Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em3 set. 2025
Jenn_Ip23
5-Star Experience at INDIGO Jinji Lake:
⭐⭐⭐⭐⭐
My stay at INDIGO Jinji Lake was nothing short of magical, thanks to the outstanding service of Scott, our dedicated concierge. From the moment we arrived, Scott went above and beyond—personally greeting us with warmth, upgrading our reservation to a panoramic-suite with floor-to-ceiling views of the iconic Golden Rooster Lake and the Suzhou Ferris Wheel, and ensuring every detail of our trip was flawless. His proactive approach and genuine enthusiasm made us feel like VIPs.
The suite itself was a standout: sleek modern design blended with subtle Suzhou-inspired elements, while the lake-view bathroom offered breathtaking vistas day and night. Scott even arranged a private stroll along the lakeside and recommended hidden gems nearby.
Why I’d Return:
• Prime Location: Steps from the Ferris wheel, art galleries, and vibrant dining.
• Luxurious Amenities: A 24-hour gym, chic pool, and tech-forward rooms.
• Unmatched Service: Scott’s attentiveness turned a great trip into an unforgettable memory.
If you’re visiting Suzhou, INDIGO Jinji Lake—paired with Scott’s stellar hospitality—is a must!
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Preço por noite a partir de:INR 10.757
Publicado em4 mai. 2025
Irina Shcheglova
We really enjoyed our stay! A lot of things to do: walking, swimming, visiting Tongli old town. Also, we really liked the buffet dinner at Western restaurant.
Just one recommendation: go to Tongli old town around 9 am as it is not crowded and you can enjoy the place :) you can take a hotel buggy which leaves around 9 am.
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Preço por noite a partir de:INR 9.327
Publicado em10 jul. 2025
Usuário convidado
Best hotel service throughout my trip in China this time! Hotel staff are really attentive, friendly and helpful.
They patiently answered my questions, helped me carry my luggage to the room, helped us book a grand canal boat trip (near the Confucius Temple) and drove us to the location and waited until we finish the boat trip and drove us back to the hotel.
No telephone in the room, so make sure to add the hotel wechat to communicate with staff.
They also helped me visit a silk mini museum/factory/store, since I wanted to buy a silk quilt (again they drove me to location, waited, and drove me back to hotel). Very happy, since I successfully bought a 5 pounds-weight silk quilt (equal to 2.5 kg of silk) for a good price! I've tried the silk quilt at home, very soft and comfortable, and had a very good night sleep.
In front of the hotel there is a road construction (government project), so when I left for airport, staff again drove me to the main street and waited until my didi car arrived.
As you can see in the picture, the hotel is really pretty. It was converted from a historical mansion. The hotel is next to pingjiang road, so don't be surprised if in the afternoon there are street photoshoots (girls in hanfu and photographer) in front of the hotel.
Bed was comfortable, and there is a wide sofa next to the window. The room is equipped with coffee machine, and there is an air purifying machine so you can drink water from the machine (can be set for warm, cold, or hot water). There is a mini refrigerator with beverages, mostly free for drink (milk, soda, water), while for beers need to purchase. They also gave a welcome fruit and biscuits in a basket. The room key was very pretty. Bathroom was divided into 3 parts (WC, wash basin, shower room) and also really pretty. When I left, they still gave me a packet of souvenir containing Suzhou's snack (nut, preserved fruit, biscuit, etc).
For breakfast, staff will ask your preference (chinese or western style). I chose chinese style and they provided noodle, pork, etc. Very delicious!
Staying in pingjiang road is very convenient. Many attractions are in walking distance (from several meters to 2 km), such as pipayu performance, kunqu museum, humble administrator's garden, etc. Many performances nearby in the afternoon and evening that you can choose.
Overall I really in enjoy my stay in this hotel. Will stay here again if I visit Suzhou in the future. Thank you!
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Preço por noite a partir de:INR 15.850
Publicado em19 nov. 2025
C. P. Lee
I found this hotel by chance after learning that the one where I was originally wanting to book was sold out for my dates. I guess it was luck, because this place is so beautiful and calming. The pictures do not lie! I booked one of their top floor rooms, but I didn't realize that I would be navigating a short but steep step of winding stairs to access it. (Elevators are between the 1st and 2nd floor guest rooms only.) Even as a relatively able person, I still took my time going up and down the steps. The room itself is nothing short of amazing; in addition to the outdoor private tub on the patio, there's also a tea ”alcove,” and also a king-sized bed in a sparsely- but chicly furnished main room. It's a pity I stayed for only two days, and I didn't have the chance to explore their offerings of a sound bath, etc. The staff also brought up some kind of soup concoction on the first night, which was very kind! Breakfast is included, but guest have to go to the building across the path, and take the elevator to the 2nd floor. I tried only the Western breakfast; maybe the Chinese breakfast is more hearty.
Tip #1: When ordering a DiDi or taxi, drop your pin at the hotel's precise location, and not just at the security check at the main entrance. From reading other reviews, I thought that cars not belonging to guest couldn't get in, so I ended up walking with heavy luggage to get to the entrance of the hotel. Fortunately, when I left, I was able to get the DiDi to the hotel parking lot.
