Old hotel with average service, it's main function is to serve as a convenient location if you have to catch an early flight. The room is comfortable, but if you book the cheaper rooms they will send you to another wing, difficult to carry heavy luggage up to the rooms as the pathway to get there from the lobby is not well arranged with steep ramps.
Hotel próximo a Reforma,Mexico City16.7% dos visitantes escolhem essa área
누누디토토2024.04.28
Hotel was nice , but old .. elevator was not working many times In a day . And there was not enough light in the room . But antique and gorgeous hotel also good location for public transport , convenience I would like to visit again when I visit mexico city
Hotel próximo a Roma,Mexico City40% dos visitantes escolhem essa área
OOstoc2025.04.29
It’s located at a very nice location and you can get to lovely cafes and restaurants by foot.
The room is spacious and clean. However, if they can replace the shower gel and shampoo with better quality one that would be great.
I’d call this hotel is old fashioned hotel but the value for money is out of the chart.
Hotel próximo a Centro Historico,Mexico City8.9% dos visitantes escolhem essa área
GGuest User2024.01.04
It was a superb experience staying at this hotel. Almost everything is perfectly done and I was amazed from the front desk, the cafeteria, the rooms, breakfast services and choices of food. I experienced great hospitality comparing to other hotels nearby. I told my friends in New york and California to book at Zocalo Central hotel if they are visiting Mexico city. The centro historico is a great location where the hotel us located. See you again.
Thanks Zocalo, you are amazingly one of a kind place to stay away from home.
Hotel próximo a Centro Historico,Mexico City8.9% dos visitantes escolhem essa área
TTheJinzaLife2023.09.24
Loved this hotel. Great location to be in Centro. Offered free coffee at the cafe and walking tour with our booking. Breakfast was great with lots of options. Service was perfect. Hotel was beautiful and little touches like the free bottled water fridge on each floor makes a huge difference in amenities. I would choose this hotel every time.
Only downside is having to book the airport shuttle 24 hours in advance but there’s no way to book it other than calling the hotel which is a hassle/burden for a lot of overseas travelers.
Hotel próximo a Reforma,Mexico City16.7% dos visitantes escolhem essa área
LLiumeilizaibaxi2025.01.09
We are a family of three and chose a 60-square-meter suite. The hotel added a bed for us for free. We didn't buy breakfast, but we got a free breakfast on the 22nd floor. The breakfast is rich in variety and very nutritious. If you buy breakfast, you can eat on the 3rd floor. This hotel is very quiet and safe. It is very close to any tourist attractions and convenient for taxis. There is a pharmacy, hamburger shop and supermarket opposite the hotel, where you can buy any product you want. There is a Starbucks and night market stalls downstairs. During the Christmas period, the price of this hotel is very friendly compared to other hotels, We will continue to come back and highly recommend!
The lady at the service desk received me very patiently. The room was very clean and big enough, the facilities were complete, and the network was very good. Unfortunately, I didn't book more time. I will give priority to choosing here next time. ~
I was a bit hesitant when booking this hotel, wondering if it would be noisy being on the street. It turned out to be not noisy at all, as the hotel has two layers of windows, and when they are closed, you can hardly hear anything outside. Transportation is very convenient; it takes less than half an hour to get to Constitution Square on Line 2. The room was very clean, and the sheets were changed every two days. The air conditioner can be set to cool or heat. It is easy to adjust and the noise is very low. The hotel also offers a complimentary breakfast, which you can order from the menu, with a variety of flavors. The hotel restaurant is good and affordable, and no tipping is accepted. It would be perfect if the shower water temperature was more stable.
Hotel próximo a Santa Fe,Mexico City4.4% dos visitantes escolhem essa área
GGuest User2024.04.07
Location and Hotel in general is great! Room city views are beautiful.
Shared amenities with Double Tree, swimming pool has extra cost.
Some personnel attitude a little dissapointing.
Overall a nice experience.
Very Good
159 avaliações
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AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
XXMGSKKThe hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
AAnonymous UserI finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
GGuest UserNice hotel in a great location in Mexico City. I appreciated the complementary breakfast. Clean towels every day. Only downside is that the walls are a bit thin, it may be advisable to bring earplugs as you can hear your neighbours
누누디토토Hotel was nice , but old .. elevator was not working many times In a day . And there was not enough light in the room . But antique and gorgeous hotel also good location for public transport , convenience I would like to visit again when I visit mexico city
GGuest UserLocation and Hotel in general is great! Room city views are beautiful.
Shared amenities with Double Tree, swimming pool has extra cost.
Some personnel attitude a little dissapointing.
Overall a nice experience.
PPabloski 保罗Fantastic Location in Mexico City – Heart of San Ángel & Insurgentes
One of the best locations to stay in Mexico City—especially if you’re visiting the vibrant areas of San Ángel and Insurgentes. You’re surrounded by tons of great restaurants and bars, and right next door is the Metropolitan Theater, which hosts events almost daily.
Transportation is super convenient, with the Metrobus station just outside, connecting you to both the north and south of the city. The UNAM (Mexican National University), the stadium, and even the Chinese Embassy are all nearby—there’s just so much around.
The hotel itself offers great service, cozy rooms, and an amazing staff. They even provide free shuttles, and the driver, Alberto, is fantastic—friendly and super helpful.
Bonus tip: there’s an Italian restaurant downstairs with a buy-one-get-one pizza deal on Tuesdays. Don’t miss it!
Highly recommended for comfort, convenience, and an unbeatable location.
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