The hotel no longer offers a free shuttle to the Border Gate (Guanzha). My request for a room facing the park couldn't be accommodated. However, it's quite convenient to walk to the Lighthouse, Lou Lim Ieoc Garden, and *** from here. The rooms are clean and soundproofing is excellent. You have to ask the staff specifically for slippers. It was renovated in 2016, so it has a bit of an older feel, but it's very well-maintained and offers good value for money. The buffet breakfast restaurant has a nice view of the park.
The hotel offers an excellent environment and a high standard of comfort. The front desk staff are exceptionally helpful, providing attentive assistance throughout the stay. Its location is highly convenient, situated directly opposite the Sofitel 16 Ponte, from where one can easily take the local shuttle to explore other areas. Dining options are plentiful in the surrounding vicinity. The rooms are cozy and well-appointed, though guests should note that a refundable deposit of 500 is required per night. Overall, a highly comfortable and well-situated choice for travelers seeking both convenience and quality.
On my second day in Macau, I wanted to experience the charm of the old Macau Peninsula, so I stayed at this Holiday Inn, part of the InterContinental brand. Overall, the experience was good, mainly due to its excellent location; the rest was just average.
There was a slight issue with hygiene during my stay. When I used the restroom, I noticed some black and yellowish stains on the toilet rim – you can imagine what that was.
The room size was quite small. Initially, they gave us a larger room, but we discovered it was a connecting room (a door leading to the next room?!). We requested a different room, and they moved us to one with a solid wall, which made us feel much more comfortable.
However, this new room was even smaller. Once we opened our suitcases, the aisle was completely blocked. The bed was also tiny; two people sleeping in it felt very cramped.
The hotel breakfast was good. Noodles and eggs were ordered via QR code, and the fish cake noodles tasted excellent. For this price point in Macau, getting a hot breakfast is already a real treat.
If you're looking to avoid casino hotels and unreliable guesthouses, this place comes highly recommended.
This hotel has hosted the country's top leaders twice, so its quality and reputation speak for themselves (it's an especially amazing experience if you're traveling with family elders who appreciate historical significance). It's located in Macau's top luxury residential area, offering a quiet environment with excellent views of the Macau Tower. The Liaison Office of the Central People's Government is right nearby, and behind it, up the hill, are some interesting churches. There are also many historical sites in the vicinity, perfect for a city walk.
The only downsides are that it's a bit out of the way (wealthy areas tend to be less central) and not as convenient as hotels with casinos. While there's no direct hotel shuttle, public buses are available. If you come by metro, be prepared for a rather steep uphill walk.
The room was absolutely fantastic! The location is superb, offering views of Hengqin, Zhuhai across the water in Taipa. The facilities are luxurious and complete, and the hygiene is top-notch – truly excellent. The service was also first-rate.
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Choosing Studio City Celebrity Tower this time was absolutely the right decision! I originally booked a room without tickets, but then I found a package deal and bothered Ctrip customer service #JiangJiang multiple times. Thank you for your hard work in helping me switch packages!
I also bothered the hotel's reservation department employee #Karina a few times, and I'm so grateful for your excellent service. You specifically helped me arrange a birthday setup for the room. The hotel housekeeping staff's service was also fantastic, which deeply touched me. I hope you all can maintain this level of service; the future looks bright.
For families with kids visiting Macau, Celebrity Tower is a no-brainer. The rooms come with lots of complimentary snacks and instant noodles! If you have any special requests, remember to contact the reservations department #Karina in advance to arrange them.
I hope the hotel pays more attention to its reservation department staff. This department, which conveys the brand's value solely through voice, deserves thanks for their attentive listening and feedback. I wish all your employees more care and appreciation.
Overall, my stay was very satisfying. The hotel room was easy to find and quite spacious. Danny even helped us with an upgrade! Our luggage was handled by a dedicated staff member who brought it to our room, though it did take a bit of time, about half an hour. When checking out, you can call ahead for someone to pick up your luggage and store it. Owen was very friendly and patiently explained everything. The only thing that could be improved is my friend mentioned the duvet was a bit thin. Also, finding our way to the Grand Canal for late-night snacks often led us astray. I'll definitely be back next time!
We had a great stay here. Nice Christmas 🎄 decorations in the hotel. Staff very helpful with everything. Breakfast was ok (great pastries 🥐) could have some more options like fresh vegetables. Location is nice next to river with walking distance to old center. Pity the casino was closed, seems there will not be a restart of these facilities here. Therefore also less options for shuttle buses (ferry, boarder, etc). The room was good but we had a room with this connection door to another room, where sounds from direct neighbors can be heard through quite well. But overall pleasant stay.
Overall, it was better than expected; not as dated as I thought. There wasn't a musty smell in the room, but the air freshener was a bit overpowering. However, it is an 80s hotel after all, so it's definitely not modern.
Stayed one night in Macau. The hotel location was quite easy to find, and public transport was very convenient. The facilities were also excellent, exceeding my expectations. There's a dim sum restaurant downstairs. I'll definitely come back again!
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9.4/10
Outstanding
UUncle-King❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Choosing Studio City Celebrity Tower this time was absolutely the right decision! I originally booked a room without tickets, but then I found a package deal and bothered Ctrip customer service #JiangJiang multiple times. Thank you for your hard work in helping me switch packages!
I also bothered the hotel's reservation department employee #Karina a few times, and I'm so grateful for your excellent service. You specifically helped me arrange a birthday setup for the room. The hotel housekeeping staff's service was also fantastic, which deeply touched me. I hope you all can maintain this level of service; the future looks bright.
