It was not even noon when we arrived at the hotel, and the beautiful staff at the front desk let us check in directly, which was a big surprise. The second floor of the hotel is directly connected to the mall. I hadn't been out for a few days and was right next to the mall and the hotel, which was super convenient. The room was clean and tidy, unlike many old American hotels, it was very new. Minnesota Nice really experienced it 😊
Went down for business conferences. The staff was friendly. The hotel was clean. It was in a central location of downtown. We had no issues while we were there. Will book here again.
While the parking lot had lots of potholes (thus the 4 smiling faces), the room was very nice and was clean.
I was very happy with the room.
The reason I only gave 4 for service was the guy at the front desk was not very welcoming and pleasant, but did a good job.
Very spacious and modern rooms, very cool design of public areas and rooms! Unfortunately, we had some difficulties communication with the hotel twice. First, we wanted to learn more about parking and hotel put us on 10 minutes hold and after that they did not pick up the call for more than an hour! Maybe they are busy, but still leaves an impression. Secondly, we called at the reception to ask about the places open for a beer or wine and they simply hang up on us twice. Moreover, there was something with the lock- we could not leave the room without asking for help outside. I’m glad we were not in the rush in the morning. Not sure why is that so haha! Generally great area in the city center and pretty design!
Stylish stay in the heart of Minneapolis. Excellent location and beautiful rooms equipped with a Nespresso machine. Don’t miss the top-floor perks: the Prohibition bar on the 27th floor and the stunning observation deck on the 30th. The brunch at Manny’s Steakhouse is also a must. Highly recommended!
This hotel was underwhelming. It was Valentine's Day weekend. The pictures make this place look big and clean. The original room that we got SMELLED like **** BAD and it looked like someone was just in there because it wasn't clean. Water in the bathtub and hair on the sink. Gross. So I called and asked for a different room. They were nice and moved us right away. Still, a very small room for too much money. Also, best western PLUS Kelly inn.... I didn't understand the name until we arrived. It's like they are 2 hotels squished together.
Nice place to go, transport connivence, grand hotel design, variety of food nearby, can reach any place within 20-30 mins
Very Good
123 avaliações
8.7/10
Preço a partir de
US$ 146
por noite
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8.6/10
Very Good
SStanI would definitely recommend this hotel to people and I would stay here again. It looked like it was newly renovated. The rooms were spacious and clean, and the staff were very chatty and gave us good service. Especially the two guys who worked the evening weekend shifts at the front desk. The location is perfect , parking is in a garage across the street and many bars and restaurants are within waking distance. Very good value for money!
GGuest UserFantastic hotel , perfect location walking distance to shops and restaurants and you are in the center of the city! Friendly and easy check in , clean and modern rooms, will definitely stay there again!
CContrina chaney ChaneyThe first floor, was being remodeled so that put me on the third floor, that room was terrible, holes were in the curtains, it was dark and cold, but the did move me to another room it was good
GGuest UserI have always liked Sheraton hotels, such as those in Shenzhen and Hangzhou. I booked this for my colleagues, and they were very satisfied.
Facilities: The hotel has complete facilities.
Hygiene: The hotel is clean and tidy, and there is no dust anywhere.
Environment: The environment is beautiful, the surrounding facilities are complete, and the transportation is convenient.
Service: The service is warm and thoughtful. Very satisfied.
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