The Good:
You cannot beat the location. Being directly connected to Nagano Station is a total game-changer, especially if you’re hauling ski gear or catching an early Shinkansen. The rooms are spacious, quiet, and the staff is incredibly professional.
The Bad:
The breakfast buffet is the biggest letdown. While the quality of the food is fine, the menu is extremely repetitive. If you are staying for more than two nights, you’ll find the exact same selection of eggs, bacon, and local sides every single morning.
Verdict:
Stay here for the convenience and the comfort, but maybe skip the breakfast add-on after day two and explore the bakeries in the attached MIDORI mall instead.
Good location, train station is just opposite.
Nearby also have many F&B.
Cleanliness is good.
Room is not very spacious, it makes me think of Shinjuku Washington Hotel size.
But service is very good, more friendly, and they help us to move the luggage up to our room straight after our bag hv transfer via luggage transfer service.
So when we reach hotel, we just need to check in and go up straight.
There's washing machine and dryer provided with fee, however is a small one.
The lobby is very nice and comfortable.
Will consider to stay here again if I visiting Nagano.
O preço não era tão caro, então não esperávamos muito. No entanto, tudo foi realmente ótimo. Onsen público amplo e limpo. O café da manhã foi simplesmente fantástico - variedade de comidas e tudo muito saboroso. O único ponto negativo é a localização um pouco distante do centro da cidade, mas isso não foi um problema para nós. Ficamos realmente impressionados. O hotel também oferece bebedouros em todos os lugares. Bebidas e lanches gratuitos também estão disponíveis no lounge.
Viajando com 2 adolescentes. Este não é um lugar adequado para eles. Faça o check-in às 15h. Você pode despachar sua bagagem mais cedo. Mas, durante esse tempo de espera, você só pode ir às compras em outlets. Infelizmente, não para adolescentes!
A equipe é boa, mas bastante fixa. Por exemplo, chegamos às 10h30 e um adolescente pediu para usar a academia. Eles disseram que não. É o aniversário dele, ninguém está feliz com isso. No início da noite, descobri que você precisa pagar 2.000 ienes para cada uso da academia e da fonte termal. Acho isso bobo. Você está nos cobrando de qualquer maneira, por que não nos deixa usar e pagar?
Chalé: é fofo e aconchegante, mas extremamente antigox3. Acho que você pode descrever um chalé com vista. Limpo, mas com um pouco de sinfonia natural do lado de fora.
Jantar em bufê: seleção se a comida estava ok. Ocidental, chinesa e japonesa. Mas certamente toda a área é um pouco cara. 9.000 ienes mais 18% de taxas. Se você não tiver escolha, isso é aceitável. Ou você pode escolher comer cedo na área de outlet.
Fonte termal: externa e interna. Ambiente muito agradável, mas você paga 2000 por uso.
No geral, esta área é bem cara. Mas se você está aqui para relaxar, isso deve ser legal, mas com adolescentes eu diria que eles preferem viver em Tóquio como um hotel barato, não isso. Eles não apreciam isso nem um pouco.
Eu ainda aprecio o serviço e a experiência.
Room was extremely worth it's pricing with the cleanliness and you could feel the exquisiteness of the hotel from entering through the main doors all the way to your room.
Walking distance to multiple interesting areas such as Zenkoji Temple and very pretty eateries around the area.
1 extremely disturbing thing was whereby 1 of the huge mirrors by the make up table was right infront of our beds which made my family and I have a paranoid night stay. Other wise everything was top tier!
We loved our stay at Waypoint great property the sauna was outstanding lm, the room was clean & the staff were very lovely & helpful. The check-in process was a little complicated mostly because we had one son that was injured and it was a little time-consuming.
This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.
MORINO OFFICE LIVING é o lugar perfeito para relaxar após um dia de viagem ou trabalho.
Neste casa de campo, você também encontrará instalações, incluindo churrasco e jardim.
O estacionamento está disponível na propriedade.
