Descubra sua estadia em West Drayton

We were checked in by Ali late last night & he met us again this morning & brought our bags downstairs. Our room was 204 which was a twin room, we had a powerful hot shower in the morning which is just what we needed before our flight. The room was clean, bathroom could do with a bit of superficial patchwork but for £100 last minute booking so close to Heathrow this was definitely the best deal we could find. Ali was very helpful & friendly & rang a taxi for us in the morning. Would stay here again before catching our flights.

The man is not only a stellar person, but runs a clean and secure bed and breakfast. I stayed only for a night before catching a plane back to America in the AM. I had left my had at the excellent indian restaurant right next door and he mailed it back to me!! That was the greatest gesture of decency I've had from any hotel ever. One more reason to appreciate the people of the Uk. I can't wait to return, it won't be soon enough.

Room was warm and cosy. Positioned in an ideal place just outside London but without all the hustle and bustle. Fridge in room was handy. Kindly catered for us and our 3 dogs. Large Tesco just a few minutes drive away which was handy and not too far from the A40/M40.

The hotel’s client service lady are very nice, she guided me to my room and helped me change the bed sheet. The room is very quiet. Even though it’s in 1st floor. Overall, it’s a very nice hotel.

Very very good

We REALLY enjoyed our stay ❤️. The staff were friendly and very helpful. The room was very well appointed and very clean. The kitchenette in the room was fabulous (oven, stove, fridge, dishwasher, dishes, cutlery) and made our long stay easier in terms of meal prep. The breakfast was del8cious and a good range of food was on offer. We also took advantage of the laundrette and gym facilities. Overall, highly recommended. Thank you for making our trip more enjoyable ❤️😁

Pro's and con's for this hotel are at the opposite ends of the spectrum. The gentleman who greeted us at checkout was polite, helpful and happy. The member of staff who woke us up banging on the next door room at 6am. Not so much. After what felt like 5 minutes of loud banging outside our door and over 20 knocks at 6am both me and my wife were very much awake. I answered the door to a member of staff who said he was trying to wake the next room. I joked that our room were all awake and he just continued banging as loud as he could on the door. I did let the reception know and they acknowledged that this wasn't normal. The management however dismissed this complaint. I do think that most long haul flyers value their sleep, but that is the hotels policy apparently. In the morning we needed to print our COVID test results and the reception staff acted like a McDonald's worker who you have just asked for additional ketchup sachets. Breakfast however is great, a good spread of hot and cold foods and good coffee too. The sports lounge is an ideal spot to wait in before you head to the airport to check in too.

Excellent service from arrival to departure. The front office officer was very attentive and professional, she organized and met above my expectations. She was very meticulous and helpful. Breakfast set up was impressive with good services too. Am very impressed with high hygienic standards from guest room to cafe for bfast though is one night transit. I will continue to support Sheraton when return to London. Excellent!!

It was a good stay, smooth and easy check in. Good location. However I feel housekeeping could have been a little bit better. Sometimes I spend the whole day out and came back only to find my room not done and they end up coming late at night to ask if I would like to have the room cleaned.