Good location, train station is just opposite.
Nearby also have many F&B.
Cleanliness is good.
Room is not very spacious, it makes me think of Shinjuku Washington Hotel size.
But service is very good, more friendly, and they help us to move the luggage up to our room straight after our bag hv transfer via luggage transfer service.
So when we reach hotel, we just need to check in and go up straight.
There's washing machine and dryer provided with fee, however is a small one.
The lobby is very nice and comfortable.
Will consider to stay here again if I visiting Nagano.
Limpo, hotel agradável, ótima equipe, embora o café da manhã não seja em estilo buffet, mas o café da manhã foi excelente. A uma curta distância da estação terminal de ônibus e trem e da área de compras. Eles oferecem vinho de fluxo livre para os hóspedes durante a noite, nós relaxamos na área do lounge e aproveitamos nossa bebida todas as noites.
Provavelmente revisitaremos este hotel novamente.
This is our first time to ski Japan. This hotel was located perfectly with great access to some super beginning facilities. Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment. My wife and I and eight year-old daughter had a great time you so much for the great experience and all the hospitality Perfect Stay. 100%!!!
The Good:
You cannot beat the location. Being directly connected to Nagano Station is a total game-changer, especially if you’re hauling ski gear or catching an early Shinkansen. The rooms are spacious, quiet, and the staff is incredibly professional.
The Bad:
The breakfast buffet is the biggest letdown. While the quality of the food is fine, the menu is extremely repetitive. If you are staying for more than two nights, you’ll find the exact same selection of eggs, bacon, and local sides every single morning.
Verdict:
Stay here for the convenience and the comfort, but maybe skip the breakfast add-on after day two and explore the bakeries in the attached MIDORI mall instead.
1. Estacionamento - O estacionamento fica atrás do hotel. Eles verificarão sua reserva e lhe darão um comprovante de estacionamento (駐車券). A pessoa responsável pelo estacionamento não informa com antecedência que você precisa levar esse comprovante ao lobby para fazer o check-in. Deixamos o nosso no painel do carro, pois pensamos que indicava que podíamos estacionar ali. Se você estiver viajando com muita bagagem, pode ser bem inconveniente, pois terá que dar uma volta completa pelo hotel para encontrar rotas acessíveis e evitar subir escadas.
2. Procedimento de check-in - O Sr. 三條 nos ajudou com o check-in. Não nos sentimos bem-vindos e tudo pareceu rotineiro e mecânico. Mesmo assim, foi aceitável. Quando perguntamos sobre o comprovante de estacionamento, dissemos que o tínhamos deixado no painel do carro e perguntamos se poderíamos voltar mais tarde para mostrá-lo. Realmente não fomos informados de que precisávamos levá-lo à recepção. O rosto do Sr. Si-條 imediatamente demonstrou desgosto e irritação, e ele revirou os olhos levemente em sinal de desagrado. Meu parceiro correu imediatamente para o carro para pegar o voucher para ele ali mesmo. Isso me chocou bastante, pois eu não esperava que a hospitalidade japonesa fosse tão rude e ninguém nos avisou para levar o voucher à recepção. Ele poderia ter sido mais paciente e lidado com a situação de forma mais profissional.
Também não sabíamos, no momento da reserva do hotel, que era necessário reservar um horário para o café da manhã no momento do check-in. Fizemos o check-in por volta das 19h e só tínhamos disponibilidade para o café da manhã às 6h ou 6h30. Isso pareceu muito restritivo, já que cada pessoa tem hábitos diferentes ao acordar ou planos diferentes para o dia seguinte (parecia que estávamos de volta à escola). Além disso, o tempo para o café da manhã era limitado a 50 minutos. Ter que mudar meus planos completamente só por causa dessa restrição foi ridículo. Eu receberia um reembolso do valor do café da manhã caso não pudesse comparecer em nenhum dos horários disponíveis? Se isso tivesse sido informado no momento da reserva do hotel, eu poderia ter reconsiderado, já que os horários mais convenientes parecem se esgotar muito rapidamente. No geral, o processo de check-in foi agradável e o Sr. Shani foi um dos principais responsáveis por isso. Recomendarei aos futuros hóspedes que o evitem caso vejam outros funcionários na recepção.
3. Os quartos do andar J eram ótimos. Limpos, de tamanho decente, repletos de comodidades e bebidas de cortesia, inclusive as da geladeira. O quarto em si era adorável, em comparação com o que aconteceu no lobby.
4. Café da manhã - Apesar de termos ficado com os horários de café da manhã ridiculamente cedo, a variedade era excelente. Grande variedade de comidas e, se você conseguir uma mesa perto da janela, terá uma bela vista da cidade.
