Hotel Indigo KARUIZAWA by IHG

Very nice hotel with good service. It is very near to luxury outlet with free shuttle bus provided.

Clean and large room with public bath, delicious breakfast and dinner, very close to outlet within 5 min driving time.

Great place for a relaxing holiday! Nice wooden designs. Staff was very friendly and helpful!

We went with my cousin family to this hotel, and we enjoyed its overall atmosphere, design, and comfort. The room size is around 32sqm which is considered very comfortable for 3 people staying in the room. It is considered a new hotel, and it is well located in the heart of Karuizawa town.

Very decent hotel with good services from the hotel staff. Come with onsen & spa facilities as well as large size rooms and bathrooms. Less than 10 minutes car ride from the Karuizawa station, ski centre and the Prince Shopping Plaza. Hotel also provides free shuttle bus services through and forth to the Karuizawa station which conveniently accessible to the ski centre (free shuttle bus services outside the South exit of the Karuizawa station) and the Prince Shopping Plaza (stone throw from Karuizawa station).

Very nice hotel at indigo karuizawa.

Beautiful hotel, very nice staff & suitable for family visit

Great stay at Indigo brand hotels as usual, comfort, decor level are of supreme level However, please note there are no laundry self service rooms in hotel There is a Lawson within walking distance from hotel entrance Would stay in again! Large beds and comfortable stay Great service as well! Shuttle bus service available on schedule

One of the best hotels I’ve stayed in. We visited in early November 2025 during the autumn season, and the beautiful foliage added such a romantic touch to the surroundings. I loved the modern interior, the comfortable bed, and the overall room layout. The hotel looks incredibly romantic at night too, especially with the reflections on the pond. The outdoor onsen was a highlight. It felt serene at night, and the maple trees lit up in the evening made it absolutely scenic. The onsen is located in a separate building, so you do have to walk through the cold, but it wasn’t an issue as the hotel provides thicker robes. If I had to nitpick, the indoor slippers weren’t the most comfortable. We drove during our stay, so getting to nearby attractions was easy. There’s a large supermarket and a pharmacy about 5–10 minutes away, which was very convenient — we didn’t even need to visit any convenience stores. This hotel impressed me so much that it made me look up where else Hotel Indigo has branches in Japan!