Hotéis de luxo em Dalat

"The buildings still look new , garden and flower so nice and colorful. The place is very attractive also, I’m very like Yoghurts during breakfast time. Staffs are friendly and active."

"Very close to Da Lat Night Market, with plenty of small shops to explore nearby on foot. It's also just a few minutes walk through the back alley to Sunny Spa, a famous local chain for massage and hair wash. The breakfast selection is extensive, and the hotel staff are all very enthusiastic. Having a laundry room is a great bonus. The grilled rice paper and avocado ice cream at the night market are both delicious."

"Recentemente me hospedei no MerPerle e tive uma experiência, no geral, agradável. O quarto era limpo, bem projetado, novo e bem conservado. No entanto, uma desvantagem foi o nível de ruído. Meu quarto ficava de frente para a rua e era bastante barulhento. A porta de correr para a varanda não oferecia muito isolamento acústico, o que às vezes dificultava o sono. Se você planeja se hospedar aqui, recomendo ficar em um quarto que não fique de frente para a rua principal."

"Pros: It's a small standalone villa on a hillside, offering an expansive view of Da Lat from the garden. The outdoor garden and the two public lounges were the most satisfying aspects. The staff immediately helped with luggage upon arrival and provided service with a smile. Cons: The room was small and had no balcony. The hot water system was very unstable; it needed to be continuously on, otherwise there would be no hot water. After one person showered, another had to wait a while, which was a significant drawback in Da Lat's 15-degree Celsius nights. I contacted the front desk to explain the issue and requested staff to check it when I was out the next day. However, at 10 AM the next morning, a male engineer first knocked loudly, then directly swiped his card and entered the room without any prior phone call or communication! I don't understand what the in-room phone is for, nor how internal communication works. At this point, my experience was at its lowest. I had previously encountered hot water issues at the newly opened M-series in Hanoi, and this was the second time. I'm puzzled how this hotel earned its five-star rating. Both the hardware and software, inside and out, and down to the details, are at best comparable to a HUAZHU JI Hotel. While a lot of effort is evident in the decor and public areas, the subpar basic infrastructure is truly disappointing. The hotel has no restaurant and does not offer breakfast. Only coffee and tea can be ordered in the lounge area. To eat, one has to walk to a nearby cafe or drive to the city, which is very inconvenient. Finally, I'd like to thank Trip.com customer service for actively following up, handling the complaint, and arranging a refund, especially when the hotel was slow to respond. I always choose Trip.com because I feel secure knowing there's always someone to back me up."

"Luxurious hotel with gorgeous façade, brilliant lobby area, spacious guest room full of amenities. Abundant breakfast offering variety of local specialties. Very helpful, attentive hotel staffs have made our stay comfortable and enjoyable. Fully satisfied and deserving of a comeback!"

"Tranquil but very close to the city. The staff were friendly and accommodating, and the room itself was exactly as we hoped. Lovely pool. Highly recommend staying here!"

"This hotel is absolutely luxurious and magical! 🩷 The Gothic Renaissance design is stunning, with every detail screaming five-star quality. Our room was spacious, incredibly cozy, and beautiful, all crafted from wood. The bathroom and fixtures were perfect. The electronic toilet was super convenient, and the shower was lovely. The bed was ideal – large and fluffy. Definitely get a room with a balcony; you'll adore it! 🩷 Upon arrival, we were greeted with a complimentary delicious cake and fresh fruit. The staff were very attentive, and the housekeeping was top-notch. If you stay here, you'll never regret it. A hotel like this, with such beauty and quality, is a rare find. You won't want to leave afterward; it's just too comfortable. The thermal rooms and sauna are so beautiful, meticulously designed to ensure a wonderful retreat. Breakfast is à la carte, and the barista makes excellent coffee. And the pastries, oh, they're divine – you absolutely have to try them. There's no exaggeration in my review. Even the gentleman who greeted us was wonderful; he helped with our luggage and was very attentive, showing us to our room. Everyone here smiles and is genuinely happy to see you. The mini-bar even stocked rare and delicious imported beer. Renaissance-era paintings are everywhere. The entire hotel's design will surely captivate you. We frequently visit Da Lat, and this hotel has truly captured our hearts. 💔 We will definitely be back. Thank you! 🩷"

"A classical dame that needs a lot of maintenance. The breakfast offers a wide variety of choices. The room furniture is outdated and the bed is out of support. The fresh air and environment is good. The staffs are friendly."

"Khách sạn chưa hoàn thiện xong và nhiều hạng mục còn đang xây dựng, nên sảnh bụi và ồn. Tuy nhiên phòng ốc sạch sẽ và bữa sáng đa dạng. Điểm trừ cực lớn là thiếu biển chỉ dẫn vào sảnh A, sảnh khách sạn bị khuất và không có định vị chính xác khiến cho việc đặt xe taxi khó khăn. Cần khắc phục."

"Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise."