Hotéis em Condado de Fusong com balcony

"Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday."

"This time, I brought my father to explore Changbai Mountain. Last time we visited the North Slope, we didn't get to see Tianchi Lake, which was a huge disappointment. My father had been to Tianchi Lake three times alone and never saw it, so this was his fourth attempt, and we finally saw it! We stayed at the Homeinns Plus, and it was absolutely worth every penny. First of all, the hotel was newly renovated this year, so the hygiene and facilities were impeccable. The breakfast was also very rich and plentiful. What touched me the most was the front desk staff – their service was incredibly warm and thoughtful. They gave us all sorts of recommendations for delicious food and scenic spots, and even advised us on places to avoid, which was incredibly considerate. It truly felt like a home away from home, and the whole experience was fantastic. I'll definitely recommend this hotel to my friends if they come to visit the West Slope of Changbai Mountain; Homeinns Plus should be their top choice."

"Desta vez, vim para a montanha Changbai para aprender a esquiar. Fiquei no Park Hyatt e no Hyatt, recomendo fortemente o Hyatt. O lobby é mais espaçoso e cheio de sol. A princípio pensei que o hotel há dez anos teria sido muito antigo, e ainda estava um pouco hesitante, nunca esperei que o hardware estivesse além das minhas expectativas. na foto abaixo, percebe-se que o hotel tem sido administrado com cuidado. Vamos falar sobre o serviço.Desta vez, graças a Sherry na recepção do Hyatt Hotel, porque sou um amante de hotéis e tenho requisitos mais elevados para quartos de hotel. hotel. Ela escolheu um quarto que eu gostei, então fiquei muito feliz em ficar no Hyatt esses dias e me divertir muito. meticulosa, atenciosa e gentil. Menina, eu só planejava ficar dois dias, mas queria ficar mais alguns dias... É realmente uma bênção para o hotel ter esse pessoal. O chefe do departamento de quartos ajudou-me a resolver alguns pequenos problemas a tempo, a eficiência é muito elevada, há muitas variedades de pequeno-almoço no hotel, e os produtos estão todos bem. mas não caótico, e todos estão muito entusiasmados. Pode-se ver que a gestão do hotel é realmente ótima. Estarei ocupado a seguir. Depois do trabalho, tenho que ficar no Hyatt Regency Hotel na montanha Changbai."

"What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families. For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though. I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective. Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building. I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle. But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat. The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient. It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C. There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort. Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol. Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding. We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day. The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around. Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back. We had an amazing time and would consider coming back."

"I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation. The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand. The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable. Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes. Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!"

"This was my first time visiting Harbin, and although I had read many reviews saying this resort was beautiful, I was still worried about transportation. I emailed the hotel in advance, and Coco kindly replied and even contacted me on WeChat to explain how to get there. She also arranged a private transfer from the railway station — such wonderful service! We were on our honeymoon, and Coco surprised us by upgrading our room to a very spacious suite. It was absolutely lovely, and I truly appreciated the thoughtful gesture. I loved it so much! When we arrived, Coco continued to help us with everything. She arranged transportation for our activities such as snowmobile, horse ridge, and feeding elk. Everything went smoothly and exceeded my expectations. Since we were using an eSIM and didn’t have a Chinese phone number, Coco even helped register and generate the QR code we needed for visiting the hot springs at Club Med, feeding the deer, skiing, and driving the UTV. The service was truly outstanding. The resort itself is perfect for a relaxing holiday. There is a Burger King, a small town area with restaurants and convenience stores, and many beautiful photo spots. The breakfast restaurant is lovely, with a wide variety of food. All the staff were attentive and very friendly. I was genuinely impressed and absolutely loved my stay here. Highly recommended!"

"This place is very cheap, and not too far from most attractions. You will need taxi though to go to the main attractions. The staff were helpful, and the little town was also interesting to explore."

"We had a very good stay at the Westin Changbaishan Resort, which is part of the Wanda Ski Resort complex. We were warmly received by butler/assistant No.3 小陈, who ensured our stay was a fulfilling and engaging one. He assisted us with transport bookings and always reached out thru Wechat to see if we needed any help. Although the hardware and fixtures at the Westin are aging, the service staff from the hotel are excellent. We had a good experience at the Club lounge, with happy hour served from 5pm to 7pm and was always served with a smile by the lounge manager and assistants. Housekeeping was also great, and our room also came with a humidifier, which housekeeper always refilled daily. We also enjoyed the complimentary hot spring access (once per stay) but didnt try the water park as the weather was pretty cold. Highly recommend a stay at the Westin if you're coming to Ski/Snowboard at Changbaishan West Slope."

"O quarto é Muito limpo, o espaço privado é Muito bom, adequado para um passeio de amor, é um Ambiente de alojamento Muito bom para um paciente com um sofrimento grave!Em suma, GOSTA.Esta experiência de estadia é realmente particularmente satisfatória! A localização do Povo é boa, o tráfego é Muito conveniente, quer se trate de viagem ou de jogar EM torno dele é Muito conveniente.A higiene do quarto é feita especialmente no local, limpa e limpa, não há odor, as camas são confortáveis e o Ambiente global é Muito tranquilo. A atitude de serviço do loja é excelente, a entusiasmo e intimidade são também proporcionadas para receber o serviço de estação de ferro de Alta distância. Alguém responde à estação, economizou muitos problemas, economizou o coração e o coração todo o processo.Os detalhes estão cheios de coração, instalações completas e experiência de Vida. O preço é Muito elevado, é fortemente recomendado para todos. Da próxima vez, você escolherá aqui e recomendará AOS amigos Ao SEU redor!"

"The environment of M Gallery is very exclusive and peaceful. The room is so spacious and comfortable. The best thing is it has a perfect view of Changbai Mountain! The outdoor hot springs is very special. The staff, from the front desk to housekeeping, were very friendly and eager to accommodate our needs, offering warm hospitality throughout our stay. Thank you to the manager, 高扬 for the great experience. We will definitely stay here again if we come back to changbaishan."