This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.
Viajando com 2 adolescentes. Este não é um lugar adequado para eles. Faça o check-in às 15h. Você pode despachar sua bagagem mais cedo. Mas, durante esse tempo de espera, você só pode ir às compras em outlets. Infelizmente, não para adolescentes!
A equipe é boa, mas bastante fixa. Por exemplo, chegamos às 10h30 e um adolescente pediu para usar a academia. Eles disseram que não. É o aniversário dele, ninguém está feliz com isso. No início da noite, descobri que você precisa pagar 2.000 ienes para cada uso da academia e da fonte termal. Acho isso bobo. Você está nos cobrando de qualquer maneira, por que não nos deixa usar e pagar?
Chalé: é fofo e aconchegante, mas extremamente antigox3. Acho que você pode descrever um chalé com vista. Limpo, mas com um pouco de sinfonia natural do lado de fora.
Jantar em bufê: seleção se a comida estava ok. Ocidental, chinesa e japonesa. Mas certamente toda a área é um pouco cara. 9.000 ienes mais 18% de taxas. Se você não tiver escolha, isso é aceitável. Ou você pode escolher comer cedo na área de outlet.
Fonte termal: externa e interna. Ambiente muito agradável, mas você paga 2000 por uso.
No geral, esta área é bem cara. Mas se você está aqui para relaxar, isso deve ser legal, mas com adolescentes eu diria que eles preferem viver em Tóquio como um hotel barato, não isso. Eles não apreciam isso nem um pouco.
Eu ainda aprecio o serviço e a experiência.
Com uma estadia em HOTEL ROUTE-INN Grand SAKU-Sakudairaekiminami-, você estará pronto para relaxar após um dia de viagem.
Descontraia-se no grátis águas termais da propriedade. Para recarregar baterias ou simplesmente relaxar, visite o sauna da propriedade.
Você encontrará um restaurante na propriedade com uma variedade de opções gastronômicas disponíveis.
Neste hotel, você terá acesso a um máquina de venda automática.
O estacionamento está disponível na propriedade.
Distância adequada ao Eki com localização privada e independente. Com estacionamento sem manobrista com taxa noturna de ¥ 1200. Bom café da manhã em estilo japonês no último andar do hotel, com vista para a cidade de Nagano e a estação ferroviária. Bom serviço com bebidas e lanches gratuitos no lobby. Hotel de estilo empresarial muito satisfeito.
The hotel is nestled in the mountains, and the morning views from our rooms were absolutely breathtaking. On a few mornings with light drizzle, a mist swirled around the mountains, making it feel like we were living among the clouds.
There was just one minor issue: the hotel initially wanted to charge 300 yen per person per day simply because it offers a public bath. As I’m not comfortable using such facilities, I didn’t visit the bath at all. However, at checkout, I was surprised to see an additional charge of over 1,000 yen for my family on the invoice. Although the amount was small, it didn’t seem fair to be charged for a facility we didn’t use. After I raised this concern, the front desk manager stepped in and kindly waived the fee.
Aside from this slight issue, my stay was wonderful and thoroughly enjoyable.
Muito bom
47 avaliações
8,7/10
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€ 52
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9,4/10
Amazing
GGuest UserI am a solo traveler who stayed in the room with private open bath. I enjoyed my 2 nights stay. Hotel looks tired and old but it was all good . Btw, you have to use a key to open the door not access card.
I paid for my room with breakfast and dinner. I have a private dining space in a restaurant which I like it. Skip all queue and I dine at the same place for all meals. Dinner was great. Breakfast spread was wonderful too.
I tried the one hour jap massage and it was so good.
There isn’t anyone who can really speak English. The guests are mainly locals.
There is free shuttle to check in and check out.
Overall I give 9/10!!
GGuest UserThis is our first time to ski Japan. This hotel was located perfectly with great access to some super beginning facilities. Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment. My wife and I and eight year-old daughter had a great time you so much for the great experience and all the hospitality Perfect Stay. 100%!!!
GGuest UserFirst of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
BBryce van de LaarFrom the moment you enter Kokuya Ryokan, be prepared to leave the real world behind and fully immerse yourself in the experience. You swap your shoes for slippers at the door and don’t see them again until you leave. You will receive a warm welcome from polite and gentle-mannered staff, get taken up to your beautiful room, and once you’ve changed into your traditional yukata, it’s time to let the relaxation begin. The multi-course dinner will probably be one of the best meals you’ve had in your life, with many unusual textures and flavors to try. The futons are comfortable, and your room is kept toasty warm. There are even skincare products to keep you pampered and moisturized between soaks in the onsen. Honestly, you won’t even need to open your suitcase while you’re there.