For families with kids visiting Macau, Celebrity Tower is a no-brainer. The rooms come with lots of complimentary snacks and instant noodles! If you have any special requests, remember to contact the reservations department #Karina in advance to arrange them.
I hope the hotel pays more attention to its reservation department staff. This department, which conveys the brand's value solely through voice, deserves thanks for their attentive listening and feedback. I wish all your employees more care and appreciation.
JJushifulvxingrijiThe room was spacious and clean with complete amenities, and all the toiletries were L'Occitane products, which really got me interested. When I checked out, the front desk even gave me a sample, which I loved. It's also quite convenient for getting around; there's a light rail just a few hundred meters away that goes straight to the airport. The only downside is that the toothbrush bristles were too hard and made my gums bleed. 😫
KKai Lee AustraliaThe best and most beautiful hotel accomodation I have ever experience.
Airport pickup by hotel limousine was pre organised to welcoming us at the hotel front door by a dedicated host, leading us straight to the suite, skipping the checkin process at the lobby was fantastic.
Breakfast & dinner at Hampton Court was very luxury, absolutely fantastic.
Communication via WhatsApp was very efficient and respond was very fast.
The best feature in our suite was the massage chair.
AAnonymous UserAn excellent value-for-money hotel. After clearing customs at Hengqin Port, we took a short car ride to the Galaxy area. From there, it was just a few hundred meters' walk across the road to reach the hotel. The Light Rail station is conveniently located right at Galaxy's entrance, making it super easy to get around. The hotel itself is simple but impeccably clean. They even thoughtfully provide power outlets compatible with mainland China plugs, so you won't need to worry if you forget your adapter.
AAnonymous UserI had a wonderful stay at The Parisian Macao and highly recommend it for anyone visiting the Cotai Strip.
The room was exceptionally clean and neat, providing a very comfortable environment from the moment I walked in. I was also pleasantly surprised that my room was already prepared for an early check-in at 12:30 PM, which made my arrival seamless.
Since the hotel is quite grand, I appreciated the friendly staff who proactively guided me to the correct lift lobby in the opposite wing. To top it off, the departure process was incredibly efficient; I used the express check-out by simply dropping my key card into the machine for a completely hassle-free experience.
I look forward to staying at The Parisian Macao again!
00030****We booked a triple room for convenience, but it turned out to be exceptionally small. The window offered a view of tightly packed residential buildings, reminiscent of the old Kowloon Walled City, making it impossible to open the curtains. Despite being a triple room, only two tooth mugs were provided. When we asked the front desk, they directed us to housekeeping, who explained that while three sets of toiletries were given, their policy stipulated only two tooth mugs per room.
Then, in the middle of the night, the air conditioning broke. A technician worked on it for nearly an hour, but by 1 AM, it still wasn't fixed, and we were simply given a fan. At checkout, there was no apology or explanation whatsoever regarding the AC problem. To add insult to injury, upon checking out, we realized one room key card was missing, and they immediately charged us 50 RMB, citing their policy. It really feels like these rules are only for guests!
Mmei_huangCleanliness: Very clean.
Environment: The room was spacious enough and directly overlooked the garden, starting the day off right! 💚💚💚
Spent two leisurely days in Macau, enjoying the Grand Lisboa Palace~~ The French garden here is absolutely stunning! This dreamlike sky garden feels like a secret garden from a European palace. The Baroque architecture beautifully contrasts with the lush green lawns and exquisite gardens surrounding it. It transports you back in time to old movie scenes of aristocratic weddings. Every corner is a fantastic backdrop for photos, and it's definitely become a popular spot for influencers. #GrandLisboaPalace
GGuest UserFacilities: Excellent and very convenient.
Cleanliness: The room was spotless, and the housekeeping staff were very attentive.
Ambiance: The overall environment is lovely, and the best part is the sea view.
Service: Absolutely 5-star worthy.
HHeiWhyWPThe room was absolutely fantastic! The location is superb, offering views of Hengqin, Zhuhai across the water in Taipa. The facilities are luxurious and complete, and the hygiene is top-notch – truly excellent. The service was also first-rate.
GGongshangjiaohuiyuOur trip to Macau was absolutely wonderful this time, and my family and I were very pleased with our choice of the W Hotel. We arrived just after 1 PM, and while there was a queue for check-in, the concierge was very attentive in helping with our luggage, so the wait wasn't long at all. The front desk lady quickly arranged a room for us. The room itself was very comfortable, with a lovely view of the tower. Housekeeping was excellent and always responsive to our needs. My child had some specific requests regarding the internet, and a staff member promptly came to assist. They also asked if we wanted turndown service.
The dinner buffet at 'Tastes' restaurant was fantastic. What really stood out was when my child, who loves lobster, asked if they could make it with butter, and the chef actually prepared it especially for us! A lovely young lady brought it over and even asked for our feedback on the taste. Of course, the chef's skills were superb, and all the other desserts and dishes were delicious, and the ambiance was great too.
Furthermore, the hotel's location is excellent. Just a right turn from the lobby guest elevator, you'll find a coffee shop and a Don Quijote supermarket. Across the street is The Parisian, and a short walk further brings you to The Londoner. This whole area is vibrant at night, making it very convenient for post-dinner strolls and shopping. At check-out, the concierge was equally thoughtful, helping us call a taxi and load our luggage. Macau isn't a large area; a taxi from the hotel to Gongbei was just over 100 MOP, and it would be much closer to Hengqin Port. Overall, the hotel's facilities and service during our stay were impeccable, highly recommended!
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