Hotéis Pet Friendly em Cagayan Valley, Philippines

It’s worth it

This is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice. However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change. Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch. All in all it was a nice stay but with very little effort and training it could have been much better.

During my Husband stay only for one day it’s hard to relocate the address may I request put the exact adress because not all driver knows well the hotel is not familiarize…🙃The staff are very good the cleanliness and the surround was Great 👍🏽 amazing experience while staying in Philippines 🇵🇭 Kudos To all the Staff amazing team my husband appreciate you all 😘

Nous avons passé deux nuits dans cet hôtel, une nuit à l aller et une.nuit au retour. Nous avons eu 2 chambres différentes. Il semble que les informations du site ne soient pas conformes avec le prix payé. A l aller, cet immense hôtel était vide, le gardien de nuit nous a placé dans une chambre correcte avec sde (mais sans eau chaude. ) et clim. Le matin nous avons découvert un cadre verdoyant très agréable. Mais nous avons insisté pour avoir le 7petit déjeuner comme mentionné dans la réservation. On nous a dit avoir été surclassés. Au retour, c etait un samedi soir, il y avait une grande fête avec musique forte mais qui s est arrêtée vers 11 PM. Cela ne nous a pas dérangé. Par contre à notre arrivée on nous a placé dans une chambre sans sde ni WC. J a i à nouveau du montrer avec insistance que sur mon bon de réservation il était écrit que la chambre réservée avait une sde. On nous a alors changé de chambre et nous avons même eu de l eau chaude. Le lendemain matin nous avons eu les petits déjeuners inclus mais on nous a précisé qu il fallait payer nos boissons chaudes. Cet hôtel est bien situé car il permet de couper la route de Manille à Banuae. L hôtel devrait revoir les annonces du site pour éviter les problèmes comme nous avons eu l arrivée et les tensions que cela a engendré. Je conseille cet endroit car le cadre est beau.

Everything is good. 🙂They serve yummy breakfast as well. And a quite place☺️