Hotel próximo a Melaka City Center,Malaca93.3% dos visitantes escolhem essa área
UUsuário convidado2025.05.11
No geral, está ok. Segunda vez lá em 2 meses. Desta vez, reservei 3 quartos king size. Um pouco decepcionado, pois o check-in de um quarto atrasou até as 16h. Mas tive que dar crédito a eles para tentar atender a todos os pedidos. O quarto tinha alguns defeitos. Espero que eles sejam avisados sobre os danos. A vista para o rio era incrível. Mas o café da manhã tinha pouca variedade. Piscina incrível com playground ao lado da piscina.
Hotel próximo a Klebang,Melaka Tengah3.3% dos visitantes escolhem essa área
SSidney Cheo2026.03.09
Must praise the staff — the service is really good. From the moment we entered the hotel until we got into our room, everything was well taken care of. They even called to check if the room was alright and if we had everything we needed.
The room is spacious and my kids absolutely love the hotel kids’ club.the hotel environment is cozy and relaxing.
Hotel próximo a Melaka City Center,Malaca93.3% dos visitantes escolhem essa área
YYoung Ker2026.04.06
The check-in process necessitates roadside parking prior to accessing the designated car park, which can lead to traffic congestion. The hotel's car park, located on levels 7 and 8, involves a rather arduous ascent.
The premises comprise four blocks; two are residential, and two are hotel accommodations managed by separate entities. The room itself is spacious, featuring two beds, and is maintained to a clean and tidy standard. While there are four lifts, their operation is slow, and a transfer is required to reach the car park. Breakfast, a makeshift buffet of local, low-quality food, was provided; however, during my three-day stay, I opted for it only once as it was largely unexceptional.
Hotel próximo a Melaka City Center,Malaca93.3% dos visitantes escolhem essa área
UUsuário convidado2026.04.05
Aqui está uma revisão polida que você poderia usar:
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Revisão:
O hotel está EM UMA excelente localização, apenas a 10‑ minutos a pé de Jonker Street, tornando-o perfeito para explorar o vibrante mercado noturno e atrações históricas. A conveniência de poder andar por lojas, restaurantes e marcas culturais acrescenta grande valor à estadia.Os quartos são confortáveis e a atmosfera geral é bem-vinda. Recomendado para viajantes que querem ficar perto do coração de Malacca sem necessidade de transporte.
This place probably used to be great, but it's really showing its age and needs some serious maintenance.
**Location:** Very convenient.
**Amenities:** Didn't have time to use them.
**Cleanliness:** Needs improvement.
**Service:** I have to say, the human customer service was excellent. I really appreciate not getting those robotic, AI-like responses where you wait forever for a reply. The deposit was refunded quickly, so the service was good in that regard.
Hotel próximo a Melaka City Center,Malaca93.3% dos visitantes escolhem essa área
NNg Kien Boon Benjamin2026.06.01
Our family of four from Singapore recently stayed at DoubleTree by Hilton Melaka during the Vesak Day long weekend for a short getaway, and it was an outstanding experience from start to finish.
The hotel has a beautiful ambiance that immediately makes guests feel welcomed and relaxed. Check-in and check-out were exceptionally efficient, allowing us to maximise our holiday time. What truly stood out was the friendliness and professionalism of the entire team. Every staff member we encountered was approachable, attentive, and genuinely committed to ensuring we had a comfortable stay.
The location is excellent, with plenty of dining, shopping, and sightseeing opportunities nearby. The hotel facilities were equally impressive. The swimming pool, fitness centre, and sauna were all well-maintained and provided a great way to relax after a day of exploring Melaka.
We particularly appreciated how the team regularly checked in with us to ensure everything was meeting our expectations. It is this level of personalised service that sets the hotel apart. As parents travelling with teenagers, we were pleasantly surprised to find warm food available late at night when our children got hungry. This was an unexpected but greatly appreciated touch.
Considering the quality of the facilities, service, and overall experience, the hotel offers excellent value for money. We thoroughly enjoyed our stay and would not hesitate to return on our next visit to Melaka.
Highly recommended for families, couples, and anyone looking for a comfortable and memorable stay in Melaka.
Hotel próximo a Melaka City Center,Malaca93.3% dos visitantes escolhem essa área
CCaren 鎂晴2026.03.25
Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning.
1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use.
2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical.
3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom.