Tip #2: Staff possess varying degrees of English levels, but I'd still recommend this place if (like me) you don't speak any Chinese. Make sure to add WeChat and add the hotel's account as a friend; this is the fastest way to contact them during your stay. Staff and I communicated via this method, as well as interpretation apps (Google Translate on my end).
Tip #3: Humble Administrator's Garden is about a 20-25 mn walk south. The closest ”scenic area” is along the Grand Canal, which just over the wall north of the hotel. You'll likely need to take the bus (download Amap) and/or take a DiDi to get to different places.
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Preço por noite a partir de:INR 10.414
Publicado em13 set. 2025
Judit HU
It's a really pretty hotel, located in the touristic area. We really liked the style of the hotel and the garden. The ladies at the front desk and the hotel staff were all really helpful and kind to us, and were all very polite. When we arrived and when we left, there was a lady who could speak English, she helped us a lot.
The only small problem we encountered was, that the fridge in the room was very weak. But the ladies at the front desk helped us, and put my mother's medicine in their fridge, and helped us freeze our ice packs.
The breakfast is a traditional Chinese breakfast.
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Preço por noite a partir de:INR 7.124
Publicado em18 dez. 2023
Remily
We were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂
The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally.
For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁
Overall we are happy with our stay and it is a good place to spend a few days with kids.
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Preço por noite a partir de:INR 7.381
Publicado em7 jan. 2024
Xiusanlundexiaopacai
Instalações: As instalações do quarto estão completas. A única pequena desvantagem é que o banheiro não é aquecido. Na verdade, as novas instalações do hotel deveriam ser substituídas por instalações aquecidas.
Higiene: A sala é muito limpa e todo o hotel parece muito limpo.
Ambiente: O hotel está localizado ao lado da saída 3 da Nanyuan North Road. A localização é um pouco escondida. O design da entrada é muito único e todo o ambiente é muito sofisticado.
Serviço: Tia na recepção é realmente uma vantagem. Não vi o carregador quando saí. Ela até ligou duas vezes para o mensageiro, mas eu não a ouvi. Ela foi realmente responsável.
Sifanghui Apreciação Refeição Chinesa para 2-3 Pessoas: A comida da refeição definida também é muito boa, e a corvina amarela é muito macia
O café da manhã é bastante mediano, há muito poucas coisas.
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Preço por noite a partir de:INR 5.250
Publicado em30 nov. 2025
dyhx
The hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests.
The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries.
Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower.
The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums.
In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs.
Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me.
But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.
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Preço por noite a partir de:INR 11.859
Publicado em27 out. 2024
MoAlanteh
Our stay at the Novotel Suzhou was nothing short of memorable! From the moment we arrived, we were greeted with warm smiles and exceptional service, which set the tone for an amazing experience for our entire family.
The hotel itself is beautiful, with a modern yet inviting ambiance that instantly made us feel at ease. We were particularly impressed by the range of facilities that catered to everyone in the family. The hot springs were a highlight for us, providing a tranquil escape and a perfect way to unwind and rejuvenate. The water was just right, and the surroundings were serene, adding to the overall relaxing atmosphere.
The swimming pool was also a big hit, especially with the kids. Spacious and well-maintained, it offered plenty of room for swimming, splashing, and simply having fun. The kids’ playground was another wonderful feature that our children absolutely loved. It was well-designed, safe, and filled with engaging activities that kept them entertained while we enjoyed a bit of downtime.
Food at the Novotel Suzhou was a true treat! The morning brunch had a diverse selection of delicious items that catered to all tastes. Everything was fresh, flavorful, and beautifully presented, making each meal a delightful experience. We looked forward to each dining experience, knowing there was something new to try and savor.
The afternoon brunch was another stand-out feature. It was a luxurious affair with a mix of international and local flavors that kept us coming back for more. The chefs clearly took pride in their craft, and it showed in every dish.
Overall, our stay at the Novotel Suzhou was filled with wonderful moments, from relaxing in the hot springs to enjoying family time at the pool and playground. We couldn’t have asked for a better place to create lasting family memories, and we’re already looking forward to our next visit!
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Preço por noite a partir de:INR 7.267
Publicado em25 ago. 2025
DrewVision
Above average in all areas. Only 2 small things, but difficult to complain at all. Amazing service, above average for China. Food was not just above average - top level and not too expensive. All facilities were excellent, though the kyaking in the photos do not exist anymore. A small, but still a reason I booked was it showed kyacking for kids, which my son loves, therefore one (but not the only reason) for booking. Trip.com should update this image. I would suggest also redoing the lobby area, its way too small. Its one of the smallest lobby's in any 5 star hotel, and when its on the weekend and everyone booking in at the same time, its very noisy and crowded. The lobby and reception area should be 2-3 times the size. But these two negatives do not distract from the many positives which were above 5-stars. If these other two could be fixed it would be one of the top hotel stays in China.
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Preço por noite a partir de:INR 7.825