotel where this pool is (although they offer as well driven cart to the other hotel). Once you get there, you can ”win” the second row of the pool's beds because you don't belong to this specific hotel- meaning they are making you a second-class guest.
Moreover, there was no shampoo provided at all at the bathroom, only body soap.
The AC was not working well. The temperature did not go below around 24 degrees even though I had set it to 19 degrees. As a result, I sweated throughout the night and couldn't sleep well. The hotel claim that the sun affected the temperature, but the curtains were closed, and there is no sun at night!
To add to the misery, there was no hot water in the shower one evening at 7pm. I was told to wait and check again at 10pm, only to be informed that the issue was fixed. But, as you might have guessed, it wasn't. When I request to use another room's shower, they told me I couldn't and suggested I wait a little longer.
I asked the reception to consider a compensation, but they completely refused.
When we got back home, I emailed the hotel's chain management to get a real reference about this whole stay, and they did apologized, but could not offer me any refund because I didn't book our stay directly from the hotel. Instead, they did offer me a next stay discount- which I will never use of course.
i wish i didnt had to write this kind of review for a high score 4 stars rated hotel.
In my opinion save yourself the trouble and avoid staying there or any other place connected to their name. i wish i didnt had to write this kind of review.
ps, attached a pic' of the toilet that was located at a narrow place to sit comfortably enough.
The hotel's breathtaking ocean views were simply mesmerizing. Waking up to the sound of waves crashing and being able to enjoy a cup of coffee while overlooking the sparkling blue waters was a dream come true. The room itself was elegantly designed with a perfect blend of comfort and luxury. The staff was incredibly attentive and went above and beyond to ensure that my stay was enjoyable.
В ванне нет ни одного крючка, некуда вешать полотенца и халаты. Над унитазом кнопка слива не закреплена нормально. На балконе нет возможности посидеть за столиком,т.к.установлен кондиционер соседнего номера. Плохая звукоизоляция!!! Если утром из соседнего номера выходят люди, очень громко хлопают и закрывают двери, то будят. Тоже самое происходит поздно ночью, если гости из соседнего номера возвращались с прогулок.
I liked the hotel very much, they organized a meeting at the airport at my request. The room is very clean, cleaning every day. The bed is gorgeous, very comfortable, the pillows are great! I liked everything! I had a superior room with a partial sea view - the balcony has a stunning view of the bay, every morning it was a joy to behold! The room has a coffee maker and tea station, as well as a minibar. Coffee in the morning on the balcony with a beautiful view of the sea is just a fairy tale! The breakfasts are great - everything is very tasty, I especially liked the local cheeses! I will definitely stay at this hotel again if the opportunity arises! Thank you for a pleasant stay!
The sea view room has a nice view, it is almost the highest hotel around. The hotel breakfast is normal, the continental breakfast is not bad, and the bathroom glass is very clean.
ייThis place, calling itself a ”hotel,” was a disaster, with a long list of terrible things. The roof-pool you see on the hotel's pictures isn’t actually located at another hotel, and it was not mentioned at all! You need to climb about 200 meters to reach the other hotel where this pool is (although they offer as well driven cart to the other hotel). Once you get there, you can ”win” the second row of the pool's beds because you don't belong to this specific hotel- meaning they are making you a second-class guest.
Moreover, there was no shampoo provided at all at the bathroom, only body soap.
The AC was not working well. The temperature did not go below around 24 degrees even though I had set it to 19 degrees. As a result, I sweated throughout the night and couldn't sleep well. The hotel claim that the sun affected the temperature, but the curtains were closed, and there is no sun at night!
To add to the misery, there was no hot water in the shower one evening at 7pm. I was told to wait and check again at 10pm, only to be informed that the issue was fixed. But, as you might have guessed, it wasn't. When I request to use another room's shower, they told me I couldn't and suggested I wait a little longer.
I asked the reception to consider a compensation, but they completely refused.
When we got back home, I emailed the hotel's chain management to get a real reference about this whole stay, and they did apologized, but could not offer me any refund because I didn't book our stay directly from the hotel. Instead, they did offer me a next stay discount- which I will never use of course.
i wish i didnt had to write this kind of review for a high score 4 stars rated hotel.
In my opinion save yourself the trouble and avoid staying there or any other place connected to their name. i wish i didnt had to write this kind of review.
ps, attached a pic' of the toilet that was located at a narrow place to sit comfortably enough.
GGuest UserThe receptionists are warm and helpful. They always make sure that they can tend to our needs. I was not expecting that the place that I booked is that big and I was delighted. Great views from windows and the balcony. ACs and TVs are working well as expected. There is also a nice swimming pool. The kitchen has enough tools/utensils for cooking and dining. The unit has even laundry! Perfect because I was traveling light. The location is a good walk away from tourist places. Will make you healthy for exercise. This could be a perfect experience if not only for the wifi that is not reachable from our room. The rest were great!
IIrina8272337I liked the hotel very much, they organized a meeting at the airport at my request. The room is very clean, cleaning every day. The bed is gorgeous, very comfortable, the pillows are great! I liked everything! I had a superior room with a partial sea view - the balcony has a stunning view of the bay, every morning it was a joy to behold! The room has a coffee maker and tea station, as well as a minibar. Coffee in the morning on the balcony with a beautiful view of the sea is just a fairy tale! The breakfasts are great - everything is very tasty, I especially liked the local cheeses! I will definitely stay at this hotel again if the opportunity arises! Thank you for a pleasant stay!
SSati.Here's the corrected version of the hotel review, with the grammar improved:
The hotel overall was good and worth the amount of money spent on it. The room was clean, and the location was nice: far from the noise but close to beaches and an awesome restaurant called ”Bankada”. The hotel had a nice pool, which was amazing considering the fact that the sea water was icy cold. However, there were a few small things that could be improved. For instance, the kids' playground, which was mentioned in the hotel description, was just a half-broken swing and a climbing ladder.
YYoki meThe hotel's breathtaking ocean views were simply mesmerizing. Waking up to the sound of waves crashing and being able to enjoy a cup of coffee while overlooking the sparkling blue waters was a dream come true. The room itself was elegantly designed with a perfect blend of comfort and luxury. The staff was incredibly attentive and went above and beyond to ensure that my stay was enjoyable.
CCoopsLovely hotel only a ten minute walk into the old town. Convenient parking under the building, which was ideal for us. Rooms are super clean and spacious and staff were very friendly. The only downside was that the pool wasn’t very big!
GGuest UserMy room was very clean and comfortable, the bed was soft and the pillows were very comfortable. The room was also very well equipped with a TV, mini refrigerator and coffee machine, which made me feel very convenient. The bathroom was also very clean and provided all the necessities such as shampoo, conditioner and shower gel. Overall, the facilities in the room were very good, making me feel very comfortable and satisfied.
The service at the hotel was also excellent. The hotel staff were always very friendly and helpful, they were always willing to answer my questions and provide useful advice. Also, the breakfast provided by the hotel was very delicious, varied and had different choices every day. The service at the restaurant is also very good, and the staff is always very thoughtful and welcoming.
CChaojitanThe environment is good, the house has a balcony with a good view, but more attention should be paid to hygiene, as there are small insects in the house.
The price is relatively cheap, the service attitude is good, and there is a parking space at the door.
The restaurant next door tastes good, and it is eaten by locals.
AAnonymous UserThe sea view room has a nice view, it is almost the highest hotel around. The hotel breakfast is normal, the continental breakfast is not bad, and the bathroom glass is very clean.
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