I had a wonderful stay at this hotel. The place is beautiful, peaceful, and very relaxing — perfect for a short getaway. The environment is calm and well-maintained, making it easy to unwind and enjoy the surroundings.
The location is also very convenient, as it is not far from other beaches such as Pantai Kemasik, which makes exploring the area even more enjoyable.
Most importantly, the staff were extremely kind and helpful. I accidentally left my bracelet behind, and they were honest enough to keep it safely and return it to me. I truly appreciate their honesty and excellent service.
Highly recommended, and I would definitely stay here again!
Our check-in and checkout experiences were smooth and easy. Arrived on 7th January after booked a room, unfortunately it was fully booked. Came back on the next day and the receptionist was very polite in explained the hotel rules regarding no smoking, where to park your car, also what time are the check-out time.
They also provide surau for Muslim travellers to pray, so it's muslim friendly hotel to be chosen. During your stays, these hotel are near to several melayu restaurants which is 5 minutes driveway from the hotel. Everything is fine for me. Thank you for the hospitality given especially to the hotel staff, because of this pleasant experience I'll definitely recommend it to my others colleague.
At first glance, the hotel looked very impressive from the outside. During the check-in process, the receptionist was very polite and courteous. Every question was answered kindly and with detailed information about the hotel and its facilities.
The room was very comfortable and well-equipped with a convenient work desk, making it easy for me to complete my work. The Wi-Fi connection was fast, and the bathroom was clean and well-maintained.
My husband also had the opportunity to enjoy the swimming pool provided by the hotel. The pool was Muslim-friendly, which made us feel comfortable and relaxed. In the evening, we decided not to go out for dinner and chose to have the hotel buffet instead. The dining experience was very pleasant, and the food was delicious. We were satisfied with the quality and felt that it was worth the price we paid.
We also booked a package that included breakfast. The breakfast was superb and very tasty, and the staff provided excellent service by clearing the plates quickly and efficiently.
Whenever we visit Kuala Terengganu in the future, we will definitely choose to stay at Hotel Raia again.
Hotel próximo a Kampung China,Kuala Terengganu100% dos visitantes escolhem essa área
AARdika ME2025.10.27
✅ Main Advantages
1. Very Strategic Location
The hotel is located right in the heart of Kuala Terengganu city, near Kampung Cina / Jalan Kg Cina — making it very convenient to reach Pasar Payang, souvenir shops, dining spots, or just take a relaxing walk around.
Many guests have mentioned that the location is “hard to beat” and “super convenient.”
So if you “like staying here because it’s close to Pasar Payang,” this hotel definitely meets that expectation.
2. Charming Boutique Design & Atmosphere
The hotel features a vintage/colonial Malay–Chinese (Peranakan) style with distinctive decorative and furniture details.
Many guests appreciate the beautiful and “Instagrammable” interior design and room decor.
3. Decent Rooms & Good Value for Money
While it’s not a luxury hotel, most guests feel that for the location and price, it’s a great choice. For example, the “Superior King” room starts from around RM190+ during normal seasons.
Reviews generally mention that the rooms are clean and comfortable, providing a satisfying experience overall.
⸻
⚠️ Disadvantages / Things to Note
1. Room Size
Some guests mentioned that the rooms are rather small, especially for two to three people or if you have large luggage.
So, if you’re traveling with your wife and two young children, it’s better to choose a larger room (like the “Deluxe Family”) for more space.
2. Facilities & Minor Details Could Be Improved
• Some reviews said the air conditioning control could be better — the room felt warm even at low settings.
• Limited parking: the hotel provides open-air parking, but spaces are quite few.
• Some rooms have slightly quirky layouts, such as glass bathrooms or sinks placed outside the bathroom.
• A few guests felt that staff service could be more friendly (though this is not a common issue).
3. Family Rooms
If you’re staying with young children, confirm the “Family” room type to ensure it’s suitable — for example, check if there’s any glass wall in the bathroom. Make sure the room setup is family-friendly.
⸻
🎯 Who Is It Suitable For?
• Ideal for couples or small families who want the best central location and the ability to walk easily to markets, shops, and eateries.
• Less suitable if you need a large space, luxury facilities, or ample parking — in that case, other hotels might be more appropriate.
⸻
📝 Tips for Your Stay
• Book a larger room (e.g. Deluxe or Family) if traveling with family for better comfort.
• Arriving early or late? Check parking first — you may need to unload your luggage before parking.
• If possible, request a room with a window, as some reviews mentioned that “windowless rooms” can feel stuffy.
• Bring light clothing or t-shirts, as even with air-conditioning, some rooms felt a bit warm.
• When exploring Pasar Payang or Kampung Cina on foot, go in the morning or late afternoon to avoid traffic and parking congestion.
