Name: Novotel Dubai Al Barsha
Address: Dubai, United Arab Emirates
Rating: 8.1

France

Paris

United Kingdom

London

United Arab Emirates

Dubai

Thailand

Bangkok

Phuket

Brazil

Rio de Janeiro

My stay at Novotel Paris Eiffel Tower was generally okay, but the customer service was disappointing. On the morning of 25th November around 7:30 AM, I asked at checkout if the hotel could arrange a taxi and how much it would cost. One staff member rudely interrupted, saying 'my colleague is talking to you, it’s all done,' completely ignoring my repeated question. I tried to clarify, saying I was asking if they could order a taxi for me and the fare, but they continued to dismiss me instead of politely responding or asking for clarification. This felt unprofessional and unnecessarily rude.
Earlier in my stay, I asked at reception about room slippers I had requested. The staff said it was too late to check and that I would have to wait until the next day. Fortunately, the slippers were sent to my room while I was out, but entering the room so soon after check-in felt inappropriate.
The only positive was the check-in staff, who was friendly and helpful. Unfortunately, the rest of the service was disappointing, which brought what could have been an 8/10 stay down to 5/10.

Quietness and cleanliness are extremely important to us, which is why we chose this newly opened hotel.
Facilities: Everything is brand new, so there was absolutely no noise from the air conditioning or ventilation systems.
Cleanliness: Rooms were cleaned promptly.
Location: The 15th arrondissement is a very safe area.
Service: Elizabeth at the front desk was fantastic and upgraded our room.

The location is excellent, with a subway station nearby. Being directly across from the police station made us feel very safe, and it was relatively quiet at night. The room felt a bit cramped because of the extra sofa bed, but it was just about functional. All the essential facilities were there. I appreciated the water dispenser located by the elevators on our floor! Every staff member we encountered was friendly and helpful in resolving any issues. I highly recommend checking out the bar on the top floor! Although we didn't end up buying anything because we had our child with us and it was late, the staff were still incredibly enthusiastic and let us go out onto the balcony to see the Eiffel Tower at night. A huge thumbs up!

This was a perfect booking, and I would highly recommend it to friends visiting Paris. The hotel's location is excellent, just a few steps from the Châtelet Les Halles station exit. This station is a famous transportation hub in Paris and even globally. Whether you're coming from the airport, going to Disneyland, or Versailles, you can get there directly without changing trains. For closer attractions like Galeries Lafayette, Montmartre, and the Arc de Triomphe, or even catching an international train, the metro is easily accessible. The Louvre is only 600-700 meters away on foot, and Musée d'Orsay is just a bit further. Notre Dame is also only about 1 kilometer away. It's truly the best base for first-time visitors to Paris. The hotel service was also superb. We arrived at the hotel at 9 AM due to an early flight, and without us even asking, they proactively checked if a room was available for early check-in. When it wasn't, they explained the situation and helped us store our luggage. We explored the surroundings and were able to check in before 12 PM, which was very thoughtful. The quality of nearby restaurants is also good. The only minor drawback is that the room is small. I chose a room type with one large bed and one sofa bed, and fitting two suitcases was a tight squeeze.

Stay 232 from 4-6 Dec 25.
Location. Very good . Just beside station. Lots of eateries, supermarket , laundromat, pastry shop, many diff metro station.
Check in: waa given a room at 2pm.. left my
Luggage at 9am… easy and fast. English spoken front desk team.front desk team was awsome. Had drink at lobby on 4dec 25 1pm. The bar  counter lady and guy was very nice .
Room: clean. Average size . Slipper got from house keeping . No sign on dental kit. But I got my own . Housekeeping team was efficient .but they not fluent in English. But they are awsome .  
Room AC was weak. I ask for fan and they brought me 1. Mini bar with only 1 bottle for 2 pax. Can be improved . 

Feedback: call 1 time due to ahower pressure waa weak. No response . The ahower water pressure is weaker than my pee. Showering was not comfortable for me and wife . 

Propose to have anti slip mat inside the bathtub , capsule easily slip when moving out from shower in bathtub and cross out to floor.

Good sized room, decent hotel gym with decent hotel buffet breakfast. Can’t be changed but one disadvantage is that the hotel doesn’t have its own pick-up/ drop-off lobby, so the cars/ Ubers have to stop at the road just slightly ahead (didn’t help it was raining the 3d2n I was staying there). Overall good value for money.

One annoying part was the chamber maid kept knocking on my door and even opened it when I already said I was using the toilet. Just so she can get the time I’ll be leaving the room so that she can “finish her job”. Otherwise, this would be an excellent stay.

The location is pretty good. Although it's in the 14th arrondissement, it's quite close to the 6th. Most attractions are within a 30-minute reach, and there are several metro lines nearby. The metro station is about 500-600 meters away, roughly a 10-minute walk. The surrounding area is mainly a local residential neighborhood, which gives it a nice feel. Dining options are also a bit cheaper than in tourist areas. The rooms and breakfast were perfectly fine too. Overall, I feel it offers great value for money. Highly recommend.

As advertised. Spacious and clean room. Location is far from the Paris that a tourist will expect. Need to walk quite a distance from the metro.