Localização: Perto da Estação Nagano, bem na Rua Nagano-Odori, a 3-4 minutos a pé. No entanto, o Google Maps nos levou por uma rua lateral, fazendo-nos dar a volta até a entrada dos fundos 😤
Quarto: Muito limpo, os lençóis estavam secos e macios, muito confortável, mas o tamanho do quarto é mais ou menos o mesmo de um típico hotel de negócios japonês 😊
Atendimento: Os funcionários estão sempre sorrindo, fazendo jus à sua reputação 👍. Yuri, que nos ajudou com o check-in/check-out, foi especialmente prestativa; ela ligou para o nosso próximo hotel para reservar um transfer gratuito, muito obrigada!
Comodidades: Há bebidas quentes e frias gratuitas e um micro-ondas perto do lobby à tarde. Guarda-volumes também está disponível, muito conveniente.
Com certeza me hospedaria aqui novamente na próxima vez que estiver em Nagano.
1. Estacionamento - O estacionamento fica atrás do hotel. Eles verificarão sua reserva e lhe darão um comprovante de estacionamento (駐車券). A pessoa responsável pelo estacionamento não informa com antecedência que você precisa levar esse comprovante ao lobby para fazer o check-in. Deixamos o nosso no painel do carro, pois pensamos que indicava que podíamos estacionar ali. Se você estiver viajando com muita bagagem, pode ser bem inconveniente, pois terá que dar uma volta completa pelo hotel para encontrar rotas acessíveis e evitar subir escadas.
2. Procedimento de check-in - O Sr. 三條 nos ajudou com o check-in. Não nos sentimos bem-vindos e tudo pareceu rotineiro e mecânico. Mesmo assim, foi aceitável. Quando perguntamos sobre o comprovante de estacionamento, dissemos que o tínhamos deixado no painel do carro e perguntamos se poderíamos voltar mais tarde para mostrá-lo. Realmente não fomos informados de que precisávamos levá-lo à recepção. O rosto do Sr. Si-條 imediatamente demonstrou desgosto e irritação, e ele revirou os olhos levemente em sinal de desagrado. Meu parceiro correu imediatamente para o carro para pegar o voucher para ele ali mesmo. Isso me chocou bastante, pois eu não esperava que a hospitalidade japonesa fosse tão rude e ninguém nos avisou para levar o voucher à recepção. Ele poderia ter sido mais paciente e lidado com a situação de forma mais profissional.
Também não sabíamos, no momento da reserva do hotel, que era necessário reservar um horário para o café da manhã no momento do check-in. Fizemos o check-in por volta das 19h e só tínhamos disponibilidade para o café da manhã às 6h ou 6h30. Isso pareceu muito restritivo, já que cada pessoa tem hábitos diferentes ao acordar ou planos diferentes para o dia seguinte (parecia que estávamos de volta à escola). Além disso, o tempo para o café da manhã era limitado a 50 minutos. Ter que mudar meus planos completamente só por causa dessa restrição foi ridículo. Eu receberia um reembolso do valor do café da manhã caso não pudesse comparecer em nenhum dos horários disponíveis? Se isso tivesse sido informado no momento da reserva do hotel, eu poderia ter reconsiderado, já que os horários mais convenientes parecem se esgotar muito rapidamente. No geral, o processo de check-in foi agradável e o Sr. Shani foi um dos principais responsáveis por isso. Recomendarei aos futuros hóspedes que o evitem caso vejam outros funcionários na recepção.
3. Os quartos do andar J eram ótimos. Limpos, de tamanho decente, repletos de comodidades e bebidas de cortesia, inclusive as da geladeira. O quarto em si era adorável, em comparação com o que aconteceu no lobby.
4. Café da manhã - Apesar de termos ficado com os horários de café da manhã ridiculamente cedo, a variedade era excelente. Grande variedade de comidas e, se você conseguir uma mesa perto da janela, terá uma bela vista da cidade.
Muito bom
410 avaliações
8,9/10
Verificar disponibilidade
Veja todos os hotéis com Parking em Nagano Prefecture
Explore avaliações de hóspedes de hotéis em Nagano Prefecture
Ver tudo
9,2/10
Great
AAnonymous UserThe best thing about this hotel is its incredibly convenient location. You can see the JR entrance right from your room, which is perfect for those catching early morning day trips (many tour groups meet right by the JR ticket gates). Plus, when you return in the evening, you're right by all the restaurants at the JR station.
