O hotel NH Collection München Bavaria, anteriormente conhecido como NH München Deutscher Kaiser, funciona no primeiro arranha-céus de Munique e continua a ser um dos edifícios mais altos do centro da cidade. Está no local perfeito para o turista visitante, já que se situa no coração da cidade e a uma curta distância a pé da Karlsplatz, da câmara municipal na Marienplatz, das Caves Augustiner e da Hofbräuhaus. Os hóspedes desfrutam de ligações fáceis para o aeroporto e pela cidade, com a estação ferroviária situada a poucos passos do hotel. Com 219 quartos, o NH Collection München Bavaria é um espaço confortável e contemporâneo onde poderá descontrair, e que oferece Wi-Fi gratuito por todo o hotel. Todas as manhãs servimos um delicioso pequeno-almoço, que poderá degustar no terraço exterior durante os meses de verão. Temos uma enorme oferta com opções para todos os gostos, complementada por várias bebidas quentes e frias. Para aperitivos e verdadeira cerveja bávara, dirija-se ao bar, onde também poderá conhecer as últimas notícias do desporto. O restaurante disponibiliza serviço de quartos. Podem realizar-se atividades numa das nossas 12 salas de reuniões com capacidade até 170 pessoas; se pretender impressionar, experimente o SKY16 no 16º andar.
"I stayed here for 3 nights and honestly, I’m very disappointed.
Let’s start with the positives: the location is excellent. Right opposite the train and metro station, Lidl & Rewe supermarkets nearby, and just a straight 15‑minute walk into the old town. Super convenient.
But unfortunately, that’s about it. Service was really flat — communication with reception was very standard, nothing warm or welcoming. The room itself was on the small side (clean, yes, but definitely not spacious).
The real disappointment: water policy. The hotel only provides ONE small bottle of water per day per room. That’s for two people. On my first day, I asked reception for an extra bottle — they told me to go to the bar. Fine, I got one there. On the second day, since we skipped housekeeping, there was no water refill, so at night I went to the bar again to ask for another bottle. This time the staff told me I had to pay.
I was completely shocked. A 4‑star hotel charging €200 per night… and they won’t even provide guests with a simple bottle of still water? I’ve stayed in so many hotels across Europe and this is the first time I’ve encountered something like this. Even more absurd, the hotel leaves free apples at reception and offers unlimited water at breakfast — but refuses to give guests a bottle of water to take to the room? Ridiculous.
This policy really ruined what could have been a good stay. For a “collection” hotel brand, I expected much more in terms of service and hospitality. Sadly, I would not recommend this hotel."