Hotéis perto de Cloud Gate, Chicago

We stayed at tons of Marriott properties around Chicago and this was in our top 3. Location is top in the heart of River North, there is another ”super fancy” Residence but at that location all the employees had attitude and it felt really weird. This is the best one. I felt like I could live here, the staff are all really capable, at one point my living room TV wasn't working (someone had plugged it in wrong) and they had a maintenance tech up there in less than 15 minutes. They also called to follow up and make sure I was taken care of, which really impressed me. Free breakfast is very good. The only ”note” I would say is that this is a building where you have to take 2 elevators to reach your rooms, one to the main lobby and then a second to the rooms. The ”close” button is normally in the same place in every elevator but in this one it's the ”Call for Help” button, so I accidentally reached the elevator techs who asked if I was trapped, haha. I ended up doing this a few times, so if you're an ”always press close button” person make sure you find the right button first!

O pequeno-almoço gratuito não é um buffet completo, MAS UMA escolha de ovos, e depois, geralmente, batata frita e batata de beefburger ou pedaços de salsa.O resto é pequeno iogurte e pão para torradeira, ou fazer seus próprios waffles.Há chá e chocolate quente. Há cereais e porrilha, mas às vezes é feita tão fina que não vale a pena comer. Não há chá Na sala, apenas café.A máquina tinha UMA caixa descartável, MAS eles correram para fora, então EU usei o Mesmo para chá e café por nove dias (Eu tenho bolachas de chá Da sala de pequeno-almoço). A manutenção de casas Nunca forneceu o que você pediu PELA primeira vez, ou Mesmo por segunda vez.Se você quiser algo e perguntar às 2:00, você VAI obter se você caçar algumas vezes depois por 9-10pm. Também houve muita confusão no que se refere à verificação do tempo, e sou membro do programa de lealdade que pretende dar-lhe um checkout automático tardio. O gerente me deu, MAS quando voltei para pedir para alargar o prazo para UMA taxa, era óbvio que o outro homem atrás do contador estava EM UMA viagem de energia e o dia antes começou a dizer que não deveria ter, e Como era o gerente, Ele não o retiraria, MAS ele poderia e eu deveria receber apenas UMA Hora e ser cobrado $25/hr depois disso, etc. Ele era apenas um homem modesto e esperto que VIU UMA oportunidade de causar preocupação e angústia, e ele fez isso. Tive bagagem para armazenar e era um voo tardio, então tive de saber se armazenar para armazenar para verificar no meio-dia, ou 1 ou 2 ou 3 ou 4 (eles estavam me metendo em sarilhos com todos os tempos), mas é por isso que dei um estrela para serviço. Não é profissional, MAS infantil e espinhoso.Eu tinha arranjado o checkout prolongado dias antes e o dia antes que eles me metessem no lixo quando eu tinha que embalar e tinha um calendário para fazer? O pior serviço de qualquer hotel que já tenha estado. Hilton já não é UMA experiência de Cinco estrelas. Um estrela para serviço.

酒店位於Loop區，安全係數比較高。 地理位置優越，緊臨芝加哥河，遊船很方便。去各個景點都很方便，無論去華麗一公里還是千禧公園 芝加哥藝術博物館都可步行。 酒店服務尚可，不主動提供洗漱用品，但可要求前台提供。 需要提醒各位：選擇房間的時候，建議選擇不帶早餐的房間。所謂的帶早餐衹是給你一張20美金的券，去一樓的餐廳用餐，但，20美金沒辦法吃到一頓稱心如意的早餐，還需要給小費税費。關鍵是：含早和不含早的差價差不多可以訂一間不帶早餐的房了。酒店給出的解釋是：含早的價格是可以讓客户在入住前幾小時隨時取消預訂，僅僅是給了你取消預訂的權利而已。這是唯一入住不愉快的一點，入住5晚，花了近6000元買了這個早餐。攜程提供的解決方案雖然是杯水車薪，但，出門在外心情好比較重要，也就作罷。希望攜程今後能在產品明細上寫清各條款，也希望評論能幫助大家～

We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.

Location is good especially 5mins walk to the Grand subway station and it’s in the Shopping Loop. Room facilities is not that good, hair blower plug is shaky unable use. Towels not provided as per paid occupants. Need to request. Unable to do the make up for ladies as the Sensor entrance light is too dim.

Excelente localização — muito perto do aeroporto, e o metrô fica ao lado, então se locomover é fácil. Há um restaurante no primeiro andar que serve café da manhã pela manhã e se transforma em um bar à noite, onde você pode tomar um drinque ou jantar informalmente.

The room was super clean and spacious. Cleaning ladies were very nice. The girls at the front desk were super friendly, some guys not so much. If you want to cook in the room, you can request some cooking pots, but they were overused and scratched. Their free breakfast is decent. Very nice gym with a peloton bike. Overall, I think this is good option for longer time stay.

Lugar agradável e conveniente para viajantes individuais

My Honest Experience After Reading Negative Reviews I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised. The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website. One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed. Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming. The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly. Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper. Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises. I’m very grateful for the pleasant stay and would return again.

I was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.