4. The doorbell issue that was reported earlier was never resolved.
5. The air conditioner remote control was initially not working, but a replacement was only provided later at night.
6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating.
7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup.
On a positive note, the overall room cleanliness was acceptable, although the towels could be improved.
The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient.
Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations.
Hotel próximo a Melaka City Center,Malaca93.3% dos visitantes escolhem essa área
AAnson Goo2026.03.23
Service very good & easy to process on self check in. Room is clean n comfy But the condo facilities always missed used by the people. Like no security to check on the swimming pool and the gym facilities for the ppl not wearing proper wear to use the facilities. Will book again in future but hopefully to improve the management service on the use of facilities by ppl to avoid damages on the gym room, dirty the swimming pool especially when the peak season during holiday’s.
O hotel tem uma localização estratégica. O quarto era bom, exceto por algumas manchas no edredom. Havia um dispenser de sabonete no chuveiro, que presumimos ser de sabonete líquido (para cabelo e corpo), já que não havia rótulo nem xampu no banheiro. Não interagimos muito com os funcionários do hotel, pois passamos o dia todo fora, mas a recepcionista foi muito gentil e nos explicou sobre a Taxa de Turismo. 👍
Hotel próximo a Melaka City Center,Malaca93.3% dos visitantes escolhem essa área
UUsuário anônimo2026.03.22
Reservei UMA sala com dois leitos de REI para UMA estadia de 2 noites com a minha família.
Prop:
1. Dimensão espaçosa do quarto
2. camas confortáveis
3. Bela vista (podemos ver toda a cidade e nossa janela estava enfrentando o mar)
4. Estacionamento gratuito
5. 10-15 minutos a pé para a Cruzada do rio
6. Não há problemAs com ascensores.
Apenas algumas notas adicionais para viajantes :
(Se você não quiser o serviço de quartos para limpar seus quartos bc você não se importa reutilizar seus toalhas, você não será capaz de receber as garrafas de água de complimentar.
Para famílias com carros, (if) você precisa viajar de volta e de volta entre o hotel e fora, você sempre precisa parar pelo lobby counter para validar seu bilhete de estacionamento para obter estacionamento gratuito e é válido apenas por 15 minutos (mais do que tempo suficiente).
Muito bom
805 avaliações
8,6/10
Preço a partir de
€ 44
por noite
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9.0/10
Great
TTuhin SaneOverall, the price was the most competitive compared to other options in the area, which made it good value for money.
The room size was decent and comfortable for the stay. Breakfast was average, but since it was included in the package, it was a nice addition. The facilities looked decent overall, although they could certainly benefit from a refresh and some updating.
There were a few areas that could be improved. The pillows were not very comfortable, and the room service pasta was disappointing. We also found that many of the cocktails listed at the pool lounge were unavailable during our stay.
One major downside was the room allocation. Despite specifically requesting a high-floor room during booking, we were assigned a ground-floor room right at the far end of the property, which wasn’t ideal.
Overall, it’s a reasonably priced option with decent facilities, but there is room for improvement in service consistency, maintenance, and attention to guest preferences.
AAnonymous UserMy stay at this hotel was fairly decent for a short trip. The location was convenient, and I appreciated the free outdoor parking provided for guests. However, the cleanliness could definitely be improved. The bedsheet did not seem properly changed, and there was a brownish stain in the middle of the bed, which affected the overall comfort of the stay.
There was also an incident during the night when the safety box suddenly started beeping unexpectedly. Thankfully, after calling the front desk, the staff responded very quickly and came to solve the problem professionally, which I appreciated.
GGuest UserOverall, we were very satisfied with the hotel’s facilities and family-friendly environment. However, I would not recommend staying during peak season due to the long waiting time for room allocation. Although check-in was at 3:30 PM, we only received our room between 6:00 PM and 7:00 PM. While guests were allowed to enjoy the facilities and complimentary light refreshments while waiting, the delay was challenging, especially for young children who were already tired after travelling.
Unfortunately, the room cleanliness was below expectations. It appeared that housekeeping was rushing to prepare rooms. There was visible dust and small pieces of rubbish on the floor, the shower gel bottle was completely empty and had not been refilled, and the balcony had not been swept. Most concerning was finding a Charlie ant near the curtain.
That said, I would like to compliment the hotel manager for the prompt response when we requested additional bottled drinking water. The service recovery was appreciated.