The staff will take you through all the logistics when you arrive, but there are some things that might be useful to know in advance.
- The ryokan sends a shuttle to Yudanaka station at about 15:00 to collect new arrivals, so time your journey to take advantage of this benefit.
- The ryokan also offers guests the opportunity to catch a shuttle to the Snow Monkey Park immediately after breakfast the next morning.
- After you leave the ryokan, they will take your luggage down to the coffee shop opposite the station, so you don’t need to worry about those logistics.
- Trains from Yudanaka back to Nagano leave at 12:30 and 15:30.
- The ryokan itself has several private onsens that you can reserve for a 45-minute slot. Because the onsens are on the property, you can go in with your partner or travel companions regardless of gender. It’s a boutique hotel, so you don’t have to worry about not getting access to all the onsens you want.
- The ryokan is on the main road of the Shibu Onsen town. The hotel will give you a key so you can wonder down the main road, visiting any of the public onsens you wish - however, with so many gorgeous and more private onsens in the hotel itself, you probably won’t have time or the desire for this.
- Also, there is a coffee machine in the room! (I was worried about having to survive without coffee, and this turned out to be an unfounded concern).
We had an incredible and totally indulgent time at Kokuya. Experiencing a traditional ryokan is a privilege that you should try at least once if you can. And adding the Snow Monkeys in give the trip a double purpose, making it that much more memorable. The only thing that would have made the trip better is if we had been allowed to linger longer over every course of our dinner.
AAnonymous UserThe best thing about this hotel is its incredibly convenient location. You can see the JR entrance right from your room, which is perfect for those catching early morning day trips (many tour groups meet right by the JR ticket gates). Plus, when you return in the evening, you're right by all the restaurants at the JR station.
The room itself is quite small, but the breakfast spread is excellent.
GGuest UserStepping inside, we were greeted by the iconic stove, and a thoughtful warm drink, which was a lovely touch. The service was very welcoming. The room, for Japan, was quite spacious and even had a balcony, though it was bare in winter. Both breakfast and dinner were extensive. Dinner, which we pre-booked, was a standout with its distinctive and delicious Western cuisine.
BBushuideyueliangI stayed here for three nights. It's a bit of a walk from the train station, but still an acceptable distance. The breakfast selection wasn't huge, but everything tasted good. The front desk staff were very friendly. It's also a short walk to Matsumoto Castle.
AAnonymous UserWe had a wonderful stay at the Mampei Hotel. The hotel is beautifully designed inside and out, the staff are fantastic, and the meals we had for breakfast, afternoon tea, and dinner were all delicious, as were drinks at the iconic hotel bar. Highly recommended and we will definitely stay again.
OO.K. MACI’ve stayed at many ryokans throughout my travels—often making up half of each trip—but this one felt a bit different.
It seemed to be run by just one person, who I assume is the owner. Everything was self-service, which might be understandable considering it was the most affordable option among the ryokans in the area.
Most amenities required an extra fee, such as towels. Payment was made by dropping coins into a basket and making your own change, which wasn’t very convenient—especially since I didn’t carry much cash.
One thing I appreciated was the luggage delivery service. I was able to leave my bag at the lobby before check-out and have it sent to Toyama Station (for about 4,000 JPY, cash only).
What stood out was the creativity in the shared spaces. There were several common rooms designed for relaxing and spending time—perfect if you’re traveling with friends. You could play ping pong, read books, watch TV, or use the canteen, which had a microwave and dishes available.
They even had coin-operated massage chairs and a small fitness room.
However, I must mention two important downsides:
1. Limited nearby dining options – Many restaurants shown as open on Google Maps were actually closed. The only one that was open had extremely slow service—I waited nearly an hour for dinner.
2. Insects—large ones – Unfortunately, I encountered big insects in my room, which made it hard to sleep. (He even provided insect-catch tape for me while introduce the room) I stayed awake most of the night, worrying it might come back—especially stressful since I had to get up early the next morning to catch a bus to Ogizawa.
Minds you, stairs only, need to carry your luggage down by yourself.
Overall, while it offers good value for the area and has unique communal features, this ryokan may not suit travelers who prefer full service, cashless payment, or guaranteed comfort.
Wwuzhi0603Clean and hygienic. Breakfast was just okay, good enough for one day, but on the last day, we skipped it and tried the hotel's dessert instead, which was surprisingly exquisite! The main draw is its proximity to Matsumoto Castle, and even closer to JR Station, making it very convenient for getting around, just about a five-minute walk. Plus, if you turn right out of the hotel, there's a ramen place across the street with pretty good noodles!
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