⸻
✅ Conclusion
In summary, The Payang Hotel is an excellent choice if your top priority is staying very close to Pasar Payang and downtown Kuala Terengganu, while enjoying a charming boutique atmosphere.
With a bit of compromise on room size and a few minor facilities, you’ll still get a comfortable and practical stay in a highly convenient location.
I must stay at grand con hotel if i came to KT. Thanks a lot to the receptionist because give me the early chek in. The room is clean as always. I like the room view of hotel is the drawn brigde. The hotel is also near the mayang mall , the distance just about 5 minute walking.
Overall, everything was good and we had a pleasant stay. The kids were very happy with two waterparks and a big swimming pool, which was a big plus for families.
However, on the first day, there was water on the floor in the room. Not sure whether it came from the air conditioner or due to heavy rain, but it might be good for the management to check.
The location is quite far from the city, so it’s more suitable for those who want to relax rather than go shopping or explore food spots. That said, Pok Nong Ikan Celup Tepung is only about 15 minutes away, which is convenient.
Overall, a nice place for a relaxing family getaway.
Hotel located at the city of Kuala Terengganu. Easy to access to nearly shop. Surrounding with almost familiar bank in town. Clean is superb. Room provided both fan & aircond. Can change to fan when it is too cold. Suitable family with child. Good job.
The hotel is in a good location, surrounded by shopping centers, a beach (I didn't get a chance to swim there), a beautiful promenade where young people enjoy the sunset in the evenings, and Chinese restaurants with delicious food.
The room is small but has everything you need. However, ours smelled of urine, which we couldn't get rid of even after two days with the window open and a fan.
The shower is good, with an socket, towel racks, and good water pressure. Overall, it's fine for a 2-3-day stay; there was no noise in the evenings, and the internet is decent.
If it weren't for the smell in the room, it would have been perfect.
A Pleasant Stay With Good Location N Breakfast
Paya Bunga Hotel is located smackingly next to centre of everything..The bus station,Pasar Kedai Payang and also UTC,making it super convenient for travellers and holiday-makers.Kudos to the hotel’s staff who are so utterly Sopan and Friendly.Thanks a lot for upgrading my room to a bigger one.This hotel is a good choice for those looking for a good variety of breakfast too..and prefer local food.
É um BOM resort, um BOM pequeno-almoço.Gosto do Ambiente, do Grande quarto, do Grande banheiro, do confortável.Eu só vim Durante a manutenção, então não havia gimnasio.
Parecer; não é adequado para viajante solitário a Menos que seja muito corajoso.Ouvi algo durante UMA noite, MAS não há pessoas Na sala depois Da minha sala 😂. Eu apenas ignoro.
Algumas para melhoria;
1) O chuveiro está a ser replantado, precisa de ser substituído.
2) Não há tranqueamento Na porta traseira, é relacionado com segurança.Coloquei alguns indicadores e quando Volto para trás o item é movido.Mas não tenho certeza de que o homem ou o não-humano seja causado 😂. Também Nunca VI ninguém que se aconchegue.
Em geral, é um belo resort.
Muito bom
125 avaliações
8,4/10
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TWD 1.078
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9.2/10
Great
Nice boutique hotel. So comforting. Next to pasar payang. Quite limited number of parking lot
It's normal but it's ok to have a place to sleep and rest for a while. But don't expect anything fancy. The budget hotel is really old-fashioned but it's good to have a coway. The bed is not hard, the shower tap water is fast.
At first glance, the hotel looked very impressive from the outside. During the check-in process, the receptionist was very polite and courteous. Every question was answered kindly and with detailed information about the hotel and its facilities. The room was very comfortable and well-equipped with a convenient work desk, making it easy for me to complete my work. The Wi-Fi connection was fast, and the bathroom was clean and well-maintained. My husband also had the opportunity to enjoy the swimming pool provided by the hotel. The pool was Muslim-friendly, which made us feel comfortable and relaxed. In the evening, we decided not to go out for dinner and chose to have the hotel buffet instead. The dining experience was very pleasant, and the food was delicious. We were satisfied with the quality and felt that it was worth the price we paid. We also booked a package that included breakfast. The breakfast was superb and very tasty, and the staff provided excellent service by clearing the plates quickly and efficiently. Whenever we visit Kuala Terengganu in the future, we will definitely choose to stay at Hotel Raia again.
Everything was great- came during weekdays so there was no many people here, feels like a private resort. It’s an old beach resort, but the beauty caught my eyes. I wish they can make some enhancement, they deserve more recognition. Also, one problem I encounter- requested for them to send me iron, but the forgot to do so. They should have been more alert because there were like, less than 10 bookings on that day. Service can be improved.
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