The breakfast offered a wide variety of choices and was delicious. Parking was convenient, and the facilities were excellent, making the hotel highly suitable for families with young children.
In conclusion, the housekeeping standards and room waiting time require significant improvement. However, the food, parking, and facilities were excellent. The location is slightly outside Malacca city centre, with most tourist attractions approximately 15–20 minutes away by car.
GGuest UserFriendly staff throughout the hotel. Check in and out was smooth, although there was a queue for check in, probably as it was a long weekend. Very accomodating to.our requests (we had a total of 6 rooms).
Room was clean with usual amenities. Good water pressure and cold aircon, except for one room which was at the end. That one was a bit warm so suggest don't take end rooms unless you get cold easily. Walking in you'll find a mini sitting room with a couch & tv. Partial glass partition between this and the bedroom.
Breakfast was alright, quite a big space and nicely done up. Appreciate that the mains were double sided so people were spread out. A bit slow on the plate clearing but understood it was a busy period.
This is a non-smoking hotel so if you need to smoke will have to go to front of hotel or to the 9th flr car park.
There's a 7-11 on the ground floor as well as a nonya restaurant and a 'kopi tiam' sort of eatery with nice nasi lemak.
Overall it was a pleasant stay and would consider staying here again.
CChikibumbum92This was our fifth stay at this hotel, and unfortunately, this time was very disappointing.
1. Check-in
The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided.
2. Room Condition
Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly.
3. Bathroom
There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay.
4. Room Door & Bathroom Door
The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened.
We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day.
I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control.
The Most Disappointing Part
During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed.
If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied.
This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return.
I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.
GGuest UserOur stay at Puteri Bay Melaka was great 👍🏼 The location was great because we are able to have a good view of the beach, and it was near food places. The hotel reception and staff were also kind and helpful. Food selection for breakfast was good and the beds were comfortable and had a good sleep 👍🏼👍🏼
The downside was that the toilet was not totally clean as there were strands of hairs sticking out from under the bed. Additionally, there were no toothbrushes provided in the room, and the prayer mat had an odour.
Generally, the stay was good although maybe staff need to ensure the room cleanliness and smell abit more?
I would still recommend the hotel for the comfortable beds and nice view and location beside the waterfront 👍🏼👍🏼👍🏼
MMiss mysterygurlGood environment, clean and comfortable room for families member.. the hotel located in the middle's of malacca town and full of facilities. The swimming pool outside the hotel building also clean and suitable for kids and adult. Will repeat if come to malacca 🥰🥰
GGuest UserThe experience of staying at MapleHome me and my nephew Booking 2 rooms we can't wait to enjoy the atmosphere of the pool after arriving at the pool, I was surprised that the pool was closed while I was sad because at the beginning my intention was to take them to stay for swimming I didn't feel good with my family ,
Finally I went back to the hotel to rest until morning, the hotel is nice the place is crowded with lively people easily the swimming pool can be even better because the view from the pool is beautiful thank you
AAnonymous UserOverall, the experience was acceptable
the ocation was convenient about a 10-15 minute ride to the city centre, which made getting around quite easy.
However, there were several issues during our stay
Cleanliness: We noticed some smallinsects on the floor. While it didn't significantly affect aur stay, it would be better if the rooms could be more thoroughly checked and cleaned.
Customer Service: All communication had to be done online through WhatsApp, as there was no face-to-face front desk service. This was quite unconventional and sometimes made things less convenient when we needed assistance urgently.
Room Equipment: One of the air conditioners in our room kept switching on and off by itself and wasn't functioning properly. Even more concerning, the hairdryer had a short circuit, produced a burning smell, and even sparked flames. This was a frightening experience, and although it was eventually replaced, waiting a full day for such a serious issue was very disappointing.
GGuest UserWe came for a 2 night stay at Dusit Princess Melaka to compare the hotel standard with the building past occupant being Ramada Renaissance.
Dusit Princess Melaka had certainly improved much on the grandeur of the hotel building.
Its welcome perk was a 50MYR food voucher to spend at its eateries and valid only for the day of issue.
Eating at the cafe and Long Feng Chinese restaurant were equally pleasant.
The food menu choice and cooking at Long Feng were excellent but somewhat pricey.
This hotel location would be comfortable for persons familiar with the old town of Melaka.
Room was spacious, bright, neat and clean.
The elevator worked well and fast enough and would need the room card to access on going up.
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