Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em18 fev. 2026
Ilia(伊莱)
Well, first of all this is really wonderful place!
The hotel is very new and tidy, has a huge place to walk around (they call it meditation garden). Rooms are big and cozy and very stylish. Also there is a hot spring, but I did not go, because we went to Yushui hot spring.
The breakfast is good. It’s buffet type with mostly Chinese dishes, but also has some western food. For kids they also have playground with ball pool.
The location is a little bit far from bamboo forest and yushui hot spring (i mean far to walk). We were there during Chinese New Year eve, so call a didi was a challenge. However hotel provide us a car with a driver who send us to the bamboo forest.
Will I recommend this hotel - YES
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Preço por noite a partir de:SGD 1.200
Publicado em19 fev. 2026
Usuário convidado
我們一大家子入住,房間有地暖非常舒適,客廳很大,還有自動麻將桌,長者小孩都玩得開心。入住前管家甘婷就提前聯繫我們,入住三天裏衹需要聯繫她,她都可以安排好,回覆也很及時。酒店吃飯的選擇也不少,菜品都還不錯。早餐特別豐富。以後還會帶家人來。
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Preço por noite a partir de:SGD 412
Publicado em14 mai. 2025
Great Traveller
💯The lady who checked us in on Day 1 was very good, but the staff did not wear any name tag so I can’t remember her name. We found that she is the only one who was prompt and alert to guests needs. She helped upgrade us to a room that is more handicap friendly, as my husband was on crutches. She also helped us order takeaway using her private mobile phone when the restaurant on site was closed for lunch as we had no china mobile phone number to order take away.
💯The location is great by the lake and near the Tianmu Lake scenic park.
💯Outdoor hot spring staff on duty are attentive and polite. She even instructed the buggy driver to the nearest point to pick us when she noticed that my husband had difficulty walking. However the buggy driver did not pick us from the recommended point as she gave the excuse that her buggy driving skills are not good enough. Therefore we had to walk a longer way to be picked up, which puzzled everyone as there was more than enough space and a road for buggy entry….
❌ Not enough staff, especially at dinner and breakfast. Food is slow to come at dinner even though we pre-ordered. Waited 30 mins and more. Staff are loud clearing the crockery, and had no sense of regard for those still dinning.
❌tour groups arrive in the evening by the bus load. The hotel did not feel premium with the crowd who were very loud.
❌the private hot spring in the room only had a fixed temperature of more than 40 degrees which made it very uncomfortable when the external temperature is more than 30 degrees. The solution was to mix it with cold water via tap, which was very slow and impractical. The hot water needs to be filled up by the staff, and you have to call them.
❌not suitable for those with difficulty walking or elderly. ideal to have your own car.
🤔Overall, I did not feel that I made a good choice with this booking. There are others private hot spring room near Yu Shui hot spring / Bamboo sea area for a better value and premium feel.
🫥I would also caution against the 100 yuan fish coupon - it is a discount coupon to offset about a third of the price of the dish, not a complimentary coupon for a fish head casserole.
I did not receive the welcome gift so I can’t comment. The public hot springs has 4 pools.
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Preço por noite a partir de:SGD 214
Publicado em19 ago. 2023
Usuário convidado
The service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there.
The hotel package we took included the hot springs, spar and breakfast. It was worth it.
The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴.
So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake.
Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel.
Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place.
Best service ever. Keep up the good work!!!
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Preço por noite a partir de:SGD 126
Publicado em7 out. 2025
Usuário convidado
Our stay at Quchan Inner hotel was a wonderful experience, everything was top notch, staff were very friendly and helpful, room was amazing, hot springs super relaxing. The environment was beautiful, we enjoyed our stay so much, and would definitely recommend it! Special thanks to general manager Michael, he always made sure we have everything we need, and recommended visiting the gorgeous Fo Guang Shan Great Enlightenment Temple! We'd definitely come back here!
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Preço por noite a partir de:SGD 189
Publicado em24 mar. 2026
spaghetti076704
整個親子行程體驗比想象的好很多誒~一開始打電話給前台問一些問題感覺前台非常不專業,感覺可能這個度假村不大行,結果實際體驗下來倒是還不錯的~
管家是艾力,提前加了微信,也非常及時回覆我們所有的問題~雖然別墅區去哪裡都要接駁車,但是基本都不需要等,提前幾分鐘羣裏説一聲,很快就到了~
度假村裡活動很豐富,手作有幾種選擇,很快就能做好,含金量比較低,我們做了扇子,錯過也不可惜~
馬路隔壁牧場蠻可愛的,有小羊,羊駝還有小兔子,可以買胡蘿蔔喂~
松果酒店門口有個無動力遊樂場,週六下午小盆友挺多的,小盆友們都玩得很開心~
蹦床樂園衹能兩個人進,小朋友也很喜歡,説第二天還想去😂😂
温泉我們是晚上去的,裏面人不是很多,竟然還有麻將池,牌是齊的,還能直接搓麻將,真的滑稽。。
我們定的別墅兩居室真的太適合帶小孩來了,兩個小朋友都玩瘋,如果天熱一點還有個單獨的游泳池可以用,就更完美了!
下次再來吧哈哈~
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Preço por noite a partir de:SGD 376