Hotéis com estacionamento em Jacarta

A sala era Muito espaçosa para duas pessoas.Grande seleção para o pequeno-almoço de buffet de Ala carte, com Grande latte de popcorn. Então a piscina TEM UMA Grande visão Da cidade com piscina de comprimento completo e jacuzzi. A recepção e o pessoal estavam amigáveis e acomodados, e gostaria de voltar se eu ficar novamente em Jacarta.

During my stay at Shangri-La Jakarta I faced several issues that, unfortunately, overshadowed the overall experience. I arrived early for check-in, around 13:20, while the official check-in time is 14:00. The front desk staff spent quite some time processing my registration, checked the availability, and told me that my room was ready, but that the key card could only be issued after 14:00. I was asked to wait and was assured that either someone would come to me, or I could return to the desk at that time. I waited until 14:00, but no one approached me. At around 14:05 I went back to the reception. The staff member who had originally checked me in was already busy with another guest, and a different employee started assisting me. He began the whole check-in process from scratch, which felt strange, and it quickly became clear that the room that had initially been mentioned was no longer available and that a new room was being assigned. After I expressed my dissatisfaction, the staff offered an “upgrade” from a Deluxe Room to a Horizon Club Room as a way of compensation. In practice, however, the new room was on a lower floor and did not differ in any noticeable way from the Deluxe category in terms of layout, view or amenities. The benefits of the Horizon Club were not explained to me, so I did not actually use any additional services. As a result, the so-called upgrade felt more like a formality than a real improvement. The condition of the room itself was generally good. The air conditioning was quiet, there were no unpleasant smells from the bathroom, and the room looked clean and well maintained. A serious concern for me was the drinking water provided in the room. Large glass bottles were supplied regularly, but the water in them had a strong smell of chlorine and was simply not suitable for drinking. After the hotel contacted me asking if I had any comments, I mentioned this issue. Only then did they start bringing smaller bottles of water that no longer had this smell. This creates the impression that guests are initially given water of questionable quality and that the problem is addressed only when someone complains. Another recurring issue was the smell of cigarette smoke. My room was non-smoking, and the floor was non-smoking as well, yet from time to time the smell of tobacco appeared in the room, most likely coming through the ventilation. After I reported this, an air freshener was placed in the corridor, but it was removed the next day, and the smell returned. It gives the impression that someone is smoking in areas where it is not allowed, and guests are affected by it. Breakfast was also disappointing. The restaurant where breakfast is served is organized in a very inconvenient way: you are first shown to your table, but the buffet stations are arranged rather chaotically, so after walking around to get food it is easy to lose track of where your table is. Navigation is not intuitive, and the overall atmosphere is not very comfortable. The food itself did not seem particularly tasty and appeared to be more focused on Asian preferences than on a broader, international audience. I also visited the lobby restaurant. I tried several dishes there, including a bolognese pasta that was frankly not very good. For comparison, in the nearby shopping mall you can find places that serve the same dish in a much better way and at a lower price. If you look only at the condition of the rooms, the hotel appears to be of a good standard. However, the level of service, the breakfast experience and the overall value for money, in my opinion, do not match the status that the hotel aims to project. The price of the stay feels high compared to other similar hotels in Jakarta, where both service and food quality can be better while the rates are lower.

while it is worth noting that the hotel location is near to grand indonesia & plaza indonesia, I am a bit dissatisfied to the fact I waited 1.5hrs to get my room. I arrived around 4pm++ (keep in mind the supposed check in time is at 3pm), I only got my room at around 5.30pm after complaining. The room was not ready at the time and my family (with elderly) has already been so tired waiting. All in all, I wish they can at least improve this part but a thumbs up for a good hospitality.

Room looks pretty old, but it is maintained well. Spotlessly clean. Great value for money and situated in the heart of Jakarta. Easy access to Casablanca mall. Just short walk away from the hotel. Breakfast buffet is okay. Loved their ginger tea, but lacking some varieties for vegetarians. Coild improve vegetarian options. Overall, had a pleasant stay with friendly and helpful staffs.

Aircond cold enough at all area. Very nice hotel to stay. Only location in city traffic jam. Good price for this standard.

Stayed this hotel due to full house at Harris. Location wise not so good as nothing much nearby. During my stay, the hotel was packed with students and children and the noise level is so much high even past midnight. Room sound proofing was almost 0. Will not stay again unless no other choice.

There are a lot of places to go if you stay at this hotel. My family and I were so happy and enjoyed it Breakfast was super delicious and there were so many choices to choose from. At night we can go riding with the ebike outside the hotel which was so good to explore the area of Ancol.

Place was nice and tidy, had everything we needed including kitchen appliances, utensils, and all other amenities. I’d recommend it over some of the other pricier hotels in that area.

The hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.

Located somewhere in central jakarta so it’s easy enough to travel around. The room is large which is great and the staffs are also really nice and helpful. Unfortunately, there was a mosquito on my first night there and the water filter did not have water on our last day. Overall, really nice place to stay.