The room itself is quite small, but the breakfast spread is excellent.
OO.K. MACI’ve stayed at many ryokans throughout my travels—often making up half of each trip—but this one felt a bit different.
It seemed to be run by just one person, who I assume is the owner. Everything was self-service, which might be understandable considering it was the most affordable option among the ryokans in the area.
Most amenities required an extra fee, such as towels. Payment was made by dropping coins into a basket and making your own change, which wasn’t very convenient—especially since I didn’t carry much cash.
One thing I appreciated was the luggage delivery service. I was able to leave my bag at the lobby before check-out and have it sent to Toyama Station (for about 4,000 JPY, cash only).
What stood out was the creativity in the shared spaces. There were several common rooms designed for relaxing and spending time—perfect if you’re traveling with friends. You could play ping pong, read books, watch TV, or use the canteen, which had a microwave and dishes available.
They even had coin-operated massage chairs and a small fitness room.
However, I must mention two important downsides:
1. Limited nearby dining options – Many restaurants shown as open on Google Maps were actually closed. The only one that was open had extremely slow service—I waited nearly an hour for dinner.
2. Insects—large ones – Unfortunately, I encountered big insects in my room, which made it hard to sleep. (He even provided insect-catch tape for me while introduce the room) I stayed awake most of the night, worrying it might come back—especially stressful since I had to get up early the next morning to catch a bus to Ogizawa.
Minds you, stairs only, need to carry your luggage down by yourself.
Overall, while it offers good value for the area and has unique communal features, this ryokan may not suit travelers who prefer full service, cashless payment, or guaranteed comfort.
HHanaLocation is great, it is just on the main road and by the lake. I remember there was a Lawon convenient store not far away when we drove past. We stayed there for 1 night.
I highly doubt if we were given the wrong room type, as I booked a room that can see the full Suwa Lake, but the room we have got is at the corner. It is because of the cherry blossom season, there are so many mosquitos outside so we couldn't open any window. According to the information provided by the hotel, the mosquitos don't bite human, but create stains on clothings.
Anyway, the room has a private onsen. It was quite small, and look a bit old. The water is very hot, though I couldn't smell any sulfur so it is not a real hot spring. As the windows can't be opened, so it is a quite stuffy inside the bathroom. The room has equipped with all amenities, but no bottled water. The hotel mentioned the water is drinkable from the tab. The room is quite clean and spacious. The mattress is quite nice, it was good for taking a rest after a whole day trip. We chose the meal package (breakfast and dinner). They were both Japanese style with a lot of dishes and options. Food is great. Nagano is not a place that produces meat, so mainly there are a lot of vegetables.
With the price we paid for, the hotel services, food and everything is quite reasonable. However, the hotel is a bit old. Nothing is special other than providing a clean room to sleep.
GGuest UserDO NOT GO TO this hotel if you need vegetarian, vegan, or halal food, or have any food allergies or dietary requirements. The hotel says that they do not cater to these (have enclosed their email response).
It’s a really beautiful property and the Onsen is amazing. The rooms are spacious and comfortable. The dinner buffet spread is huge, but there is nothing hot for vegetarians except lukewarm pizza. Even the fried rice, Mapu tofu, and soups included fish or pork or chicken.
When I requested for something hot for dinner, the chef took chilled soba noodles, added hot water and salt, and gave those to me. For the dinner next day, I spoke to the manager in the morning and I was promised veg hot Mapu tofu, miso soup and something else. But when we went for dinner, the only special dish that had been prepared for us was cold soba noodles with hot water, salt, AND mushrooms. When I mentioned that the manager had promised additional items, the serving staff called the manager, and there was a big disagreement between the manager, the chef and the restaurant staff, and the kitchen staff refused to make anything else.
The hotel is in the middle of nowhere. Even if you take a taxi to the nearest town (Nagiso), it is Yen 50,000 one way fare to get there and everything closes by 5 pm. So either choose a different hotel or bring your own food with you.
