Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em18 jul. 2024
Usuário convidado
Great room. Excellent location and staff were friendly and helpful.
We used Ubers to taxi us about and saved a load of money.
Hotel taxi to the airport was 400 and an Uber was 100.
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Preço por noite a partir de:R$ 658
Publicado em23 nov. 2025
Jiabin.J
O Lugar é Muito bom, perto do shopping mall e da estação central de Varsóvia.
Só levou Menos de Dez minutos a pé para qualquer estação para levar tram ou autocarro para a Cidade antiga.
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Preço por noite a partir de:R$ 420
Publicado em23 dez. 2024
gelatal
on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off.
next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me.
this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up.
eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training.
the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities.
第一晚入住時,已經很晚了,酒店人員在沒有通知我的情況下,給我安排了一間傷殘人士的房間。
由於太疲倦了,所以只是感覺房間怪怪的,但並沒察覺有什麼問題。直到第二天晚上,洗完澡之後,整個廁所也是濕的,我差一點就要滑倒。
再看看之前預訂時的收據,發現房間的廁所根本不應該是這個樣子,繼而我到酒店大堂理論,他們才告訴我,因為第一天晚上時候,訂單太滿了,所以才為我安排這樣的房間。
可是你要知道,這樣的設計,正常人洗澡,是真的很容易滑倒。他們不但沒有誠意的道歉,只是詢問我想要怎樣。
說實話,這難道不是酒店的問題嗎?第一天並沒坦白這不是我原本所訂的房間、繼而我發現後,亦沒作出任何相應的措施、道歉。
最後在我要求下,他們給我換了最好的房間,另外給我送了兩天免費的早餐。不過,這通通都是我要求的,酒店人員真的有需要再培訓。
第一張照片是他們賠罪送的水果。
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Preço por noite a partir de:R$ 394
Publicado em25 set. 2025
Usuário convidado
Absolutely amazing , always clean , always amazing level of costumer service , breakfast to die for , room spacious and clean
Every time I’m in Warsaw always coming back
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Preço por noite a partir de:R$ 687
Publicado em1 set. 2026|Standard King Room
SlavomirThis hotel’s reception personnel requires intense training on customer service - their body language, men’s grooming and dress code, polite phrasal verbs in both Polish and English require enormous improvement! Zero-smile attitude is surprising!
Small and polite complaint given to Ms Weronika was received with irritation, tension and disgust during the check-in. Hotel did not responded to my inquiry week earlier.
Then my kind request on air-con room display - repeated twice - was never responded by reception.
Nevertheless - Ukraininan/Bielarussian cleaning people are charming and super kind!
The room air conditioning is killer! No matter my setups, the temperature drops down to +16C in the night and I was sleeping all 3 nights with my head covered with sheets. When you are away during the day - expect you are coming to fridge-like room also! Crazy, crazy!
Room design is contemporary, simple, brand-new and sound-proof windows - amazing! The hotel general interior design is comfy and relaxing. Really good.
The most confusing factor at this hotel for many guests (as I observed) is the hotel taxi bay - hidden behind the hotel - with zero signage - so 90% of taxi drivers await on main streets (the hotel has corner position) - causing total irritation and confuse among tourists/guests. The hotel has bad luck that 2 street crossing received unpronounceable names: Żwirki i Wigury and Komitetu Obrony Robotników. The hotel MUST improve its navigation system as personnel skills!
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Preço por noite a partir de:R$ 294
Publicado em24 ago. 2024
lalalalal5
設計超級贊,值得一去的酒店。去老城區也很方便,早餐也不錯,選項挺多,就是上餐速度慢了點。兩個缺點:洗臉盆有點小,外加窗簾不遮光(建議更換),很影響睡眠。
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Preço por noite a partir de:R$ 1.294
Publicado em10 mai. 2024
Usuário convidado
Hotel facilities are excellent, breakfast is great. But I found the most of the staff are not helpful, specially at the restaurant during breakfast time. Felt descriminated by color. When we went for breakfast no one showed us a table while others are escorted. Folk & knife brought to them while we were asked to go and take it.
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Preço por noite a partir de:R$ 653
Publicado em25 set. 2025
Usuário convidado
If you are looking for a place to sleep, it is OK. Stuff is friendly.
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Preço por noite a partir de:R$ 353
Publicado em22 out. 2023
LauraYoting
Close to Chopin airport only take 6-7mins drive to the terminal.
Suite is tiny but cozy, facilities just a necessity so without fridge and water heater.
But I think it’s enough for 1 night stay before take off plane
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Preço por noite a partir de:R$ 349
Publicado em25 abr. 2025
Usuário convidado
Um hotel econômico maravilhoso. A cama é macia e limpa. O chuveiro e a pia ficam bem perto. A 10 minutos da rodoviária. Para maior comodidade, há uma casa de câmbio na rodoviária. Há um grande mercado BlueCity e um parque com tobogã nas proximidades. O café da manhã é em estilo buffet. Se eu voltar a Varsóvia, com certeza me hospedarei neste hotel novamente.
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Preço por noite a partir de:R$ 262