Hotéis em Condado de Fusong com balcony

"First time staying at a Home Inn, and it's super close to the Changbai Mountain ticket office – just a few minutes' walk. That was really convenient when we were tired after a day of hiking and could rest right away. The front desk staff were professional and friendly from check-in to check-out, and they even recommended some great local restaurants. The room was very clean, and there's fresh ground coffee in the lobby. The breakfast had everything you'd expect. Overall, a very good stay."

"Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday."

"This place is very cheap, and not too far from most attractions. You will need taxi though to go to the main attractions. The staff were helpful, and the little town was also interesting to explore."

"This was my first time visiting Harbin, and although I had read many reviews saying this resort was beautiful, I was still worried about transportation. I emailed the hotel in advance, and Coco kindly replied and even contacted me on WeChat to explain how to get there. She also arranged a private transfer from the railway station — such wonderful service! We were on our honeymoon, and Coco surprised us by upgrading our room to a very spacious suite. It was absolutely lovely, and I truly appreciated the thoughtful gesture. I loved it so much! When we arrived, Coco continued to help us with everything. She arranged transportation for our activities such as snowmobile, horse ridge, and feeding elk. Everything went smoothly and exceeded my expectations. Since we were using an eSIM and didn’t have a Chinese phone number, Coco even helped register and generate the QR code we needed for visiting the hot springs at Club Med, feeding the deer, skiing, and driving the UTV. The service was truly outstanding. The resort itself is perfect for a relaxing holiday. There is a Burger King, a small town area with restaurants and convenience stores, and many beautiful photo spots. The breakfast restaurant is lovely, with a wide variety of food. All the staff were attentive and very friendly. I was genuinely impressed and absolutely loved my stay here. Highly recommended!"

"I highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer. I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'."

"What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families. For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though. I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective. Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building. I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle. But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat. The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient. It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C. There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort. Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol. Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding. We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day. The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around. Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back. We had an amazing time and would consider coming back."

"本次入住非常滿意，住了五天，我們兩個人開車準備來長白山掏雪，選擇了她家，老闆幫我們臨時拼了個越野車掏雪團，體驗感非常好、24小時前台服務來回都會主動和你打招呼，介紹當地的風俗習慣及文化，衞生很乾凈，屋裡也非常暖和，開越野車來，一定首先長白山天和假日酒店"

"Pullman is a picturesque hotel with beautiful landscape, trees covered in powdery snow look like marshmallow, deers roaming around 😍 Thank you for the lovely service, helping us with the activities arrangement & airport shuttle. Staff at breakfast lounge are helpful and friendly 🥰 some can speak English. Others can communicate with us through WeChat."

"O Chefe e o Chefe estão Muito entusiasmados. Estamos prestes a NOS apresentar Como irmos Mais para economizar, economizar dinheiro e ajudar-nos a ver o bilhete residual, e finalmente compramos um bilhete de 60 yuan. Mais tarde, Quando não comprámos bilhetes para a área de paisagem de Tianjian, no dia seguinte, às 7:30 Da manhã, ajudámos-nos a fazer bilhetes. Finalmente, ajudámos-nos a encher. Desta vez, podemos ver Tianjian, SEM lamentos.Muito obrigado! Este é o chefe Mais responsável e entusiasmado que conheci. O quarto é Muito limpo, limpo e inteligente.Muito louvável!"

"โรงแรมอยู่ที่หัวมุมทางเข้า street food เจ้าของเป็นคุณน้าผู้หญิงดููแลเป็นอย่างดี แต่คุณน้าสื่อสารภาษาอังกฤษไม่ได้ พูดได้แต่ภาษาจีน จำเป็นต้องใช้การแปลภาษา บางทีคุณน้าไม่รอจังหว่ะให้เรากดคุยแปลในภาษาก่อน ก็จะไม่รู้เรื่อง ต้องบอกให้พูดอีกที สามารถใช้ wechat (หาเบอร์โรงแรมจาก amap) นัดให้โรงแรมมารับที่สนามบินได้ มีค่าใช้จ่าย 70 หยวน โรงแรมสะอาด ผ้าเช็ดตัวเป็นผ้าขนหนูซักใหม่สะอาดให้ทุกวัน มีรองเท้าแตะ สบู่ แชมพู แปรงสีฟันครบ น้ำดื่มวันละ 2 ขวด ห้องแอร์แยกคุมได้เอง ไม่มีกลิ่นบุหรี่ มีลิฟท์ สามารถนัดให้โรงแรมพาไปล่องแก่ง หรือพาไปลานสกี (มีลานสกีชื่อ Xiaohe เป็นลานเล็กๆ มี magic carpet เหมาะสำหรับคนไม่เป็นเลยมาเริ่มฝึกที่นี่ได้ คนไม่เยอะ ราคาไม่แพง มีครูสอนให้จ้างเพิ่มได้) รอบๆมีร้านอาหารเยอะ มีsupermarket ใกล้ๆเดินถึง ชื่อโรงแรมภาษาอังกฤษจะสะกดหลากหลาย แต่ถ้าอ่านออกเสียงได้ว่า ”วอ” ขึ้นต้นก็คือใช่"