Hotéis Hot Springs em Sucheu

The guesthouse is located on Hengshan Island, and you can drive directly onto the island. You need to change into slippers upon entering, and the hygiene is excellent. The rooms have a Japanese style, and stepping inside is breathtaking—the huge floor-to-ceiling windows overlook a terrace facing the mountains and sea, offering panoramic views of sunrises, sunsets, and a sky full of stars—simply romantic! The private hot spring bath is also very comfortable. The rooms are well-heated, and the butler service is exceptionally attentive, promptly resolving any issues and even enthusiastically recommending renting tricycles on the island, which would be great fun for families with children. It's a perfect place to relax and unwind; I'd definitely come back again.

It's a great house in an awesome location. However, it has not been looked after well. It's quite dirty (spinning webs in the room, toilet in the reception area is being used as ayi's cleaning room or where she would look after her personal hygiene - comb and cleaning utensils/towels placed on sink) and even though you can see some staff from time to time, they don't feel keen to interact with you. All the activities that we were sent, were not available (animal feeding - no animals, wine tasting - no wine) or we had to find out how to do them ourselves (drawing - most of the pens were dry. sunset walk - no one could efficiently explain where to go or point out direction on map). Lunch and denu menu is the same and very limited (also fries were sold out after the first night we stayed there), there were no cool drinks available. At breakfast menu there was a station where staff should make fresh fried egg but there was no staff. No one asked if we wanted tea or coffee or was there to help with anything. In the morning, the table was still the same like we left it after dinner. All in all, it was very chaotic and felt more like an airbnb than a hotel experience.

I made this trip for my family to have a nice and quiet escape from the city to enjoy the Spring festival and it was a brilliant idea. It is situated in the middle of lake Taihu and not so far away from Suzhou city center either. Very peaceful environment and extremely friendly staffs, highly recommended for those who want to spend a nice and quiet relaxing moments with family.

The hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests. The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries. Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower. The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums. In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs. Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me. But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.

Good environment. Nice Tai Hu Lake View. Swimming pool nice. Gym also nice

Totally recommend this amazing place . The service was on top level. Nature & mountains give you feeling of sweet escape from megapolis. The view during breakfast is makes you feel peaceful & calm. Totally recharged our batteries. Hot Springs you need to pay separately but it makes sense. Special thanks to the administration of hotel , the lady surrounded us with all kinds of help so we can feel totally safe even we don’t speak Chinese

Our stay at the Novotel Suzhou was nothing short of memorable! From the moment we arrived, we were greeted with warm smiles and exceptional service, which set the tone for an amazing experience for our entire family. The hotel itself is beautiful, with a modern yet inviting ambiance that instantly made us feel at ease. We were particularly impressed by the range of facilities that catered to everyone in the family. The hot springs were a highlight for us, providing a tranquil escape and a perfect way to unwind and rejuvenate. The water was just right, and the surroundings were serene, adding to the overall relaxing atmosphere. The swimming pool was also a big hit, especially with the kids. Spacious and well-maintained, it offered plenty of room for swimming, splashing, and simply having fun. The kids’ playground was another wonderful feature that our children absolutely loved. It was well-designed, safe, and filled with engaging activities that kept them entertained while we enjoyed a bit of downtime. Food at the Novotel Suzhou was a true treat! The morning brunch had a diverse selection of delicious items that catered to all tastes. Everything was fresh, flavorful, and beautifully presented, making each meal a delightful experience. We looked forward to each dining experience, knowing there was something new to try and savor. The afternoon brunch was another stand-out feature. It was a luxurious affair with a mix of international and local flavors that kept us coming back for more. The chefs clearly took pride in their craft, and it showed in every dish. Overall, our stay at the Novotel Suzhou was filled with wonderful moments, from relaxing in the hot springs to enjoying family time at the pool and playground. We couldn’t have asked for a better place to create lasting family memories, and we’re already looking forward to our next visit!

The hotel was located at the lake with an amazing view. The rooms was really nice and super clean and the mattress was really comfortable to sleep very well. The facility of the hotel was nice and very stylish, all in white and modern. The hotel was really lovely. The only thing that is really not good organised, there is no food except breakfast and afternoon tea (in that case fruits). We needed to order from a delivery service (only Chinese food available and it's was not really good). A hotel located at that wonderful place with that high price should have basic foods at the restaurant.

A família escolhida, e o Resultado FOI colhida com maior surpresa!A manhã Pode ver o sol nascer e a beleza, e fotos de cartão também são especialmente exibidas.A água quente de Wheat Separa-SecA, vem rapidamente, o banho é super confortável, e a Sopa privada Pode ser limpa.A área de paisagem está Muito perto, e há doze minutos de carro. O Chefe também NOS atualizou gratuitamente o Tipo de quarto, NOS ajudou a planear atracções turísticas e recomendou a introdução de atrações.As instalações de entretenimento popular também têm tudo. Observando o Vento do Lago, o panorama noturno, sentimentos diferentes, devem ser elogiados por Cinco estrelas, e VAI jogar novamente Da próxima vez.

great little getaway for a night. We used the public hot springs, which had a good few to choose from and wasnt overcrowded. I would recommend to the hotel and other hot spring hotels, that they keep kids from splashing and to use the actual swimming pool even if its cold. Guests come to relax. Not to participate in hot spring kids swimming lessons. But everything else was good. There was also no restaurant available. We were taken on a short walk out of the hotel to a restaurant which seemed to be the only thing available. We only really went for the hot springs and luckily we had a private one that we could finally relax in. Would recommend.