GGuest UserThis is a perfect spot in Nagano if you want to take a break before heading to other parts such as Hakuba for skiing . It is literally right at the station and connected via MIDORI where you can buy groceries and with lots of restaurants.
Due to fight delay, we arrived late at night at around 10pm. MIDORI shops were all closed but ht path to hotel still open and we can still find plenty of cafes nearby.
It has reserved Alpico bus to Hakuba right at hotel or you may go to the regular bus stop at bus station 26 for higher frequency of bus service.
Will definitely stay here again if we need to stop over at Nagano. Though the hotel is not new, it’s spacious and clean enough for a comfortable stay .
GGuest UserThis is the first time I stayed at a Hoshino resort. Perhaps my expectations were too high.
Food quality was the best reason to stay here. The restaurant offers an elaborate menu.
The onsen is the next big feature of the hotel. It was not as big as seen in the advertisement. Perhaps wide angle was used.
Location was not great. Not much to do nearby. The free transfers to Omachi helped to kill time if you have no plan to ski at Hakuba.
Service was patchy. Below are two examples:
1) Asked reception about train tickets conditions in general but the response was we are not train company. We know that but would appreciate help in calling into the train company or checking their website in Japanese.
2) Over a supposedly fancy dinner, the server was rushing us to finish by asking us to move unfinished food items from one plate or another by ourselves to make space for the next dish. I would have expected the server to wait for us. On another occasion, the server left the next dish on the table, with lid closed, without explaining what it is. We were not sure if we should start eating or wait. The server came back in a few minutes realizing that she had not explained to us yet and apologized.
With better service and things to do nearby, the hotel will see happier customers.
XXiedianpinghaoleiThis was the hotel I enjoyed most during my trip to Japan (the other two were also very good). It's a newly renovated hot spring hotel right on the shores of Lake Suwa.
Facilities: The hotel offers a one-night stay with two meals, with breakfast and dinner included in the room rate. There's an indoor onsen on the 6th floor and another terrace onsen with a lake view. They have red and white baths, hence the name ”Red and White.” The restaurant is on the 2nd floor, where we serve breakfast and dinner. The first floor is also spacious and clean, with a welcome glass of sparkling water.
Cleanliness: Every room was spotless, especially the onsen area.
Ambience: Because it's located on the lake, most rooms offer a lake view. Our room was the smallest in the hotel, but it was spacious enough for two people (it could sleep up to four). The lake view is a bit off-center, but you can still see a bit. Just across the street from the hotel is the lake, and hotel guests can take a free boat ride. The boats are rarely crowded, and the scenery is truly beautiful. In August, in addition to the famous Lake Suwa Fireworks Festival, there's also a 10-minute fireworks display every evening, visible from the lakeside.
Service: The service was excellent. Mr. Lee (or Li), a Chinese-speaking staff member in the restaurant on the second floor, was truly wonderful. His detailed explanation of the dinner provided a deeper understanding of the ingredients and cooking methods for each dish. After dinner, we headed up the mountain to watch the sunset (the setting for Lake Itomori in ”Your Name”), and since it wasn't easy to get a taxi down, the hotel provided flashlights for us. They also helped us get a taxi the next morning. Overall, this is a hot spring hotel with excellent service.
Highly recommended!
Para reservar um hotel na Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes no campo de pesquisa. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.
Como encontrar hotéis baratos na Trip.com?
Há várias formas de descobrir hotéis acessíveis na Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.
Onde posso encontrar as ofertas de hotéis da Trip.com?
O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.
Como conseguir hotel gastando menos?
Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.
Quantos hotéis estão disponíveis na Trip.com?
Na Trip.com, você pode encontrar mais de 1,5 milhão de hotéis em mais de 230 países ou regiões. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e encontre sua acomodação ideal!
Posso cancelar ou alterar minhas reservas de hotel na Trip.com?
Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas nas páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta Trip.com, clique em "Minhas reservas" e siga as instruções.
Como posso entrar em contato com o atendimento ao cliente Trip.com?
O atendimento ao cliente Trip.com funciona todos os dias. Acesse o atendimento ao cliente no site ou app Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.