The room was spotlessly clean, tidy, and comfortable, with daily housekeeping. A special shout-out goes to Trip.com. The hotel suite we booked through them came with breakfast for two, but due to a last-minute arrangement after arriving, we had to leave the hotel very early in the morning, before breakfast hours. Being in an unfamiliar place and not fluent in the local language, my husband and I reached out to Trip.com's hotel concierge. After explaining our predicament, they responded incredibly promptly, warmly, and professionally, finding a perfect solution for us. We were absolutely delighted by their quick response and the way they handled it! Truly superb service! We'll definitely continue to use their platform. All our bookings, from flights to hotels and airport transfers, have consistently been very reliable. Highly recommended! 👍

Location: 4.5/5
“Good Place to Stay” is conveniently located in a bustling part of the city, close to major attractions, shopping centers, and public transportation. Guests will find it easy to explore the local area on foot or by a short taxi ride. Despite its central location, the hotel offers a peaceful and quiet environment.

I would recommend this hotel, especially because the rooms are spacious compared to other hotels in the same price range. Check-in was smooth even with a late arrival, which was a relief.
Pros:
	•	Spacious rooms
	•	Clean and well-maintained property
	•	Convenient location with nice views
	•	No issues with late check-in
Cons:
	•	Long wait times at the front desk due to only one staff member handling check-ins and other requests
	•	No slippers provided in the rooms

The room isn't huge, but it has a sofa bed, which is perfect for families traveling with kids. We requested breakfast at the front desk, and it was incredibly varied, with a dedicated family dining area. The only minor issue was that housekeeping was a bit slow; we had to ask the front desk to send someone over.

The room size was adequate, and it was clean. The subway station is just 50 meters from the hotel, and breakfast was decent. However, the shower stall in the bathroom only had a half partition, which caused water to splash outside the shower area, making it easy for guests to slip. Also, the flush button on the toilet was awkwardly placed.

London Excel was bit far from City Centre, but I knew it before booking. Hotel is very clean and very cooperative staff. My arrival was late after 14 hours flight. Restaurant they closed service, only available room service but gave me favour, very Thankful to MARCO

The stay was great. The beds are comfortable and clean. Thanks to the housekeepers and the reception were very helpful. Overall stay was good. The nearest subway (south Ealing station) approximately 1.4km ard 17mins walk

The location is pretty good, conveniently situated near Greenwich town center, with plenty of shops, supermarkets, and dining options within easy reach. It's particularly convenient for those visiting the nearby Trinity Laban Conservatoire of Music and Dance and the University of Greenwich. The Royal Observatory is also close by, roughly a 20-minute walk or an 8-10 minute drive. However, the hotel's facilities are quite basic and a bit dated. The room size was adequate, and the bathroom was rather standard. Breakfast was acceptable. Overall, it was a satisfactory stay, especially for a business trip.

Hotel is located at paddington station, however, it is quite a long walk from the main lines. there are some eateries near the hotel with a small supermarket. the surrounding is quiet and it is a nice environment to stay in. Hotel lobby is nice and welcoming, however, hotel room is average, and carpet is slightly dirty and not well maintained. Decent hotel to stay.

Good location within 8mins to the British Bridge 
3/5mins to Hill church station
A lot of restaurants and bars surrounding
You may find a Chinese restaurant nearby to satisfy your stomach

Very good hotel service and room. Excellent location and quick check out box for card. Worth the money for sure. Very close to Borough Market too 😊

Everything was perfect. The room was clean and tidy. The breakfasts were delicious. People were so friendly all the time. The location was very close to the Eye of London and the Big Ben. Also Lambeth North subway was in a walking distance of 7-8 minutes.  I had enjoyed every moment in Novotel Waterloo. I give 5 stars with no hesitation. I strongly advise.

I moved here from Dubai Business Bay after finishing my meeting there, staying for one last night. The price is half of what hotels in Business Bay cost, but it's much more comfortable than the older hotels over there. It's close to the metro and the Old Town, and not too far from the airport. I arrived late at night alone and got a complimentary upgrade to an executive suite, which significantly brightened my mood after a business trip.

Sometimes when people from the UK and perhaps Europe see the brand Novotel they may consider it being one of the less Premium brands however let me assure you the quality of the hotel the property facilities and especially the staff and those supporting the customer facing colleagues is absolutely superb, That said, and in my particular case, I use this hotel because it is connected to the WTC which offers immediate access into the same without stepping outside. I have been coming here for a great many years and will continue

Location was amazing , very quite and walkable distance to creek park. Room service was good. Breakfast was so delicious with lot of varieties and enough seats

It is our first trip to Dubai. Novotel is the best place: excellent food, friendly staff, very clean and comfortable. The transfer to the Kite beach was great! We enjoyed our stay. The Mall of the Emirates and Metro station is near by. We surely come back again. I highly recommend this place.

Located in a very strategic location. Its location is in front Deira City Centre Mall & walking distance to Metro Station.

The hotel's location on Sheikh Zayed Road is excellent. It's conveniently close to Mall of the Emirates, an 11-minute drive to Dubai Hills Mall, and 15 minutes to Dubai Mall. However, while the furniture is in good condition, it feels quite dated, and the bathroom and kitchen facilities also show their age. The gym is excellent and spotlessly clean, as is the pool, which also boasts a great location.

Novotel

Columbus

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