Hotéis com Wifi em Rio de Janeiro State, Brazil

The reception staff were wonderful and gave us a very detailed explanation upon check-in. Our room was on the 3rd floor, but the ocean view was breathtaking. Everything in the room matched the photos. However, cleanliness left something to be desired—the floor was dirty, so walking barefoot wasn't an option. I booked a 4-night stay, but housekeeping only came on the 2nd day. After that, nobody even took out the trash. I spent a long time researching hotels and reading reviews before the trip, but even with the cleaning issues, this is the best hotel. I'll definitely stay here again next time.

Wonderful hotel, spacious, clean, airy room, with a balcony facing the street, very attractive, super comfortable beds, super cold air conditioning, strong and warm shower, bedspreads available, TOP pool, large and beautiful on the terrace with a super cool view, and super plentiful and delicious breakfast, I highly recommend the hotel and will definitely return.

The room has lovely views to the beach the staff are very pleasant. I only had one problem with the nutritionist called Juliana that responded to an email I sent to her explaining about my son’s anaphylactic shock to dairy and unfortunately when we got their to the hotel it was her day off but she had no one ready to cater for my son first they offered him an apple and boiled egg and as soon as I spoke to the manager they made him pancakes scrambled eggs gave him biscuits. It was a shame that Juliana did not do her job properly causing me and my partner stress on our first day at the hotel. But next day they where ready for him and he also had a lovely breakfast just hope that Juliana learns how important it is to get ready for costumers that have severe allergies and treats them with more respected. Apart from this incident everything else was spot on I also called their 24 hr service and order my son some pasta to take to our travel back home and everything was perfect.

The hotel is very nice, a real classical beauty. The public spaces and the pool are very nice too, and the breakfast is good. The only thing I really disliked is the Checkin/Checkout process... We lost a lot of time at the arrival, when all you want is get to your room as quick as possible.

Disappointed. I had already been to the hotel once before, but this time it was quite disappointing. Bad service at the pool, very inattentive staff, slow service. At the reception also another pity, very unprepared, lack of education and pride. There was a case where the hotel even apologized to our guests, and it was quite embarrassing. It is not worth the price it charges, nor does it reflect the Fasano brand that is stamped on the facade. To the Fasano Group, I suggest an intervention in the hotel in Rio, as it could tarnish its strong brand of luxury, good service and respect for the customer.

This is an extremely impressive hotel i have ever experienced. The most impressive aspect is the service and Diego is a legend! Everything you need can be solved and managed by Diego super, professionally, systematically, precisely, prompt and warmly, just like magic and miracle. if I could score higher, I would have given triple so high as full score for Diego's service! I am really really glad to recall the days in this hotel!!!

The hotel is getting better, the internet and breakfast is a delicious one. It is simple , but clean , well located and a friendly team .

Hotel location is actually in Rio, the advantage is that the opposite is the sea, the scenery is very good, the service is also very good. The only problem is that the breakfast is full of flying insects, meat and bread jam, it is impossible to swallow.

Very friendly staff, nice hotel. I booked a suite for one night, the room was clean although it could use some refurbishing. One window didn't lock, so the noise from the street was constant. Located in a street with some stores, but not an area where you feel safe walking around. No toiletries included apart from s soap and shower gel/shampoo. Coffee machine in the bedroom with 2 coffee pods. I couldn't see a menu anywhere, assumed these were complimentary, as in most hotels where you rent a suite. I was surprised to be charged 1.5 USD per capsule on checkout, and that there was a QR code informing me of this in the room. I couldn't find it anywhere though. All in all, great staff, but there is definitely a much better price to service/location ratio than this hotel in Rio

We booked this hotel in Nov at an inflated price of $1500 USD for 4 nights assuming there'd be rooftop access on NYE since the hotel website didn't call out a ticketed event for that night. When we arrived, the staff told us it was in fact a ticketed event for an additional $300 USD. Perhaps our oversight but we scowered the website before booking at such a high price and it wasn't there. The manager was very helpful in accommodating a cancellation if needed, ultimately we were too tired to pack and unpack again and waste another day in transit so we stayed and bought the tickets. Check in is 2pm. We arrived at 1pm and they said they had a room for us. It wasn't ready so we went to the pool where again, service was wonderful. Front desk gave us a tour of 2 rooms to choose from which was great, but then msgd me and said they'd have a diff room ready at 2:30. We went down at 3pm and the room changed yet again and the new room still wasn't ready. We got a room with no apologies at 4pm. The room was standard. Strong cleaning smell but decent. The shower hose didn't stay in place. The shower drain did not work at all - we had to kick the water to the corner each time for it to drain or pools of water stayed until the next day. The sink also didn't drain. The toilet stopped flushing. We had a plate with one chocolate on it from NYE which by the next day was covered in ants. We are very tidy girls and give some grace for older hotels to have some flaws, but the experience for the price we paid made us appreciate the airbnbs we'd stayed at before checking in here. Location is great, gym and pool are great, but not worth the $ for NYE or Carnival.