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5 star

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Business travel

Waldorf Astoria Chicago
4.4/5122 avaliações

Waldorf Astoria Chicago

River North Chicago|0.67km de Magnificent Mile
We celebrated our wedding anniversary at WA-Chicago and this is our first time staying at WA in the United States. Last WA stay was in Thailand where the experience was superb! Reservation was easy via the app and the concierge emailed me a week in advance asking if there was anything they can do to prepare of our stay. I had a terrible experience with a Hilton hotel in Las Vegas in Dec 2022 where a stranger opened my hotel door at 11:20 pm. I am still experiencing PTSD so I asked if the concierge can provide anything lavender (scent/oil) so I can be relaxed. Also, since it's our wedding anniversary, perhaps anything in that theme would be nice. First the concierge addressed me as Mr instead of Mrs. Unsure why one automatically thinks that it's the man who made the hotel booking. Second, the concierge wasn't able to meet my requests which was non-issue. We declined turn-down service but requested chocolate where they were never delivered during our stay. A robe was missing in the closet and room service delivered it immediately. There wasn't any coffee or tea in the room but the dining service delivered my hot tea in 30 minutes which was acceptable. The bed was comfortable but sound insulation wasn't great since we could hear neighbors' chatting at midnight. We used the steam/sauna for 30 minutes before checking out and the spa was a nice facility. The hotel is nicely located in the Gold Coast area where it is closed to many lovely restaurants. The reception area is kind of small and there were 2 guest service staffs assisting with check-in/out.
Club Quarters Hotel Central Loop, Chicago
4/5114 avaliações

Club Quarters Hotel Central Loop, Chicago

Chicago Loop Chicago|1.75km de Magnificent Mile
Location is quite good as it is within walking distance of local mass transit systems, shopping, eateries, and attractions. The location is also close enough to Grant Park that you could start a run and make it to the park very quickly to continue on for a few miles. Even based on location alone, I would return to this hotel. As others had mentioned, there is a refillable water bottle station by the elevators (empty bottles also provided), which is a great feature. The elevator had a weird quirk where it would overshoot the desired floor when going up (remedy the situation by pressing the button again to send the elevator down to the desired floor). If you do some research into the hotel and its reviews prior to booking there shouldn't really be any surprises. I went into the stay having some idea of what to expect and that helped me enjoy my stay. There is no mini-fridge in the standard room, which is also on the small side but perfectly fine if you don't plan on spending a lot of time in the hotel. The only seating in the hotel room was the desk chair. Some of the furnishings could use updating but the bed felt itself was great and the room was clean. I couldn't find any in-room controls for the temperature, but I did not have a problem with this; it's just something to be aware of. The bathroom was clean and utilitarian but towels and toiletries were provided. Updated charging station/hub/clock (both USB A and USB C) for both the desk and the nightstand would go a long way. This hotel is one tenant of a building that was built in the early 1900s. If you've ever lived in a building from around that time, you get used to some things being a little bit older and quirky. Since my priorities were having a great location for a reasonable price (compared to the nearby competition) that was also clean, accessible by mass transit, and had access to an eatery, this was a good stay for me.

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Breakfast

Warwick Allerton Chicago
4.1/5123 avaliações

Warwick Allerton Chicago

Streeterville Chicago|0.11km de Magnificent Mile
One of the main reasons my daughter and I picked the Warwick hotel in Chicago was that it was in a good location and had a bar and a restaurant on premises. We like to go have a drink or eat without walking the streets especially when we first check in to relax from a long day of traveling. When we got to the check in desk ,we found out that the bar and restaurant have been shut down for a while and probably not reopening for another year.online shows great photos of delicious food dishes. We were very upset that that was not disclosed prior to our stay, we would have chosen another hotel.we asked to speak to the manager as we were told to do that when I called warwickhotels.com. We were told the manager was off.we then talked to a supervisor that said she would be just as upset as we were but she couldn’t do much about it.we went out to the streets to try and find another hotel last minute.we took our suitcases b/c there was no one to watch them and the hotel sign said they were not responsible. We didn’t have any luck walking around and checking the near hotels. I felt like we were stuck in a situation we did not like and no one cared. There was also no Wi-Fi . I tried to connect as a guest a dozen times- it kept saying turn off browser and try again. We were also checked in as 2 guests only to find out there were no cups for water in the room and only 1 cup for the little coffee pot which was undrinkable due to the old creamers . The smell was a stale smell so we passed on drinking it.instead had to get dressed and walk the streets to get a cup of coffee. Sorry but I feel we were greatly deceived with the whole experience. I gave the hotel a 1 but really should have given it a big zero!,,

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Hotel EMC2, Autograph Collection
4.5/5105 avaliações
Streeterville
The hotel has a good location, just beside Michigan Avenue, and convenient to all major attractions in Chicago. The hotel environment is also very good. It is quiet and clean. The space is large enough. There is sufficient hot water supply, but there is no hot water to drink. We brought our own heat The most distinctive feature of the kettle for boiling water is the hotel’s robots, which can deliver water and daily necessities, which are available on demand, great! We did not have breakfast at the hotel, but there are many restaurants around, which are very convenient. The waiters in the hotel are very good and the service is very warm and thoughtful. Our trip felt very good, the price was affordable and the process was comfortable!
Freehand Chicago
3.7/5103 avaliações
River North
The location is very good, the staff service is very good, the hotel breakfast is simple, but as long as you can eat, people do not limit how much you eat, the kitchen is open, ready to eat.
Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
4.2/5102 avaliações
Streeterville
In downtown Chicago, the room is not on the street and can't see the night view. My daughter is a little disappointed. Personally like the room. 27 flat, it feels quite big and warm. Breakfast is also good. There are many buses nearby. Not far from attractions. Overall satisfied. Recommended.
Hyatt Centric Chicago Magnificent Mile
4.2/5103 avaliações
Streeterville
In Ctrip, I booked two big bed rooms. As a result, the hotel was told that there was only one big bed room. The hotel manager explained that Ctrip did not specify the specific room type when ordering. The online contact customer service Ctrip has been procrastinating, resulting in 184cm son in Canada. The small bed lay down for two nights. Once again, I will appreciate Ctrip's super service and go to Ctrip.
Chicago Marriott Downtown Magnificent Mile
4.2/5122 avaliações
Streeterville
Great location, nice hotel! The room was beautiful, although I would prefer a bathroom door with more privacy :). The lack of properly closing doors is a design trend that makes no sense. They remodeled the lobby and cocktails are good! It was a good experience in general
Aloft Chicago Mag Mile
4.3/5124 avaliações
Streeterville
I don't even know where to start here. So, I came up with my parents as my mother was having surgery at Northwestern. I called the hotel directly and asked if they had a patient rate for the days we were goint to be there and I was told yes. It was a great patient rate, so I booked one room for my parents with the patient rate, and one room for myself at full rate. I also had other family that came up and booked their own rooms as full rate. Our family had 5 rooms in total. Once I arrived, I pulled up to the hotel and there was no valet in site. I dropped my parents off, proceeded to unload the car and went to check in. I was going to just valet park for the night and I told the person checking us in that there was not a valet outside. She looked out and said ”yes he is right there”. He was sitting at a table smoking and talking to someone. She called him to come in and he asked me if I needed a cart. I said ”I did about 10 minutes ago”. I checked my parents into the patient room and then I checked into mine. The hotel itself is fine but in no way justifies the price tag AT ALL. Nothing special. I knew house keeping was every other day and on day 4 I called down to the front desk and let them know that housekeeping had never come to my room. She looked it up and she said ”I have actually never seen this before. It says that house keeping was requested not to come and that they were supposed to just do a wellness check”. I have no idea what that means either and it certainly was not requested by me. I told her I was going to the hospital and that to please send them to my room as the garbage needed changed, bedding needed changed and I was was out of towels. I went to the hospital and went into my room and is all housekeeping did was dump a bunch of towels on the bed. NOTHING ELSE. So, next day was check out day for my parents room. I was staying anther day. I went down to check out of my parents room and guess what? On my parents bill they only gave them the patient rate for 1 night! The whole reason why we picked this hotel was so that it would not be a finanacial burden for my parents. I told them at the front desk that when I booked the room over a month ago, that rate was available for all 5 nights. A ”manager” came from the back and told me ”sorry it's not available”. I said that makes no sense. I called probably 30 hotels and some had the rate only for a couple of days, some hotels did not have it available at all so I did not book there. He said ”we only get 20 rooms at that rate”. I said I understood that but when I booked the rate a month ago I was one of those 20 rooms. He then asked who I had booked with. I booked directly through the hotel. He said ”no the employee”. I told him I had no idea but I could tell him the date I booked and I also had the confirmation number. He said ” I cannot tell by that.” He said there was nothing he could do and I would have to talk to R

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